Building strong business relationships with customers is key to selling additional product offerings. Think of a relationship mindset as the foundation and these five steps as the walls and roof that transform it into something built to last.
Restaurants outside of the U.S. adopted pay-at-the-table solutions years ago. Throughout the U.S., providers of this technology failed to implement a viable solution and all its inherent benefits. However, a paradigm shift for pay-at-the-table solutions is on the horizon, and resellers need to become educated to take advantage of the opportunity.
Cybersecurity technology is an integral part of any business, helping to reduce the risk of data breaches. Despite its importance, selling this technology is simply not as interesting, or as simple, as talking about features and functions of point of sale technology. Leading a conversation with security is a death sentence to a sale, as the average business owner does not have the time nor the technical understanding to realize its significance. Instead, resellers should keep their security knowledge in store to help express urgency at the end of a sale.
Despite the ever-present specter of Amazon, retailers of all stripes are taking decisive steps to modernize their operations by making in-store improvements and honing their focus on delivering a personalized customer experience.
Scanning news headlines on any given day is likely to reveal yet another security breach, new cyber threats, or a recently discovered vulnerability in popular software. Previously, viruses could be attributed to single perpetrators, but current cyber security threats are led by highly experienced teams of cyber-criminals who are hell-bent on stealing company data.
Have you met the Hidden IT buyer? We’re not talking about the CIO or CTO that cloud resellers usually deal with. There are other employees out there who are buying their own software applications without even consulting the IT department. People like the VP of Sales, the Director of Finance or even the Human Resources Manager.
As the threat landscape continues to grow, regulatory requirements multiply, and CEOs and executive boards become more aware of the business impact of security incidents, most organizations are feeling an urgency to strengthen their cybersecurity efforts. This increased awareness is especially visible in small and midsized businesses (SMBs) that have traditionally underestimated the impact of cybersecurity threats to their organizations. Even so, SMBs are still failing to fully recognize and appreciate the risks, threats and vulnerabilities that are targeting their organizations.
Agile isn’t just a watchword for software development. It has also found its way into the world of cybercrime. In 2018, we saw numerous instances of agility and innovation as bad actors evolved their approaches, combined attack vectors, and incorporated more artificial intelligence to wreak havoc. While traditional attack approaches are still going strong, new threats emerge every day, and new vectors are being tried and tested.
You can’t read three sentences about the channel nowadays without encountering “fast-changing,” “rapid evolution” or some other such term referring to the whirlwind pace of change happening in the sector. As oft-used as these phrases are, they aren’t over-used. The indirect IT sales channel is, in fact, growing, changing and evolving at a rapid clip, and there’s no point in sight when it might slow down.
Taylor Business Group is an executive coaching and peer group firm that focuses on IT Solution Providers and Copier Dealers. Founded in 2001, Taylor has brought efficiencies and higher profits to IT Solution Providers through a focused effort in delivering best practices to the Service Provider and Copier Dealer's service, sales and administrative functions.
| RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry. |
BlueStar is the leading global distributor of solutions-based Digital Identification, Mobility, Point-of-Sale, RFID, Digital Signage, Network Infrastructure, and Security technology. BlueStar works exclusively with value-added resellers, providing them with complete solutions, business development and marketing support. The company brings unequaled expertise to the market, offers award-winning technical support and is an authorized service center for a growing number of manufacturers. BlueStar is the exclusive distributor for the In-a-Box Solutions Series, delivering hardware, software and critical accessories in one bundle with technology solutions across all verticals.
The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.
Webroot delivers intelligent cybersecurity for endpoint, mobile and web to channel partners, consumers, businesses, and enterprises worldwide. Powered by its BrightCloud® collective threat intelligence network, Webroot protects the internet of everything. Our cloud-based threat detection, high performance, lightweight agents, and single, web-based point of control have changed the way businesses think about protecting mobile devices, PCs and servers. Named a ‘Visionary’ in Gartner’s Magic Quadrant for Endpoint Protection Platforms, Webroot’s smarter approach to security is why companies including Cisco, F5 Networks, GateProtect, HP, Microsoft, Palo Alto Networks, Proofpoint, RSA and others choose our solutions for advanced threat protection for their security products and services.
Shif4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the "as a service" model, Shif4 Payments offers an unprecedented "free" POS program that allows the company's sales partners to offer a full-featured POS system with no up-front costs.
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Every year, Forrester surveys thousands of security decision makers and information workers around the world. This report examines endpoint security spending and adoption patterns to help security leaders benchmark their 2019 plans against those of their peers. it also highlights the most important trends that will affect the endpoint security industry in 2019 and beyond.
The Channel Futures MSP 501 is the most comprehensive, independent Managed Services Provider (MSP) survey conducted annually. Only the top 501 applicants make the list, based off the data gathered through submitting survey questions and certified accounting information through a financial professional or QuickBooks. MSPs from around the globe are motivated to respond to the survey for their chance to be on the MSP 501 list as it is seen as the best mechanism to benchmark their organizational progress against other leading providers with real numbers.
The mantra at Sennheiser is audio solutions such as headsets and speakerphones should never be treated like a simple add-on to the network. Savvy VARs and MSPs can increase revenue and solidify their place as trusted IT advisors if they teach their customers to leverage premium audio to help control their modern office environments and increase productivity.
CompTIA's Smart Cities Advisory Council has identified these 4 critical skills needed for successfully implementing smart cities solutions. Check out this inforgraphic to discover these critical skills along with other hard skills, soft skills, and management skills.
Technology Buyer's Journey, Developed by the Channel Advisory Board and the Business Applications Industry Advisory Council. This graphic shows the journey of a technology buyer including the key elements that a buyer (end user company) experiences when making a technology purchasing decision.
There are plenty of reasons for solution providers to get excited about blockchain, but there’s also a lot to do before most can develop successful practices, according to members of CompTIA’s Blockchain Advisory Council. Blockchain, most notably associated with cryptocurrencies such as Bitcoin, uses an open, distributed ledger of data that permanently records transactions through cryptography, timestamps and transactional data—all meant to prevent alteration of the data. But that’s just scratching the surface, according to Jim Gitney, CEO of Group50, an Upland, Calif.-based solution provider and co-chair of CompTIA’s Blockchain Advisory Council.
ACHIEVE CASH HANDLING EXCELLENCE
The SMARTtill® Solution is a new revolution in cash management, enabling retailers to reduce cash losses, reduce the cost of cash handling, and improve in-store productivity.
Owner/Executive Coaching is a one-on-one engagement with the principal(s) of the business. These typically are focused on one or two areas of the business where the principal does not have experience or is struggling with implementing a solution. Executive Coaching is also used to help accelerate the company’s growth and ensure your growth objectives are met.
A MOBILE SOLUTION FOR GREATER FEXIBILITY
APG’s Stratis™ tablet holder is designed for retailers who want the look and feel of an integrated POS terminal while maintaining the flexibility of Thinbility POS. Designed to present the tablet to both the clerk and the customer with a smooth rail system, the adjustable clamping system allows for a variety of tablet sizes to be used. A hidden button releases the tablet converting it from a thin POS station to a mobile solution in seconds.
APG's Flip-Top Cash Drawer significantly reduces twisting and bending to access the drawer. it saves space, decreases transaction times and improves service, as the cashier need not turn away from the customer.
