EDITOR'S DESK

  • VARs: What Is Your Plan B?
    VARs: What Is Your Plan B?

    Getting to Plan B: Breaking Through to a Better Business Model is a must-read for leaders in the channel who come from a tech background and not from a business background. Here are some of the top takeaways for VARs.

Client Security Training: Partnership Drives The Opportunity

In a sweeping interview for Channel Executive Magazine, seasoned IT executive and SRC Technologies President and CEO BJ Havlik shared the wisdom behind his new-solution onboarding philosophy. In doing so, he zeroed in directly on the relatively new client IT security training opportunity.

Bellini Challenges The Channel To Save The World

Citing statistics that predict the world population (currently at 7.7 billion) leveling off at around 11 billion by 2100, ConnectWise president Arnie Bellini called on the IT channel to play a lead role in the global challenges associated with overpopulation at his annual IT Nation Connect conference in Orlando last week.

4 Prime Examples Of Uncomfortable IT Services Growth

I just returned from the Ingram Micro ONE event in Washington, DC and here’s what I liked most about it. If I’ve heard one vendor or distributor exec implore a crowd of their VAR and MSP customers to do something innovative, something non-traditional, with their clients, I’ve heard a million.

How VARs Can Make Customers Raving Fans

We dedicate a good amount of editorial to encouraging VARs to innovate, to add to their line cards, and to transition their business models. We should spend more time reminding VARs the importance of keeping existing customers happy by ensuring your customer support operation is up to par.

GUEST CONTRIBUTORS

  • 6 Tips For Building Vertical Market Expertise
    6 Tips For Building Vertical Market Expertise

    With competition increasing and pricing pressures cutting into margins, many of you have opted to target vertical markets and applications in order to differentiate yourselves and tap into more lucrative lines of business.

  • What Is The Difference Between Sales Enablement And Sales Operations?
    What Is The Difference Between Sales Enablement And Sales Operations?

    The world of sales and marketing encompasses a lot of different positions. To simply say you are in marketing or sales doesn’t do nearly enough to accurately convey what you actually do in your day-to-day. And to outsiders who aren’t familiar, the nuances of different positions can be lost on them. One of the biggest questions we see being asked nowadays is ‘what is the difference between sales enablement and sales operations?”

  • Seven Retail Trends To Watch In 2019
    Seven Retail Trends To Watch In 2019

    Barring some unforeseen event, retailers have lots of reasons to feel positive as we head into the new year. The economy is good, consumer confidence is high and retail is stronger than might be expected, considering the often-repeated predictions of a retail apocalypse.

  • A Headset Is No Longer Just A Headset!

    Today, simple headsets are bundled as free accessories to any mobile phone, giving them a perception of “nice to have” gimmicks in the consumer market. But in some areas, such as professional office environments, headsets are so much more than mere accessories, having evolved into complex pieces of IT equipment that can transform the business of communication. Jesper Kock, Director of Research and Development at Sennheiser Communications explains why that is and why the right choice of headsets is crucial for businesses.

  • What’s Next? Webroot’s 2019 Cybersecurity Predictions

    At Webroot, we stay ahead of cybersecurity trends in order to keep our customers up-to-date and secure. As the end of the year approaches, our team of experts has gathered their top cybersecurity predictions for 2019. What threats and changes should you brace for?

More From Guest Contributors

VAR WHITE PAPERS

  • Securing DECT Devices

    This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.

  • An Introduction To Bluetooth® Security

    Bluetooth® is a wireless technology standard for exchanging voice and data over short distances between Bluetooth enabled devices. Ericsson introduced Bluetooth to the market in 1994 to overcome the challenges of connecting devices with different types of technology and communication protocols.

  • Show Your Clients That Their Online Presence Can Make Or Break Their Business

    Your client’s online presence matters — and it matters in a big way. Resellers can help clients grow their businesses and simultaneously deepen their relationships by guiding them in the use of digital tools and explaining why they matter.

More VAR White Papers

FEATURED SUPPLIERS

  • Sennheiser
    Sennheiser

    Sennheiser is one of the world’s leading manufacturers of headphones, microphones, and wireless transmission systems. With 20 sales subsidiaries and long-established trading partners, the company is active in more than 50 countries and operates its own production facilities in Germany, Ireland, and the USA.

  • Shift4 Payments
    Shift4 Payments

    Shif4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the "as a service" model, Shif4 Payments offers an unprecedented "free" POS program that allows the company's sales partners to offer a full-featured POS system with no up-front costs.

  • The ASCII Group
    The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • Taylor Business Group
    Taylor Business Group

    Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.

  • Barracuda MSP
    Barracuda MSP

    At Barracuda MSP, our mission is to drive the success of our IT service provider partners, delivering industry-leading security and data protection via a purpose-built MSP platform, steadfast commitment to partner success, and a wealth of channel expertise.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

INDUSTRY INSIGHTS

  • 8 Steps To Keeping Your Company’s Online Reputation Spotless
    8 Steps To Keeping Your Company’s Online Reputation Spotless

      At some point, as business owners, we must assess the size and scope of intangible value such as brand, reputation, goodwill, and intellectual assets. These items can comprise upwards of 70 percent of the overall value of our businesses.

  • Best Processes For Onboarding New Clients
    Best Processes For Onboarding New Clients

    The onboarding process is your new client’s first true exposure to your firm’s support process. If done successfully, it cements a productive and profitable relationship. If done poorly, it makes your firm look disorganized and unprepared.

  • One Take: Datto Is For Small MSPs Too

    In this episode of One Take, Datto CEO Austin McChord explains how Datto is the perfect partner for MSPs of all sizes. Austin dispels the common myth that Datto is only for enterprise MSPs. To learn more about some perfect solutions for smaller MSPs such as ALTO 3, check out the video below.

  • What It Really Takes To Run A High Performing MSP Team
    What It Really Takes To Run A High Performing MSP Team

    Limited time is the number one factor that limits any company's growth potential. This leads to a lack of focus, a lack of service quality and limits your ability to specialize.

  • 2 Key Tools To Help MSPs Grow

    This webinar from Datto + Autotask takes a look at Autotask PSA and Autotask Endpoint Management and how they can help your MSP grow.

  • Talk Nerdy To Me: Why MSPs Need A PSA
    Talk Nerdy To Me: Why MSPs Need A PSA

    In this episode of Talk Nerdy to Me, Datto's Direct of Product Management, Joe Rourke, discusses the benefits of PSA. 

More Industry Insights

FEATURED PRODUCTS

  • Flip-Top Cash Drawer
    Flip-Top Cash Drawer

    APG's Flip-Top Cash Drawer significantly reduces twisting and bending to access the drawer. it saves space, decreases transaction times and improves service, as the cashier need not turn away from the customer.

  • Finance And Accounting
    Finance And Accounting

    Using Proven Accounting Principles to Help Resolve Financial Challenges.

  • Mergers & Acquistions
    Mergers & Acquistions

    Taylor Business Group has successfully coached many of our clients through the acquisition process. Typically, our clients will ask for our assistance when they have an active deal in play (we don’t act as brokers to find the deal).

  • Webroot DNS Protection
    Webroot DNS Protection

    Stop malware before it enters your network.

More Featured Products