EDITOR'S DESK

  • Conversations On The Cloud: A Report From Ingram Cloud Summit X
    Conversations On The Cloud: A Report From Ingram Cloud Summit X

    Gavriella Schuster, VP commercial partnership at Microsoft helped kick off Ingram’s Cloud Summit X in San Diego this week in front of more than 1,500 attendees with an abbreviated history of the IT channel and the rapid change it’s seeing of late. She focused those comments in the context of the cloud’s impact on a channel that’s looked pretty static for the past 40 years.

Thoma Bravo Buys ConnectWise, Bellini Stepping Down

Arnie Bellini is stepping down from the role he forged back in 1988, when he transitioned ConnectWise—then a managed services practice—into a business management platform for tech service providers. Under Bellini’s guidance as CEO and in the 31 years since, ConnectWise grew into an IT channel powerhouse that serves more than 25,000 partners in 65+ countries.

What VARs & MSPs Can Learn From The Trump Campaign’s IT Provider

The Wall Street Journal’s homepage on January 17 featured a headline that included the words “IT Firm.” VARs and MSPs take note: a fellow solutions provider is caught up in a nasty, politically-charged debate being litigated on a national scale. Obviously, your clients are not paying you in large sums of cash handed over in plastic Wal-Mart bags. This story is preposterous in so many ways, and it’s far outside the realm of what’s normal for how VARs and MSPs operate. As absurd as the entire situation might be, this story does raise a few legitimate questions about IT service provider business models that are worth rehashing.

VARs: What Is Your Plan B?

Getting to Plan B: Breaking Through to a Better Business Model is a must-read for leaders in the channel who come from a tech background and not from a business background. Here are some of the top takeaways for VARs.

Client Security Training: Partnership Drives The Opportunity

In a sweeping interview for Channel Executive Magazine, seasoned IT executive and SRC Technologies President and CEO BJ Havlik shared the wisdom behind his new-solution onboarding philosophy. In doing so, he zeroed in directly on the relatively new client IT security training opportunity.

GUEST CONTRIBUTORS

  • A Simple Guide To Automation Testing
    A Simple Guide To Automation Testing

    There is no doubt that software testing is an important component of developing an application or software. It turns out to be an overwhelming task, but automation testing has changed the way software testing services used to be a few years ago. Though 100% automation is not possible, the right balance between manual and automated testing makes for a perfect testing solution. Testing should not be mistaken for ‘checking’ as testing is an altogether process of achieving quality and performance before the final product release. While investing in automation testing, the sole purpose is to reduce maintenance costs and optimize testing processes for development and quality assurance experts.

  • What Is A Smart City, And Why Should I Care?
    What Is A Smart City, And Why Should I Care?

    The technology world is full of buzzwords, and our channel is no exception to this rule. As soon as one term becomes demystified, two more spring up in its place. Just when you thought you understood what the Internet of Things is and how it could impact your business, the term ‘smart city’ starts getting kicked around.

  • The Benefits And Challenges Of mPOS
    The Benefits And Challenges Of mPOS

    While few would question that mobile POS is an inevitable future for POS systems in an increasingly wireless and IoT-friendly world, actual adoption of the technology has been behind expectations. A recent study by HP indicates that only three percent of enterprise merchants have fully signed on to mPOS deployment, but 86 percent are planning or piloting the technology. Customers looking for replicated online experiences in brick-and-mortar stores will eventually push retailers to get on board, but not before they grapple with the challenges and embrace the possibilities of mPOS solutions.

  • Telehealth: Top 3 Trends For 2019

    Telehealth and telemedicine have brought a lot of opportunity to the table, or better yet, your device screens, in the past year. From enabling clinicians to evaluate, diagnose and treat patients remotely all in convenient time frames, the need for WebMD and waiting in line at germ-infested waiting rooms is no longer prevalent. Expanding on this basis, these solutions are also benefitting those who perhaps don’t have access to their local primary health practice or pediatrician. Looking into the new year, here’s what people can expect to receive in the Telehealth market.

  • Scariest Cyberthreats Within The Payments Industry

    Unfortunately, most hackers inhabit the payment processing industry. Ironically so, as consumers grow more digitally accepting as a community, hackers and viruses evolve as well. Though these cyberthreats can be terrifying, security experts have trademarked dozens of anti-virus packages and sound loopholes to help consumers out of these damaging and perhaps even life-threatening situations.

