LEADERSHIP LESSONS

  • If you’re having difficulty with a software program, website, computer, or device, you often have the option of contacting the manufacturer’s IT support tiers or the IT helpdesk support tiers. Technical support is more than a person who answers the phone, it’s a process that is designed to resolve customer issues rapidly.

  • Finding good people to fill job openings always has been a challenge for businesses. Over the past few months, that task has become much more difficult as the pandemic restrictions eased, ramping up the demand for new hires while the supply remains constrained.

  • In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices.

WHITE PAPERS

  • Cash Transactions In The Mobile World

    For two decades, the PC has reigned supreme over all POS solutions, operating as point of sale terminals that sit on counters and control various peripherals. However, the need for PC-centric solutions is waning as a more flexible POS model emerges Leveraging cloud and mobile technologies, this model supports thin client and IP-enabled components such as cash drawers and printers.

CASE STUDIES

  • POS Company Boosts Protection, Customer Retention With Endpoint Protection Solution

    AHT takes pride in offering its clients current and relevant solutions that help them run their businesses more effectively and cost-efficiently. In this vein, AHT realized it needed to upgrade and modernize the antivirus (AV) protection it provided to customers. A significant number of AHT’s clients were still running Windows XP, which made the AV product (ESET) they relied on increasingly ineffective at protecting them from malware. 

FEATURED SUPPLIERS

  • Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

  • Panduit is a world leader that engineers flexible, end-to-end electrical and network connectivity physical infrastructure solutions that help businesses stay connected in a global world. Our high-performance products improve productivity and offer a lower total cost of ownership to create a competitive business advantage.

  • CompTIA is the voice of the world's information technology (IT) industry.

  • The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

FEATURED PRODUCTS

  • Carbonite Endpoint is a comprehensive, automatic backup solution for all your endpoint devices and the data that resides on them. Protecting data from human error, malware and theft becomes more complicated when protection is spread across wide geographic distances and complex network topologies.

EBOOKS

  • What Every VAR Needs To Know About Security

    Achieving success in the world of IT depends on understanding and managing security. So, the question is: Are you doing security right? If you're not sure, have no fear. We've put together this special, security-focused e-book to help guide you through all things security: from compliance to protecting remote workers and more.

  • Buyer's Guide: Endpoint Protection

    Key features to look for in an endpoint backup solution.

  • 7 Elements Of A Successful Cannabis VAR

    When entering an emerging vertical, VARs expect to encounter a unique set of complexities, nuances, and obstacles. That’s especially true in the cannabis market because laws, regulations, supply chains, and business models differ from state-to-state, and a technology misstep can cost a dispensary owner their license.

  • We Finally Got Businesses To Talk About Their Run-ins With Ransomware. Here’s What They Said.

    Many businesses are hesitant to talk about their experiences with ransomware. It can be uncomfortable to cop being hit. Whether it’s shame at not doing more to prevent it, the risk of additional bad publicity from discussing it or some other reason, companies tend to be tight-lipped about these types of breaches.

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