Operating as a VAR or MSP is inherently unique, bringing with it an unconventional set of challenges. One of those challenges is positioning yourself as a trusted advisor. Elizabeth Harr, an accomplished entrepreneur and experienced executive who heads the technology services team at Hinge, took time to speak with The Business Solutions Network about how to position yourself as a thought leader in the industry and positively impact your company’s growth.
Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.
When IT service providers become MSPs, the transition isn’t always easy. It requires a fundamental change in the way business is done. What you sell—and what you shouldn’t sell—needs to be clearly considered if success is part of your plan.
Developing customized content can be an invaluable sales tool, but there’s also a lot of exceptional content available for free – if you know where to look and how to use it.
Have you ever been responsible for taking a new complex project from inception to completion when time is scarce, you are already responsible for multiple projects and your new project is considered high priority and urgent? If you are like most people, your anxiety level increased after reading the prior sentence. In addition, you might be feeling the urge to speed up to fulfill the challenge of your additional responsibility. Paradoxically, this is the exact opposite of what is called for. When you experience the pressure to speed up, what is actually called for is patience and intentionally slowing down to optimally address six interconnected project stages.
According to LinkedIn’s State of Salary Report 2017, the highest paying field of study is computer science, with an average salary of $92,300, and the highest paying industry is software and IT services, with an average salary of $104,700. This is great news for those who’ve chosen an IT profession. But, when you add benefits and taxes to an IT professional’s salary, it’s easy to see how IT labor is the single biggest cost MSPs must account for when mapping their growth strategies.
Seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio.
Understanding the new General Data Protection Regulation (GDPR) can be challenging. It’s a complex law with confusing language. Making matters worse, the law has a far reach and prescribes potentially hefty fines for non-compliance. Without understanding the basics of the law, it could be easy to make an unwitting mistake that could cost you.
Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen.
A high-level look at the state of managed services in North America.
At Barracuda MSP, our mission is to drive the success of our IT service provider partners, delivering industry-leading security and data protection via a purpose-built MSP platform, steadfast commitment to partner success, and a wealth of channel expertise.
Sterling Payment Technologies, a division of EVO Payments International, is one of the most innovative, customer focused payment processors in the industry. Founded in 2001, the company processes payment transactions for all major card brands, including Visa®, Mastercard®, Discover® and American Express®.
VIPRE is the highest-rated, award-winning internet security product for channel partners and businesses worldwide. It consistently earns 100% block rates and zero false positives from AV-Comparatives, the world’s most widely-trusted independent antivirus testing authority.
CompTIA is the voice of the world's information technology (IT) industry.
|ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.|
SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs of every size and scale worldwide to create highly efficient and profitable businesses that drive a measurable competitive advantage.
One of the biggest things that generally leads to more repeat business is the ability of a merchant to provide value and be reliable.
Merchants are missing out on a huge opportunity to increase sales by not implementing a gift card program.
It has been over two years since the EMV liability shift in the United States. While a lot of business owners have adopted EMV solutions, many are still on the fence on whether to update their payment systems as they continue learning about the value of EMV and the consequences of failing to comply. Some small businesses have been reluctant to comply due to the amount of resources needed to change over their point-of-sale systems. Other have adopted EMV but have been unable to fully jump in due to months-long certification delays.
Among the best things VARs can do is highlight the added value they’ll be able to bring over the course of the relationship
When an IT incident occurs, two important tools can help tell the story. A remote monitoring and management (RMM) platform tells of what has gone wrong at a customer’s site; a professional services automation (PSA) platform explains what was done to fix the issue. The combination of these two solutions allows MSPs to quickly respond to issues. This is particularly crucial in the case of security incidents that could impact the business and jeopardize compliance with applicable laws, particularly the General Data Protection Regulation (GDPR).
With the Global Data Protection Regulation (GDPR) set to be implemented in May 2018, IT consultants and managed services providers (MSPs) have been wondering how the new law will affect them. In many cases, the IT press has treated this new regulation with a mixture of panic and consternation. It certainly makes sense—it’s a new law that requires organizations to step up on their security measures or face potentially hefty fines.
Smarter security for today’s mobile workforce.
Managed Gigabit Switches for Enterprise and SMB.
Scalable advanced 10Gb aggregation and data center switch with ExtremeXOS™ modular operating system.
The Summit X670 series switches are purpose-built top-of-rack switches designed to support emerging 10 Gigabit Ethernet-enabled servers in enterprise and cloud data centers. Summit X670 helps optimize new server deployments with its optional, future-proofing 40 GbE uplink support while providing seamless support from existing Gigabit Ethernet-based servers to 10 GbE-based high-performance servers to start the transition to the new virtualized environment.