Managed Services Magazine

  1. Troubleshoot Ailing Networks Faster 11/11/2016

    An MSP’s ability to quickly and accurately diagnose and resolve a medical device manufacturer’s network problems led to a managed services contract win and a 20 TB backup and disaster recovery (BDR) upsell.

  2. The Real Secret To Creating A Managed Services Differentiator 11/11/2016

    This telecom consultant-turned-managed services provider (MSP) solved a common pain point for a majority of its customers and doubled its business over a three-year period.

  3. Special Report: IT Insights 2017 11/11/2016

    Survey data reveals the hottest verticals and technologies in 2016, and what solutions providers are focusing on for 2017.

  4. Recruit, Hire, And Compensate With The Best 10/17/2016

    Established managed services providers walk you through the hiring process: from finding candidates, to selecting the right one, to properly compensating them.

  5. Surefire Strategies For Managed Services Pricing 10/17/2016

    Four MSP (managed services provider) experts offer insights on some of the best ways to overcome managed services objections, establish competitive pricing, and more.

  6. 9 Pricing Considerations For Every MSP 10/17/2016

    A panel of MSP veterans share their best practices for pricing services.

  7. Provide A Secure Cloud Service For Healthcare Customers 10/17/2016

    This MSP’s persistence helped it beat out an incumbent IT company and win a cloud services deal and several upsell opportunities with a 60-user, multisite medical specialty office.

  8. Drive Profitability With Cloud BDR Sales 7/13/2016

    A CSP (cloud service provider) replaces a nonprofit customer’s legacy BDR (backup and disaster recovery) solution with a cloud-based solution, reducing management costs and creating upsell opportunities.

  9. Discover Double-Digit Revenue Growth Selling Healthcare IT Services 6/14/2016

    After joining a peer group and ramping up its marketing, this MSP gained clarity into the best new growth opportunities.

  10. Expand Your Line Card 6/14/2016

    How does your line card compare with that of your peers? More importantly, where are the highest margins and most revenue?