Leadership is all about effective communication, whether selling a product or idea, inspiring followers to engage in an organizational vision, mission or strategic plan, or motivating others to take specific actions. Effective communication is both science and art. These five essential communication qualities serve to empower leaders to communicate in a concise, engaging, authentic, and powerful manner, leading to next level results.
There’s been no shortage of press about the IT labor situation in India. In case you haven’t been following, here’s a quick summation. The country’s outsourced IT shops are like our brick-and-mortar stores. There are too many of them. They’re occupied by too many employees for the times. They both face threats posed by automation and Amazon, respectively, nemeses whose names are nearly synonymous.
It may be easier in the short-term for an MSP to standardize on one cloud provider, but a multi-cloud sales strategy is the more lucrative option in the long run.
When it comes to data security, there’s often a gap between what your clients think they need and what they really need. Your job as an MSP is to create and deploy a solution that will deliver both. But, determining what that solution is will require more than just checking off a list of features and capabilities.
When it comes to moving workloads to the cloud or leaving them on premises, there are still a few lingering myths customers believe that must be debunked for everyone’s sake.
When IT service providers become MSPs, the transition isn’t always easy. It requires a fundamental change in the way business is done. What you sell—and what you shouldn’t sell—needs to be clearly considered if success is part of your plan.
Developing customized content can be an invaluable sales tool, but there’s also a lot of exceptional content available for free – if you know where to look and how to use it.
While any business that wants to stay afloat must regularly balance monetary costs against benefits, it is especially important for smaller businesses with more limited budgets to thoroughly vet their return on investment (ROI) before purchasing a new product or service. And, depending on budget constraints, many decisions must be made with potential risk in mind. For example, if the likelihood that a business would need a very specific type of costly insurance is extremely low, then there’s no point in wasting time or resources on that insurance, right?
Datto surveyed roughly 2,300 managed service providers (MSPs) worldwide about their day-to-day lives. The result: a wealth of statistics about the state of today’s MSPs, including everything from basic demographics and media consumption preferences to business goals and challenges.
It has become commonplace to say that the state of cybersecurity has changed. It’s true—cybercriminals continue evolving their methods of attack. It’s not just malicious actors you have to worry about either—with the world growing more interconnected, it’s more likely than ever that insiders will accidentally cause a data breach.
| ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators. |
Sterling Payment Technologies, a division of EVO Payments International, is one of the most innovative, customer focused payment processors in the industry. Founded in 2001, the company processes payment transactions for all major card brands, including Visa®, Mastercard®, Discover® and American Express®.
The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at www.datto.com.
SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage.
At Barracuda MSP, our mission is to drive the success of our IT service provider partners, delivering industry-leading security and data protection via a purpose-built MSP platform, steadfast commitment to partner success, and a wealth of channel expertise.
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Solution providers have always looked to deliver the most stringent endpoint security offerings in order to protect their clients—but a solution that simply detects threats isn’t enough in a fast-paced, 24/7 economy. To be truly effective, today’s security platforms must also be designed for modern business needs.
Public WiFi is a growing part of everyday life. Whether people are at the coffee shop, hotel, airport, or doctor’s office, public WiFi is rapidly becoming a standard offering for businesses of all types. When your clients provide public WiFi, they have an obligation to protect users. But uncontrolled internet usage brings high risk.
Looking for something new or different to offer your clients? Batteries are a key component of nearly every modern organization due to their critical role in keeping mobile device operations moving, efficient, and productive. Unfortunately, not all organizations note the true importance of their mobile device batteries.
Ready for a harsh truth? Your hardware and software alone won’t make clients value you as a long-term technology advisor. After all, clients can get similar technology products and services from most of your competitors.
Growing your business revolves around the success of your sales cycle, and all too often the quoting process results in tedious, pain-staking time being lost—time that could be better spent connecting with potential partners. Fortunately, with a powerful quote and proposal automation tool, you can enable your reps to optimize their time and sell more efficiently.
Have you ever opened up a product with ‘some assembly required’ that failed to include instructions (or included them, but only in a language you don’t understand)? So frustrating. Sadly, many clients feel the same way about their managed services agreements.
How MSPs Can Build A Formidable and Scalable Sales Engine.
Good processes support your team, not stifle them, enabling them to operate at their highest levels. This is doubly true for managed service providers, where operational efficiency and effectiveness are critical to client retention, team retention, and profitability.
Smarter security for today’s mobile workforce.
A Quantum Change in Cash Management. APG Cash Drawer and Cash Bases have merged to deliver the SMARTtill™ Cash Management Solution by APG Cash Drawer.
