FEATURE ARTICLES

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EDITOR'S DESK

  • VAR & MSP SaaS Adoption Trends
    VAR & MSP SaaS Adoption Trends

    SaaSMAX and CompTIA recently teamed up on a webinar to share findings from CompTIA’s state of the SaaS channel report. Carolyn April, Senior Director of Industry Analysis at CompTIA, and Clinton Gatewood, VP of Partner and Reseller Development at SaaSMAX, presented data that any VAR or MSP either currently selling, or considering selling, SaaS products should pay attention to. 

GUEST CONTRIBUTORS

  • The Stories You Haven’t Heard: POS Resellers React To ISV Acquisitions
    The Stories You Haven’t Heard: POS Resellers React To ISV Acquisitions

    When acquisitions occur in the point of sale channel, we read the vendor press releases and hear the aspirational statements promising a better tomorrow. But often left without a public voice is the POS reseller who is also significantly impacted by the deal. To remedy that, in November 2017 Vantiv’s PaymentsEdge Advisory Services surveyed resellers who resold or still resell Digital Dining, Dinerware, and PC America – three ISVs who were acquired by Heartland in 2015. We believed their experiences over the past two-plus years would be more insightful than extrapolating possible scenarios for more recent ISV acquisitions.

  • High Impact Communication:  A Three Tier Approach
    High Impact Communication: A Three Tier Approach

    High Impact communication is essentially a dance that flows between participants. As in most dances, there might be awkward moments, as one develops a sense of their partner’s style, and more elegant graceful moments, when partners are in the flow of the dance. The inherent skills and mindsets of high impact communication are developed over time through intention, practice and embracing a three tier approach. This approach includes essential skills and mindsets to embody BEFORE, DURING and AFTER the communication.

  • When It's Time For A Small VAR To Tap Out
    When It's Time For A Small VAR To Tap Out

    Forrester analyst Jay McBain's life's work is analyzing the channel. When he recently told Channel Executive magazine that 40 percent of the channel is poised for retirement over the next seven years, it got us thinking about exit strategies (and acquisition targets, but that's a future story). Liz Harr, the subject of this Q&A on, Business Sustainability Planning, orchestrated an exit strategy of her own. Today, Harr is a partner at professional services marketing firm Hinge and a frequent contributor to VARinsights.com, but not long ago she was a reseller of Microsoft CRM and ERP software. Here, Harr shares some wisdom on knowing when it's time to exit, optimizing the valuation of your company, and minimizing collateral damage in the process.

  • Business Strategy - It’s About The Destination, Not The Journey

    Who really wants to take the long, slow, arduous journey to success when you have the option to take a more thoughtful, deliberate approach? The time to praise the journey is when it’s in your rear-view mirror not when you’re facing it head-on through the windshield. Life may be about the journey, but business is all about the destination.

  • A Balanced Approach To Cybersecurity Risk Mitigation

    Technology is essential to mitigate the risk of exposure to cyberattack.  Note that mitigate means to reduce or lessen in severity, not preclude.  It’s often difficult for IT service providers (ITSPs) to convince business owners that no one can guarantee complete elimination of cyberattack risk. Anyone with a computer connected to the internet is under attack. Your best option is preparation for the inevitable.

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VAR WHITE PAPERS

  • The Path to MSSP

    One of the hottest debates in IT service management at the moment is whether or not to pursue “Managed Security Service Provider” (MSSP) status. This is largely caused by a lack of clarity over what the name means, whether it is beneficial to use it, or whether customers are even concerned about the distinction between MSPs and MSSPs. This report defines exactly what an MSSP is and identifies the existing opportunity for those who reach this standard. It also highlights the shortcomings of current service providers and how to overcome them.

  • Are You Using The Right Payment Gateway For Your Application?

    With the rise of eCommerce and mobile payments, gateways play an increasingly important role in the payments ecosystem. Unlike the simple payment gateways of a decade ago, modern gateways are increasingly diverse, and offer features and value-added services for merchants of all kinds.

  • Immersive Advertising Drives Brand Visibility

    The global digital signage market size was estimated at $16 million in 2016 and is anticipated to reach $31million by 2025. This industry growth is accredited to the increasing demand for the digital promotion of products and services to attract the attention of the target audience in an effective manner. Digital signage offers the necessary quality information to a large number of viewers by utilizing large display screens across the location with a concentrated target audience. With digitized display technology, information is provided in a digitized format that includes motion and pictures in order to attract customers with more impact as compared to the traditional modes of reaching out to customers.

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FEATURED SUPPLIERS

  • VIPRE Security
    VIPRE Security

    VIPRE is the highest-rated, award-winning internet security product for channel partners and businesses worldwide. It consistently earns 100% block rates and zero false positives from AV-Comparatives, the world’s most widely-trusted independent antivirus testing authority.

