GUEST CONTRIBUTORS

• Myth Buster: Data Fatigue Is Not Real!

  The noise is real. Of that, we can agree. It started way back in history – whoops, wrong topic (shout out to all of you who know that lyric). Basic packet captures – the final arbiter of proof, started all this and has continued nonstop until this very day. Every security analyst worth his/her salt asks for the packet captures. Why do we have all this data? Do we need it all? With IOT today, my toaster can tell me how many toast points I have burned since 2019. Do we care? Should we care? To be honest, I’m not sure I want folks to know I struggle getting my toast just right :).

• MSP Industry Trends To Watch For In 2020

  Yes, it’s another one of these forward-looking new year posts. But we’re extremely confident ours will prove to be more accurate than the rest. In 2019 there were 3 notable trends that give indication of what can be expected in the coming year.

• Foresight Is 2020: Predictions For The Coming Year

  January brings with it new hope and new energy, but before you chart a course for the year, it’s always good to see which way the winds are blowing.

• How To: Naming Conventions For Documentation

  Consistent naming conventions are crucial to getting the most out of your documentation. With strong naming conventions, you’ll be able to find documents efficiently, avoid creating duplicate documents, and easily understand the contents of a document without having to click into it. It’s important to get naming conventions correct early on to avoid having to go back and update a bunch of documents later. Remember, naming conventions are all about utility; once the system is learned, anybody should be able to interpret the document name accurately.

• How To Develop A Team That Can Self Serve

  When your team is operating like a finely-tuned machine, with little intervention on your part, you’re positioned for growth. Your leadership team - from the CEO down to the senior techs - have more time to focus on growth activities when the rest of the team is running itself. But it’s easier to say than to do, so let’s go over a few pointers on how to get your team to a point where they self-serve.

FEATURED SUPPLIERS

• EVO Payments

  EVO Payments, Inc. (NASDAQ: EVOP) is a leading payment technology and services provider. We offer an array of innovative, reliable, and secure payment solutions to merchants ranging from small and mid-size enterprises to multinational companies and organizations across North America and Europe.

• RSPA

  RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.

   

• Panduit

  Panduit is a world leader that engineers flexible, end-to-end electrical and network connectivity physical infrastructure solutions that help businesses stay connected in a global world. Our high-performance products improve productivity and offer a lower total cost of ownership to create a competitive business advantage.

• The ASCII Group

  The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

• Stellar Cyber

  Stellar Cyber’s Starlight is the world’s first open detection/response (Open-XDR) platform, connecting the dots throughout the entire security infrastructure and automatically responding to attacks wherever they occur. Starlight integrates dozens of security applications from an App Store and presents results in an intuitive dashboard to supercharge analyst productivity.

• Taylor Business Group

  Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.