CHANNEL INSIGHTS

LEADERSHIP LESSONS

  • The growing e-waste problem – estimated to be approximately 2 million metric tons per year – is filling dumps and landfills globally. Old computers, smartphones, laptops, and other electronic hardware as well as harmful chemicals used in manufacturing lead to an e-waste increase of 21% from 2014 to 2019. In 2020, e-waste weighed as much as 350 cruise ships placed end to end. Unfortunately, the growth of e-waste is projected to continue, especially in light of the amount of IT equipment purchased by companies to equip their employees with the electronics needed to work from home during the COVID-19 pandemic.

  • Positive customer experience (CX) is a critical element to a company’s success. The holistic perception of a brand plays a key role in attracting and retaining customers. Regardless of the industry, company’s history, or strength of relationships, there is always room for businesses to enhance their customer experience program.

  • September 21st marks IT Professionals Day, a time dedicated to raising awareness of the sacrifices IT professionals make as they rise to the challenge every day. In honor of the day, industry experts have shared their insights. 

WHITE PAPERS

  • Data Breach Response Planning Guide

    The same things that make you valuable to your client as a managed service provider make you a target for a security breach. Your expertise in storing, accessing and maintaining sensitive information draws the attention of cybercriminals. Your connections to multiple platforms, vendors and clients are enticing for bad actors looking for one-stop shops for their own black market supplies: credit card information, social security numbers, personal information, internal contacts and other sensitive information.

CASE STUDIES

FEATURED SUPPLIERS

  • RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • CompTIA is the voice of the world's information technology (IT) industry.

  • Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

  • For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

EBOOKS

  • What Every VAR Needs To Know About Security

    Achieving success in the world of IT depends on understanding and managing security. So, the question is: Are you doing security right? If you're not sure, have no fear. We've put together this special, security-focused e-book to help guide you through all things security: from compliance to protecting remote workers and more.

  • Buyer's Guide: Endpoint Protection

    Key features to look for in an endpoint backup solution.

  • 7 Elements Of A Successful Cannabis VAR

    When entering an emerging vertical, VARs expect to encounter a unique set of complexities, nuances, and obstacles. That’s especially true in the cannabis market because laws, regulations, supply chains, and business models differ from state-to-state, and a technology misstep can cost a dispensary owner their license.

  • We Finally Got Businesses To Talk About Their Run-ins With Ransomware. Here’s What They Said.

    Many businesses are hesitant to talk about their experiences with ransomware. It can be uncomfortable to cop being hit. Whether it’s shame at not doing more to prevent it, the risk of additional bad publicity from discussing it or some other reason, companies tend to be tight-lipped about these types of breaches.

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