Technology is essential to mitigate the risk of exposure to cyberattack. Note that mitigate means to reduce or lessen in severity, not preclude. It’s often difficult for IT service providers (ITSPs) to convince business owners that no one can guarantee complete elimination of cyberattack risk. Anyone with a computer connected to the internet is under attack. Your best option is preparation for the inevitable.
Darek Hahn, president and CEO of Dynamic Strategies Inc. (DSI), details the challenges of his company's shift in customer focus, sales strategy, and corporate culture.
Forrester analyst Jay McBain's life's work is analyzing the channel. When he recently told Channel Executive magazine that 40 percent of the channel is poised for retirement over the next seven years, it got us thinking about exit strategies (and acquisition targets, but that's a future story). Liz Harr, the subject of this Q&A on, Business Sustainability Planning, orchestrated an exit strategy of her own. Today, Harr is a partner at professional services marketing firm Hinge and a frequent contributor to VARinsights.com, but not long ago she was a reseller of Microsoft CRM and ERP software. Here, Harr shares some wisdom on knowing when it's time to exit, optimizing the valuation of your company, and minimizing collateral damage in the process.
Who really wants to take the long, slow, arduous journey to success when you have the option to take a more thoughtful, deliberate approach? The time to praise the journey is when it’s in your rear-view mirror not when you’re facing it head-on through the windshield. Life may be about the journey, but business is all about the destination.
Technology is essential to mitigate the risk of exposure to cyberattack. Note that mitigate means to reduce or lessen in severity, not preclude. It’s often difficult for IT service providers (ITSPs) to convince business owners that no one can guarantee complete elimination of cyberattack risk. Anyone with a computer connected to the internet is under attack. Your best option is preparation for the inevitable.
Studies have shown that businesses are starting to increasingly rely on social media to help build brand awareness and drive the sale of their products and solutions. For example, according to a recent Forrester report, 98 percent of sales and marketing leaders see value in social selling in the short and long term, and 49 percent have already developed a formal social selling program. Many Channel companies would agree with the potential benefits of social media marketing, but they also acknowledge they’re a long way from realizing its full potential.
An aging telecommunications channel is rapidly morphing into an innovative technology marketplace. Leading carriers, pure cloud vendors, ISVs are making indirect channel a priority as 60% of all technology purchases are made through an IT consultant. Business lies with the person that has the customer relationship, those IT consultants (referred to as agents in the indirect channel) have the proverbial keys to the castle.
Whether you’re moving from on-demand support to managed services or starting a new company focused on managed services, one of the most important decisions you need to make is how to set your pricing. If you look at online forums you see people quoting everything from $5 to $250 per desktop, or $10 to $150 per user. Pricing is all over the map and so are the services offered.
The point of sale (POS) and payment solutions market has become more competitive as new vendors enter the fray and merchants have the option of deploying lower-cost, bare-bones solutions. For Independent Software Vendors (ISVs) and solutions providers that want to stand out in an increasingly crowded space, value-added services are quickly becoming a crucial market differentiator.
In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and capitalize on it. Well, if you’re an IT service provider today, this is the right place and the right time! The hottest trend today is Big Data. And the people best placed to make use of that data are service providers who monitor and manage resources.
SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage.
Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.
Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at www.datto.com.
When the disaster phone call comes, how will you respond? Whether it comes from a technology failure, a natural disaster, or just user error, SolarWinds® Backup restores business continuity fast.
Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.
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We surveyed nearly 2,000 Managed Service Providers (MSPs) who serve more than 100,000 small-to-mid-sized businesses (SMBs) around the globe about ransomware and published the key findings in Datto’s 2nd annual State of the Channel Ransomware Report.
It appears the recent WannaCry ransomware attack was only the beginning. Despite a UK researcher creating a kill switch that slowed the infection rate, we may be due for WannaCry 2.0.
Join Datto’s Vice President of Business Development, Rob Rae, as he dives into the findings from a recent survey of nearly 2,000 global MSPs and what ransomware means for managed service providers.
Your customers want clear insight into the most important issues impacting their IT environments, and for MSPs, reporting offers a way to provide that critical information. But with today’s overflowing inboxes, not to mention text messages and other distractions, MSPs need to avoid adding to the noise and instead focus on providing the kind of reporting that creates business value.
Online shopping has put tremendous pressure on brick-and-mortar retailers, causing large numbers of locations to go out of business. But lest anyone think retail is shrinking, the opposite is actually true. As of July 2017, retail sales were up $121.5 billion over last year, according to a new report by the IHL Group. With the holidays approaching, the NRF also recently projected an increase of 3.6%-4% over last season’s sales.
Everyday web usage shouldn’t turn into a major security incident. But uncontrolled internet access is risky for any business, no matter its size. Backed by advanced Webroot BrightCloud® Web Classification data, SecureAnywhere® DNS Protection is an innovative solution that provides an intuitive and effective way to prevent everyday web usage from putting businesses at risk.
A Quantum Change in Cash Management. APG Cash Drawer and Cash Bases have merged to deliver the SMARTtill™ Cash Management Solution by APG Cash Drawer.
Converged Surveillance and Mobility Services.
The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design. It enhances the atmosphere of any business while providing excellent performance and reliability. With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections. The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.
UPOS series is a modern and sleek industrial Point of Sales system. Borderless front touch panel maximizes the viewing area.
