GUEST CONTRIBUTORS

  • Foresight Is 2020: Predictions For The Coming Year

    January brings with it new hope and new energy, but before you chart a course for the year, it’s always good to see which way the winds are blowing.

  • How To: Naming Conventions For Documentation

    Consistent naming conventions are crucial to getting the most out of your documentation. With strong naming conventions, you’ll be able to find documents efficiently, avoid creating duplicate documents, and easily understand the contents of a document without having to click into it. It’s important to get naming conventions correct early on to avoid having to go back and update a bunch of documents later. Remember, naming conventions are all about utility; once the system is learned, anybody should be able to interpret the document name accurately.

  • How To Develop A Team That Can Self Serve

    When your team is operating like a finely-tuned machine, with little intervention on your part, you’re positioned for growth. Your leadership team - from the CEO down to the senior techs - have more time to focus on growth activities when the rest of the team is running itself. But it’s easier to say than to do, so let’s go over a few pointers on how to get your team to a point where they self-serve.

  • Top Metrics For MSPs In 2020

    The New Year is arguably an arbitrary dividing point for making personal resolutions, but for a business whose financial year ends and begins at this point, there’s a strong rationale for setting goals and implementing positive changes. Accurate year-over-year business performance comparison is then possible, giving an apples-to-apples look at whether the changes you made for 2020 worked for you. I can’t tell you what your business goals for the New Year should be, but what I can do is highlight some useful metrics that will help pinpoint problem areas and measure improvement. Here they are, logically categorized, and offered for your benefit.

  • Cybersecurity Predictions For 2020: What Our Experts Have To Say

    As the year draws to a close, the cybersecurity analysts at Webroot and Carbonite pull out their crystal balls to make their predictions for the year ahead.  Our experts predict many of the trends they’ve been tracking throughout the year—well-researched attacks, RDP compromise, and the importance of user education—will continue into the New Year. But they’ll be affected by new industry developments such as impending privacy regulations, AI-enabled attacks, and attacks targeting developing nations. 

VAR WHITE PAPERS

  • Simplified 400-Gbps Cabling Deployment Solutions With Cisco Nexus 3000 Series Switches

    With the ever-expanding bandwidth needs that virtualization and cloud technologies have applied to the data center network, staying ahead of the curve is extremely important to maintain a competitive advantage. This document introduces products from Cisco and Panduit that address the associated needs. This document also maps the logical designs to the physical layout and displays those products deployed within the data center network.

  • IT Industry Outlook 2020

    It's time for the industry to take the next step. There are tremendous benefits available through technology for both business and society, but there are major questions around safety, privacy, sustainability, and trust. The answers to these questions come from combining technical expertise with social awareness. By embracing responsibility for all the changes innovation can bring, the tech industry can be responsible for driving future progress.

  • Impact Of Cabinet Color On Data Center Lighting

    The data center industry is experiencing an increase in the number of businesses deploying equipment cabinets in colors other than the traditional black, with white being the most common choice. Typical reasons for this change in color preference are improved aesthetics, workspace lighting effectiveness, and cost savings due to decreased lighting requirements. To determine the impact of cabinet color choice on lighting effectiveness and the potential cost savings, the Panduit Corporate Research & Development team conducted a series of computer simulations.

FEATURED SUPPLIERS

  • RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • Panduit

    Panduit is a world leader that engineers flexible, end-to-end electrical and network connectivity physical infrastructure solutions that help businesses stay connected in a global world. Our high-performance products improve productivity and offer a lower total cost of ownership to create a competitive business advantage.

  • CompTIA

    CompTIA is the voice of the world's information technology (IT) industry.

  • The ASCII Group

    The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

  • Taylor Business Group

    Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.

  • Shift4 Payments

    Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

VAR INSIGHTS CONTENT COLLECTIONS

VARi_MSPModelEbook_300x200

 

So, you want to start an MSP? Learn about the dying case for hourly billing, technological considerations when transitioning from VAR to MSP, and how to play the long game in this free collection of articles.

CHANNEL EXECUTIVE DIGITAL MAGAZINE

Channel Executive magazine Digital Edition

INDUSTRY INSIGHTS

  • RSPA Recommended Read: The Advantage

    Too many channel companies are scrambling from one installation to the next, failing to establish a company vision, craft a coherent strategy, and build the foundation of a viable business underneath. If that describes your organization, Patrick Lencioni’s The Advantage will steer you in the right direction. 

  • Your Annual Customer Health Checkup Is Overdue. You Just Don’t Know It.

    How satisfied are your merchants with your customer service? The answer is … you only know what they’ve told you directly. And because they’re polite like most of us, you likely have a blind spot to their actual feelings and could be at risk of losing them to a competitor. I’ve been working with VAR and ISV executives who have been surprised by what their merchants have told them through the RSPA’s Customer Health Checkup survey. 

  • Future-Proof Your Fiber Infrastructure

    Increasing traffic within data centers requires fiber optic link bandwidth capacity to keep expanding over time. But how do you avoid repeat rip-and-replace upgrades?

  • How To Get MORE Word Of Mouth Referrals

    Discover how caring about your clients and contacts can be a powerful marketing weapon. Learn more about the four pillars of word of mouth strategy: over delivery; listening; surprise; and non-self-serving acts.

  • Lockdown Lessons 3: Closing Security Gaps

    We can all agree: it’s the nature of technology to advance. Cybercrime is no exception to this rule, and neither are the tools we use to stop attacks. But you’d be surprised how much a business can accomplish in terms of their own security simply by keeping existing systems up to date and using technology to their best advantage. For instance, just staying on top of patches and disabling unnecessary services that may be on by default can go a long way toward closing security gaps.

  • Lockdown Lessons Episode 3: Closing Security Gaps

    From regular patches to disabling RDP, there are lots of simple steps you can take to lock down your security strategy. Watch our Lockdown Lessons videos to see what crucial measures you may be missing.

FEATURED PRODUCTS

  • Webroot Threat Intelligence

    Fight Cyber Threats with the Power of Webroot Threat Intelligence.

  • SMARTtill™ Cash Management Solution

    ACHIEVE CASH HANDLING EXCELLENCE

    The SMARTtill® Solution is a new revolution in cash management, enabling retailers to reduce cash losses, reduce the cost of cash handling, and improve in-store productivity.

  • Series 100 Cash Drawer

    Small in size, the APG Series 100 Cash Drawer does not compromise efficiency. It actually improves upon it because it increases the effectiveness of your workstation.

  • BluePRO™ Bluetooth Device

    BLUETOOTH-ENABLED CASH DRAWERS

    Need your POS device to become mobile? The BluePRO® Bluetooth device enables a cash drawer to pair with a mobile device allowing retailers to wirelessly synchronize and create direct relationship. The BluePRO® device requires integration with a trusted POS software.