FEATURE ARTICLES

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EDITOR'S DESK

  • Automation And The Fate Of The IT Professional
    Automation And The Fate Of The IT Professional

    There’s been no shortage of press about the IT labor situation in India. In case you haven’t been following, here’s a quick summation. The country’s outsourced IT shops are like our brick-and-mortar stores. There are too many of them. They’re occupied by too many employees for the times. They both face threats posed by automation and Amazon, respectively, nemeses whose names are nearly synonymous.

GUEST CONTRIBUTORS

  • What Not To Sell: Three Rules Of Engagement For MSPs

    When IT service providers become MSPs, the transition isn’t always easy. It requires a fundamental change in the way business is done. What you sell—and what you shouldn’t sell—needs to be clearly considered if success is part of your plan.

  • 3 Tips For Using Headlines To Improve Your Sales

    Developing customized content can be an invaluable sales tool, but there’s also a lot of exceptional content available for free – if you know where to look and how to use it.

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VAR WHITE PAPERS

  • Security Awareness Training: The ROI For End User Education

    While any business that wants to stay afloat must regularly balance monetary costs against benefits, it is especially important for smaller businesses with more limited budgets to thoroughly vet their return on investment (ROI) before purchasing a new product or service. And, depending on budget constraints, many decisions must be made with potential risk in mind. For example, if the likelihood that a business would need a very specific type of costly insurance is extremely low, then there’s no point in wasting time or resources on that insurance, right?

  • Datto’s 2018 State Of The MSP Report

    Datto surveyed roughly 2,300 managed service providers (MSPs) worldwide about their day-to-day lives. The result: a wealth of statistics about the state of today’s MSPs, including everything from basic demographics and media consumption preferences to business goals and challenges.

  • 10 Steps To Proactive Security

    It has become commonplace to say that the state of cybersecurity has changed. It’s true—cybercriminals continue evolving their methods of attack. It’s not just malicious actors you have to worry about either—with the world growing more interconnected, it’s more likely than ever that insiders will accidentally cause a data breach.

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FEATURED SUPPLIERS

  • The ASCII Group
    The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • Sterling Payment Technologies
    Sterling Payment Technologies

    Sterling Payment Technologies, a division of EVO Payments International, is one of the most innovative, customer focused payment processors in the industry. Founded in 2001, the company processes payment transactions for all major card brands, including Visa®, Mastercard®, Discover® and American Express®.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • Shift4 Payments
    Shift4 Payments

    Shif4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the "as a service" model, Shif4 Payments offers an unprecedented "free" POS program that allows the company's sales partners to offer a full-featured POS system with no up-front costs.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

INDUSTRY INSIGHTS

  • 8 Modern Essentials For Endpoint Security Solutions In 2018
    8 Modern Essentials For Endpoint Security Solutions In 2018

    Solution providers have always looked to deliver the most stringent endpoint security offerings in order to protect their clients—but a solution that simply detects threats isn’t enough in a fast-paced, 24/7 economy. To  be truly effective, today’s security platforms must also  be designed for modern business needs.

  • Protecting Your Clients WiFi Hotspots
    Protecting Your Clients WiFi Hotspots

    Public WiFi is a growing part of everyday life.  Whether people are at the coffee shop, hotel, airport, or doctor’s office, public WiFi is rapidly becoming a standard offering for businesses of all types. When your clients provide public WiFi, they have an obligation to protect users. But uncontrolled internet usage brings high risk.

  • How VARs Can Benefit Big From Battery Management
    How VARs Can Benefit Big From Battery Management

    Looking for something new or different to offer your clients? Batteries are a key component of nearly every modern organization due to their critical role in keeping mobile device operations moving, efficient, and productive. Unfortunately, not all organizations note the true importance of their mobile device batteries.

  • 4 Tips To Sell Value-Added Services
    4 Tips To Sell Value-Added Services

    Ready for a harsh truth? Your hardware and software alone won’t make clients value you as a long-term technology advisor. After all, clients can get similar technology products and services from most of your competitors.

  • 5 Ways To Enhance Your Sales Cycle And Win More Deals
    5 Ways To Enhance Your Sales Cycle And Win More Deals

    Growing your business revolves around the success of your sales cycle, and all too often the quoting process results in tedious, pain-staking time being lost—time that could be better spent connecting with potential partners. Fortunately, with a powerful quote and proposal automation tool, you can enable your reps to optimize their time and sell more efficiently. 

  • 11 Things To Cover In Your Managed Services Agreements
    11 Things To Cover In Your Managed Services Agreements

    Have you ever opened up a product with ‘some assembly required’ that failed to include instructions (or included them, but only in a language you don’t understand)? So frustrating. Sadly, many clients feel the same way about their managed services agreements.

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FEATURED PRODUCTS

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