More From Guest Contributors

VAR WHITE PAPERS

  • The Complete Guide To Online Backup

    Have you lost your way reselling cloud backup services? This guide is for you. For every MSP, offering Backup as a Service is a guarantee for success. It helps build strong relationships with clients, Increase customer retention and make sustainable revenue. This guide contains marketing, sales and technical information to build a perfect Backup as a Service offer.

  • Online Backup Active Protection: Fighting Back Against Ransomware

    In early 2018, there were 542 identified ransomware families. That number is still growing! Do not wait for ransomware to get in the door, protect your systems and data now. Online Backup Active Protection is the only solution that fights back against ransomware instantly.

  • The Ultimate Guide To Reselling Microsoft 365 Business

    Looking for a new solution that will help your small business clients protect their data and boost your revenue at the same time? According to YouGov and Microsoft, 71% of cyber criminals target small businesses. This eBook will show you why Microsoft 365 Business is your best bet. You will learn what Microsoft 365 Business really is, why you should resell Microsoft 365 and how to pitch the solution to your clients.

More VAR White Papers

FEATURED SUPPLIERS

  • EVO Payments
    EVO Payments

    EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

  • SherWeb
    SherWeb

    SherWeb has been helping businesses around the world work smarter in the cloud since 1998. Our cloud solutions help companies be more agile in today’s competitive market and trim IT costs.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Taylor Business Group
    Taylor Business Group

    Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.

  • Datto Inc.
    Datto Inc.

    As the world’s leading provider of IT solutions delivered by Managed Service Providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers business continuity and disaster recovery, networking, business management, and file backup and sync solutions, and has created a one-of-a-kind ecosystem of partners that provide Datto solutions to half a million businesses across more than 130 countries. Since its founding in 2007, Datto has earned hundreds of awards for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With global headquarters in Norwalk, Connecticut, Datto has international offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

CHANNEL EXECUTIVE DIGITAL MAGAZINE

Channel Executive magazine Digital Edition

INDUSTRY INSIGHTS

  • Today’s Smart Home Technologies And Turning Them Into Profits
    Today’s Smart Home Technologies And Turning Them Into Profits

    Learn about the latest trends and products for smart homes and how to successfully turn them into profit. You’ll also see various sales opportunities and how to market them.

  • Self Service Solutions From Elo

    Watch this webinar featuring Elo's director of sales Luke Wilwerding and product managers Josh Zhang and Bryan Zirkle as they share the latest on self-service solutions from Elo.

  • EloView For Self-Service

    Quick video explaining EloView, Elo's secure platform for remote content deployment and device management.

  • Elo Delivers The Widest Range Of Interactive Technologies For Business

    Elo has interactive technology solutions to fit the needs of almost any business in almost any industry.

  • XSLATE R12 Rugged Tablet PC Overview Video

    The XSLATE R12 is a highly adaptable PC platform that accommodates the working styles and aesthetic preferences of your mobile workers in mixed environments. Retire old desktops and oversized notebooks because this rugged tablet defines a new era of rugged mobile computing.

  • Introducing The Zebra MP7000 Multi-Plane Bioptic Imager

    Meet the demands of your highest-volume point-of-sale lanes with Zebra’s MP7000 next generation multi-plane 1D/2D bioptic imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level for faster-than-ever checkout in cashier-manned and self-checkout lanes, increased cashier productivity and point of sale (POS) throughput — and a better shopping experience. 

More Industry Insights

FEATURED PRODUCTS

  • The Datto Product Family
    The Datto Product Family

    At Datto, we use technology to reinvent the MSP experience, creating the best tools and programs possible to drive you—our partners—to succeed.

  • Service Organization: Toolset And Process Optimization
    Service Organization: Toolset And Process Optimization

    Good processes support your team, not stifle them, enabling them to operate at their highest levels.  This is doubly true for managed service providers, where operational efficiency and effectiveness are critical to client retention, team retention, and profitability.

  • Stratis™ Tablet Holder Cash Drawer Integration System
    Stratis™ Tablet Holder Cash Drawer Integration System

    A MOBILE SOLUTION FOR GREATER FEXIBILITY

    APG’s Stratis™ tablet holder is designed for retailers who want the look and feel of an integrated POS terminal while maintaining the flexibility of Thinbility POS. Designed to present the tablet to both the clerk and the customer with a smooth rail system, the adjustable clamping system allows for a variety of tablet sizes to be used. A hidden button releases the tablet converting it from a thin POS station to a mobile solution in seconds.

  • Sennheiser Business Solutions
    Sennheiser Business Solutions

    Sounds authentic – feels natural
    We have three things in mind when we develop new devices: The user, the user and the user.

More Featured Products