EDITOR'S DESK

  • Conversations On The Cloud: A Report From Ingram Cloud Summit X
    Conversations On The Cloud: A Report From Ingram Cloud Summit X

    Gavriella Schuster, VP commercial partnership at Microsoft helped kick off Ingram’s Cloud Summit X in San Diego this week in front of more than 1,500 attendees with an abbreviated history of the IT channel and the rapid change it’s seeing of late. She focused those comments in the context of the cloud’s impact on a channel that’s looked pretty static for the past 40 years.

Thoma Bravo Buys ConnectWise, Bellini Stepping Down

Arnie Bellini is stepping down from the role he forged back in 1988, when he transitioned ConnectWise—then a managed services practice—into a business management platform for tech service providers. Under Bellini’s guidance as CEO and in the 31 years since, ConnectWise grew into an IT channel powerhouse that serves more than 25,000 partners in 65+ countries.

What VARs & MSPs Can Learn From The Trump Campaign’s IT Provider

The Wall Street Journal’s homepage on January 17 featured a headline that included the words “IT Firm.” VARs and MSPs take note: a fellow solutions provider is caught up in a nasty, politically-charged debate being litigated on a national scale. Obviously, your clients are not paying you in large sums of cash handed over in plastic Wal-Mart bags. This story is preposterous in so many ways, and it’s far outside the realm of what’s normal for how VARs and MSPs operate. As absurd as the entire situation might be, this story does raise a few legitimate questions about IT service provider business models that are worth rehashing.

VARs: What Is Your Plan B?

Getting to Plan B: Breaking Through to a Better Business Model is a must-read for leaders in the channel who come from a tech background and not from a business background. Here are some of the top takeaways for VARs.

Client Security Training: Partnership Drives The Opportunity

In a sweeping interview for Channel Executive Magazine, seasoned IT executive and SRC Technologies President and CEO BJ Havlik shared the wisdom behind his new-solution onboarding philosophy. In doing so, he zeroed in directly on the relatively new client IT security training opportunity.

GUEST CONTRIBUTORS

  • How To Outsell Changes In Technology And Consumer Behavior
    How To Outsell Changes In Technology And Consumer Behavior

    Years ago, business owners sought resellers who could provide technologies to streamline operations. Today, business owners need more from resellers than just technology. So, what can resellers do to stand out while staying ahead of changes in technology and consumer behavior?

  • Payments, POS, Security, And Cloud-Based Services Resellers: Who Is Your Competition?
    Payments, POS, Security, And Cloud-Based Services Resellers: Who Is Your Competition?

    To thrive in the new rapidly changing landscape, resellers should take a hard look in the mirror and ask two questions: Who is my competition? and What can I do to succeed in a rapidly evolving industry?

  • Use Automation Testing To Unleash The True Potential Of Your QA Team
    Use Automation Testing To Unleash The True Potential Of Your QA Team

    Software testing is not an easy task, as testers have to deal with repetitive tasks that require attention, record keeping and deadlines. QA testers are overwhelmed by the short deadlines and fast releases of software applications. It makes testing more challenging for them. When new features are added to an application, it needs to be tested from various aspects.

  • 5 Tips For Moving From Break-Fix To MSP

    Moving from break-fix to managed services can seem overwhelming at first. However, once you dig in, you’ll find the work is well worth it. Managed service provider (MSPs) build steadier recurring revenue from clients than their break-fix counterparts.

  • How MSPs Can Build Recurring Revenue

    MSP leaders often spent a good part of their careers working as a VAR and in the systems integration business, where revenue often comes in large but sporadic doses. Transitioning to a recurring-revenue MSP model can be tough for these people since monthly services income can feel more like a trickle than a fire hose—and it can create pretty painful cash-flow challenges.

More From Guest Contributors

VAR WHITE PAPERS

  • Datto's 2019 State Of The MSP Report

    Datto surveyed 1600+ managed service providers (MSPs) around the world to learn about their day-to-day lives, businesses, and IT Channel predictions. The result: a wealth of statistics covering everything from the technology MSPs are using and business challenges they’re facing, to where they get their news and how many industry events they attend annually. Download the report to learn all about today’s MSPs.

