EDITOR'S DESK

  • Conversations On The Cloud: A Report From Ingram Cloud Summit X
    Conversations On The Cloud: A Report From Ingram Cloud Summit X

    Gavriella Schuster, VP commercial partnership at Microsoft helped kick off Ingram’s Cloud Summit X in San Diego this week in front of more than 1,500 attendees with an abbreviated history of the IT channel and the rapid change it’s seeing of late. She focused those comments in the context of the cloud’s impact on a channel that’s looked pretty static for the past 40 years.

Thoma Bravo Buys ConnectWise, Bellini Stepping Down

Arnie Bellini is stepping down from the role he forged back in 1988, when he transitioned ConnectWise—then a managed services practice—into a business management platform for tech service providers. Under Bellini’s guidance as CEO and in the 31 years since, ConnectWise grew into an IT channel powerhouse that serves more than 25,000 partners in 65+ countries.

What VARs & MSPs Can Learn From The Trump Campaign’s IT Provider

The Wall Street Journal’s homepage on January 17 featured a headline that included the words “IT Firm.” VARs and MSPs take note: a fellow solutions provider is caught up in a nasty, politically-charged debate being litigated on a national scale. Obviously, your clients are not paying you in large sums of cash handed over in plastic Wal-Mart bags. This story is preposterous in so many ways, and it’s far outside the realm of what’s normal for how VARs and MSPs operate. As absurd as the entire situation might be, this story does raise a few legitimate questions about IT service provider business models that are worth rehashing.

VARs: What Is Your Plan B?

Getting to Plan B: Breaking Through to a Better Business Model is a must-read for leaders in the channel who come from a tech background and not from a business background. Here are some of the top takeaways for VARs.

Client Security Training: Partnership Drives The Opportunity

In a sweeping interview for Channel Executive Magazine, seasoned IT executive and SRC Technologies President and CEO BJ Havlik shared the wisdom behind his new-solution onboarding philosophy. In doing so, he zeroed in directly on the relatively new client IT security training opportunity.

GUEST CONTRIBUTORS

  • Payments, POS, Security, And Cloud-Based Services Resellers: Who Is Your Competition?
    Payments, POS, Security, And Cloud-Based Services Resellers: Who Is Your Competition?

    To thrive in the new rapidly changing landscape, resellers should take a hard look in the mirror and ask two questions: Who is my competition? and What can I do to succeed in a rapidly evolving industry?

  • Use Automation Testing To Unleash The True Potential Of Your QA Team
    Use Automation Testing To Unleash The True Potential Of Your QA Team

    Software testing is not an easy task, as testers have to deal with repetitive tasks that require attention, record keeping and deadlines. QA testers are overwhelmed by the short deadlines and fast releases of software applications. It makes testing more challenging for them. When new features are added to an application, it needs to be tested from various aspects.

  • 5 Tips For Moving From Break-Fix To MSP
    5 Tips For Moving From Break-Fix To MSP

    Moving from break-fix to managed services can seem overwhelming at first. However, once you dig in, you’ll find the work is well worth it. Managed service provider (MSPs) build steadier recurring revenue from clients than their break-fix counterparts.

  • How MSPs Can Build Recurring Revenue

    MSP leaders often spent a good part of their careers working as a VAR and in the systems integration business, where revenue often comes in large but sporadic doses. Transitioning to a recurring-revenue MSP model can be tough for these people since monthly services income can feel more like a trickle than a fire hose—and it can create pretty painful cash-flow challenges.

  • A Simple Guide To Automation Testing

    There is no doubt that software testing is an important component of developing an application or software. It turns out to be an overwhelming task, but automation testing has changed the way software testing services used to be a few years ago. Though 100% automation is not possible, the right balance between manual and automated testing makes for a perfect testing solution. Testing should not be mistaken for ‘checking’ as testing is an altogether process of achieving quality and performance before the final product release. While investing in automation testing, the sole purpose is to reduce maintenance costs and optimize testing processes for development and quality assurance experts.

