GUEST CONTRIBUTORS

• The Changing Customer Footprint

  One of the consequences of the COVID-19 lockdown was the sudden shift away from traditional modes of financial services, notably the branch, to internet-based services. Whether the end user is a trader, an analyst, an actuary, a business owner, or a consumer, they will have been affected by these changes. These changes are likely to become more ingrained over time.

• 3 Ways COVID-19 Is Changing FSI Working Practices

  Since the emergence of novel coronavirus, or Covid-19, many businesses have had to adjust their business strategies and processes, shifting the focus away from central offices to home services for both customers and employees. This reduces to a minimum the chances of exposure to the virus but puts pressure on IT departments to keep work and working safe.

• Unexpected Side Effects: How COVID-19 Affected Our Click Habits

  Phishing has been around for ages and continues to be one of the most common threats that businesses and home users face today. But it’s not like we haven’t all been hearing about the dangers of phishing for years. So why do people still click?

• Cyber Resilience For Business Continuity

  “Ten years ago, you didn’t see state actors attacking [small businesses]. But it’s happening now,” warns George Anderson, product marketing director at Carbonite + Webroot, OpenText companies.

• The Role Of Hybrid IT In FSI Customer-Centricity

  Challenger banks have shown what’s possible in the Financial Services sector – new ways of banking, trading as well as modelling and managing risk. As financial services brands consider the next five years, hybrid IT offers the greatest flexibility for developing next generation products and services.

FEATURED SUPPLIERS

• APG Cash Drawer, LLC

  For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

• The ASCII Group

  The ASCII Group is a vibrant community of independent MSPs, VARS and solution providers in North America. The organization offers members leveraged purchasing programs, education and training, knowledge sharing among peers, discounts on business services, and more. Founded in 1984 by Alan Weinberger, ASCII is the oldest and largest group of independent IT solution providers, integrators and VARS in the world.

• Shift4 Payments

  Shift4 Payments is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Shift4 Payments offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

• RSPA

  RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.

   

• Carbonite

  Carbonite is a leading, single-source provider for comprehensive data protection for all the different types of data and systems in today’s IT environments. Carbonite’s complete Data Protection Platform includes advanced solutions for ensuring the integrity, survivability and accessibility of data for businesses of all sizes and in any industry. 

• CompTIA

  CompTIA is the voice of the world's information technology (IT) industry.