  • The Complete Guide To Online Backup

    Have you lost your way reselling cloud backup services? This guide is for you. For every MSP, offering Backup as a Service is a guarantee for success. It helps build strong relationships with clients, Increase customer retention and make sustainable revenue. This guide contains marketing, sales and technical information to build a perfect Backup as a Service offer.

  • Online Backup Active Protection: Fighting Back Against Ransomware

    In early 2018, there were 542 identified ransomware families. That number is still growing! Do not wait for ransomware to get in the door, protect your systems and data now. Online Backup Active Protection is the only solution that fights back against ransomware instantly.

More VAR White Papers

FEATURED SUPPLIERS

  • BlueStar, Inc.
    BlueStar, Inc.

    BlueStar is the leading global distributor of solutions-based Digital Identification, Mobility, Point-of-Sale, RFID, Digital Signage, Network Infrastructure, and Security technology. BlueStar works exclusively with value-added resellers, providing them with complete solutions, business development and marketing support. The company brings unequaled expertise to the market, offers award-winning technical support and is an authorized service center for a growing number of manufacturers. BlueStar is the exclusive distributor for the In-a-Box Solutions Series, delivering hardware, software and critical accessories in one bundle with technology solutions across all verticals.

  • The ASCII Group
    The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • SherWeb
    SherWeb

    SherWeb has been helping businesses around the world work smarter in the cloud since 1998. Our cloud solutions help companies be more agile in today’s competitive market and trim IT costs.

  • RSPA
    RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Sennheiser
    Sennheiser

    Sennheiser is one of the world’s leading manufacturers of headphones, microphones, and wireless transmission systems. With 20 sales subsidiaries and long-established trading partners, the company is active in more than 50 countries and operates its own production facilities in Germany, Ireland, and the USA.

  • Webroot
    Webroot

    Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

CHANNEL EXECUTIVE DIGITAL MAGAZINE

Channel Executive magazine Digital Edition

INDUSTRY INSIGHTS

  • Improve ROI With Datto’s Unified Business Management Platform

    Join us for an informative session exploring how MSPs are able to easily increase profitability by streamlining service delivery operations. Christian Nagele, Datto’s Head of EMEA and Josh Coke, Datto Product Specialist, will highlight common MSP inefficiencies and how Datto’s Business Management solution changes the way business operates.

  • Autotask PSA Explained
    Autotask PSA Explained

    Small to medium sized businesses (SMBs) want to use technology to enhance their business but they lack the expertise to identify, implement and manage it. Managed service providers (MSPs) are capitalizing on the growing need to deliver IT services to SMBs. However, MSPs are constrained by time and staff to maintain growing customer IT needs, while also maintaining and/or expanding their profitability.

  • Today’s Smart Home Technologies And Turning Them Into Profits
    Today’s Smart Home Technologies And Turning Them Into Profits

    Learn about the latest trends and products for smart homes and how to successfully turn them into profit. You’ll also see various sales opportunities and how to market them.

  • Self Service Solutions From Elo

    Watch this webinar featuring Elo's director of sales Luke Wilwerding and product managers Josh Zhang and Bryan Zirkle as they share the latest on self-service solutions from Elo.

  • EloView For Self-Service

    Quick video explaining EloView, Elo's secure platform for remote content deployment and device management.

  • Elo Delivers The Widest Range Of Interactive Technologies For Business

    Elo has interactive technology solutions to fit the needs of almost any business in almost any industry.

More Industry Insights

FEATURED PRODUCTS

  • Sales Transformation Program
    Sales Transformation Program

    How MSPs Can Build A Formidable and Scalable Sales Engine.

  • Executive Coaching
    Executive Coaching

    Owner/Executive Coaching is a one-on-one engagement with the principal(s) of the business.  These typically are focused on one or two areas of the business where the principal does not have experience or is struggling with implementing a solution.  Executive Coaching is also used to help accelerate the company’s growth and ensure your growth objectives are met.

  • Cash Drawer Caddy™ SP Organizer
    Cash Drawer Caddy™ SP Organizer

    The Caddy™ SP Organizer is a slim profile POS integration tray that brings easy cable routing and organization to APG heavy duty cash drawers.

  • Series 100 Cash Drawer
    Series 100 Cash Drawer

    Small in size, the APG Series 100 Cash Drawer does not compromise efficiency. It actually improves upon it because it increases the effectiveness of your workstation.

More Featured Products