Operating as a VAR or MSP is inherently unique, bringing with it an unconventional set of challenges. One of those challenges is positioning yourself as a trusted advisor. Elizabeth Harr, an accomplished entrepreneur and experienced executive who heads the technology services team at Hinge, took time to speak with The Business Solutions Network about how to position yourself as a thought leader in the industry and positively impact your company’s growth.
Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.
When IT service providers become MSPs, the transition isn’t always easy. It requires a fundamental change in the way business is done. What you sell—and what you shouldn’t sell—needs to be clearly considered if success is part of your plan.
Developing customized content can be an invaluable sales tool, but there’s also a lot of exceptional content available for free – if you know where to look and how to use it.
Have you ever been responsible for taking a new complex project from inception to completion when time is scarce, you are already responsible for multiple projects and your new project is considered high priority and urgent? If you are like most people, your anxiety level increased after reading the prior sentence. In addition, you might be feeling the urge to speed up to fulfill the challenge of your additional responsibility. Paradoxically, this is the exact opposite of what is called for. When you experience the pressure to speed up, what is actually called for is patience and intentionally slowing down to optimally address six interconnected project stages.
According to LinkedIn’s State of Salary Report 2017, the highest paying field of study is computer science, with an average salary of $92,300, and the highest paying industry is software and IT services, with an average salary of $104,700. This is great news for those who’ve chosen an IT profession. But, when you add benefits and taxes to an IT professional’s salary, it’s easy to see how IT labor is the single biggest cost MSPs must account for when mapping their growth strategies.
Seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio.
Are you feeling lost in the recent evolution of voice communications? The shift from traditional telephone services to new technologies has developed so fast! Now that Voice over IP (VoIP) is the new trend, you to understand how it differs from regular telephony. Through this guide you will learn the essentials and understand what makes VoIP the best option for every business.
Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.
You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.
Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.
Sterling Payment Technologies, a division of EVO Payments International, is one of the most innovative, customer focused payment processors in the industry. Founded in 2001, the company processes payment transactions for all major card brands, including Visa®, Mastercard®, Discover® and American Express®.
SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage.
|RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.|
|ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.|
CompTIA is the voice of the world's information technology (IT) industry.
One of the biggest things that generally leads to more repeat business is the ability of a merchant to provide value and be reliable.
Merchants are missing out on a huge opportunity to increase sales by not implementing a gift card program.
It has been over two years since the EMV liability shift in the United States. While a lot of business owners have adopted EMV solutions, many are still on the fence on whether to update their payment systems as they continue learning about the value of EMV and the consequences of failing to comply. Some small businesses have been reluctant to comply due to the amount of resources needed to change over their point-of-sale systems. Other have adopted EMV but have been unable to fully jump in due to months-long certification delays.
Among the best things VARs can do is highlight the added value they’ll be able to bring over the course of the relationship
When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues. This is particularly crucial in the case of security incidents that could impact the business and jeopardize compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).
With the Global Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation. It certainly makes sense—it’s a new law that requires organizations to step up on their security measures or face potentially hefty fines.
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