More From Guest Contributors

VAR WHITE PAPERS

  • The Complete Guide To Online Backup

    Have you lost your way reselling cloud backup services? This guide is for you. For every MSP, offering Backup as a Service is a guarantee for success. It helps build strong relationships with clients, Increase customer retention and make sustainable revenue. This guide contains marketing, sales and technical information to build a perfect Backup as a Service offer.

  • Online Backup Active Protection: Fighting Back Against Ransomware

    In early 2018, there were 542 identified ransomware families. That number is still growing! Do not wait for ransomware to get in the door, protect your systems and data now. Online Backup Active Protection is the only solution that fights back against ransomware instantly.

  • The Ultimate Guide To Reselling Microsoft 365 Business

    Looking for a new solution that will help your small business clients protect their data and boost your revenue at the same time? According to YouGov and Microsoft, 71% of cyber criminals target small businesses. This eBook will show you why Microsoft 365 Business is your best bet. You will learn what Microsoft 365 Business really is, why you should resell Microsoft 365 and how to pitch the solution to your clients.

More VAR White Papers

FEATURED SUPPLIERS

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • The ASCII Group
    The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • Shift4 Payments
    Shift4 Payments

    Shif4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the "as a service" model, Shif4 Payments offers an unprecedented "free" POS program that allows the company's sales partners to offer a full-featured POS system with no up-front costs.

  • Sennheiser
    Sennheiser

    Sennheiser is one of the world’s leading manufacturers of headphones, microphones, and wireless transmission systems. With 20 sales subsidiaries and long-established trading partners, the company is active in more than 50 countries and operates its own production facilities in Germany, Ireland, and the USA.

  • EVO Payments
    EVO Payments

    EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

CHANNEL EXECUTIVE DIGITAL MAGAZINE

Channel Executive magazine Digital Edition

INDUSTRY INSIGHTS

  • Today’s Smart Home Technologies And Turning Them Into Profits
    Today’s Smart Home Technologies And Turning Them Into Profits

    Learn about the latest trends and products for smart homes and how to successfully turn them into profit. You’ll also see various sales opportunities and how to market them.

  • Self Service Solutions From Elo

    Watch this webinar featuring Elo's director of sales Luke Wilwerding and product managers Josh Zhang and Bryan Zirkle as they share the latest on self-service solutions from Elo.

  • EloView For Self-Service

    Quick video explaining EloView, Elo's secure platform for remote content deployment and device management.

  • Elo Delivers The Widest Range Of Interactive Technologies For Business

    Elo has interactive technology solutions to fit the needs of almost any business in almost any industry.

  • XSLATE R12 Rugged Tablet PC Overview Video

    The XSLATE R12 is a highly adaptable PC platform that accommodates the working styles and aesthetic preferences of your mobile workers in mixed environments. Retire old desktops and oversized notebooks because this rugged tablet defines a new era of rugged mobile computing.

  • Introducing The Zebra MP7000 Multi-Plane Bioptic Imager

    Meet the demands of your highest-volume point-of-sale lanes with Zebra’s MP7000 next generation multi-plane 1D/2D bioptic imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level for faster-than-ever checkout in cashier-manned and self-checkout lanes, increased cashier productivity and point of sale (POS) throughput — and a better shopping experience. 

More Industry Insights

FEATURED PRODUCTS

  • Finance And Accounting
    Finance And Accounting

    Using Proven Accounting Principles to Help Resolve Financial Challenges.

  • Webroot DNS Protection
    Webroot DNS Protection

    Stop malware before it enters your network.

  • Business Improvement Peer Groups
    Business Improvement Peer Groups

    Business Improvement Groups (or BIGs) consist of 10-12 non-competing members. The group will become a close network of advisors that you can call upon when you have any business issue facing you that you would like input from outside the company. Every member signs a non-disclosure agreement, so whatever is said or presented stays within the group.

  • Vasario Series Cash Drawer
    Vasario Series Cash Drawer

    The APG Vasario Series is the cost-effective choice that doesn't sacrifice quality or dependability.

More Featured Products