  • Datto Inc.
    Datto Inc.

    Datto protects business data and provides secure connectivity for tens of thousands of the world's fastest growing companies. Datto's Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto's combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what. Datto is headquartered in Norwalk, Connecticut and has offices in Rochester, Boston, Portland, Toronto, London, Singapore and Sydney. Learn more at www.datto.com.

  • CompTIA
    CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • Advantech
    Advantech

    Over the last decade, Advantech has established an excellent reputation for innovative and high-quality interactive digital signage and POS solutions for retail chains and stores, shopping centers and other major corporations across the nation. Their products and services allow retailers to enhance the shopping experience while optimizing business management for more intelligent and effective workflow.

  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

@VARINSIGHTS

INDUSTRY INSIGHTS

  • MSP Guide: Why You Need Layered Security
    MSP Guide: Why You Need Layered Security

    Cyberattacks have impacted leading retailers, financial institutions, healthcare providers, and even elections. While awareness of cyber threats may be at an all- time high, cyberattacks are still happening, and they’re extremely expensive, both in terms of money and a company’s reputation.

  • MSP Guide: Selling Layered Security
    MSP Guide: Selling Layered Security

    Not only do your clients expect a certain level of quality in the services they receive; they also place a great deal of importance on the individual working relationship. Clients want to know they’re being taken seriously as people, and are being served by MSPs who understand their needs on a personal level.

  • MSP Guide: Implementing a Layered Cybersecurity Strategy
    MSP Guide: Implementing a Layered Cybersecurity Strategy

    Today’s threats use multiple vectors to attack, from malicious email attachments to infected web ads to phishing sites. Criminals combine a range of threat technologies, deployed in numerous stages to infect computers and networks. This blended approach increases the likelihood of success, the speed of contagion, and the severity of damage. The only way to keep your clients safe is with a layered cybersecurity strategy that can secure users and their devices at every stage of an attack, across every possible attack vector. The following guide is designed to help MSPs develop an effective IT security program for their clients.

  • Top 10 Reasons Why SMBs Are Vulnerable To Malware Attacks
    Top 10 Reasons Why SMBs Are Vulnerable To Malware Attacks

    Here are 10 reasons MSP clients need a layered security strategy to stay safe.

  • Top 10 Reasons Security Awareness Training Is A Smart MSP Investment
    Top 10 Reasons Security Awareness Training Is A Smart MSP Investment

    Cybersecurity breaches are expensive. Even if you provide industry-leading cybersecurity services, modern malware tactics are too sophisticated to guarantee 100% that your clients will stay safe. A single breach at a client site can spell countless man-hours lost to remediation and disaster recovery—not to mention the damage it does to the trust your clients place in you and your services. So what’s an MSP to do?

  • Top 10 Reasons Multi-Vector Protection Is Vital For MSP Success
    Top 10 Reasons Multi-Vector Protection Is Vital For MSP Success

    “With 7.5 million new malware variants introduced each month,” organizations need to prepare for all-out war on cyberattacks. Cyber threats are attacking users from multiple angles—or “vectors”. And what’s worse, their attacks can hit in multiple stages. As an MSP, you must leverage solutions that keep users and devices infection free, across all endpoints. Unfortunately, two- thirds of MSPs are short on qualified IT professionals who can help them ramp up their security offerings. Thankfully, multi-vector protection can help.

More Industry Insights

FEATURED PRODUCTS

  • The Datto Product Family
    The Datto Product Family

    Datto protects business data and provides secure connectivity for tens of thousands of the world’s fastest growing companies. Datto’s Total Data Protection solutions deliver uninterrupted access to business data on site, in transit and in the cloud. Thousands of IT service providers globally rely on Datto’s combination of pioneering technology and dedicated services to ensure businesses are always on, no matter what.

  • SolarWinds MSP Remote Monitoring & Management
    SolarWinds MSP Remote Monitoring & Management

    Manage, secure and improve all things it. Partner with the IT Service Management platform designed for exceptional security and data-driven insights.

  • 15" Compact All-in-One POS System
    15" Compact All-in-One POS System

    An All-in-One POS System with 15" true-flat PCAP touch or 5 wire Resistive touch. It is with Intel Baytrail or Skylake-U processor, fanless design with quiet operation and energy saving.

  • SB9015F Dual-Core All-in-One Point-of-Sale Terminal
    SB9015F Dual-Core All-in-One Point-of-Sale Terminal

    SB9015F delivers the perfect blend of quality, performance, durability, and economy that make it the Best-in-Class hardware for Point-of-Sale All in One touch screen systems.  The SB9015F is equipped with an industrial computer core and can support a wide range of operating systems. It is a perfect choice when an All In One solution is needed. Just one thumb-screw located at the back panel of the monitor allow an easy access to the computer core for service and maintenance.

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