We dedicate a good amount of editorial to encouraging VARs to innovate, to add to their line cards, and to transition their business models. We should spend more time reminding VARs the importance of keeping existing customers happy by ensuring your customer support operation is up to par.
Hurricane Sandy. Lightning storms. Flooding. These are the punches that Mother Nature has dealt restaurant managers at the Jersey shore in recent years. Also a challenge for these managers is running a business during the busy summer months. Everything, especially the point of sale system, has to be up and running at top performance during these peak times.
uBreakiFix fixes electronic devices and opened their first brick and mortar location in Orlando, Florida in the summer of 2009. Six years later, uBreakiFix has repaired over 3 million devices, served more than 2.5 million loyal customers, and opened 300+ stores across the United States, Canada and the Caribbean. uBreakiFix has come a long way, but the one thing that will never change is their commitment to providing the best customer service in the tech repair industry.
An agile software development company won the business of a customer expanding to multiple locations thanks to its fixed pricing, payment option flexibility, and improved ease of use for customers
Hellfest is a metal festival held annually in Clisson, France, and one of the biggest of its kind. This year (2017), with the number of attendees reaching more than 180,000, innovative logistical solutions were essential for ensuring that the festivities ran smoothly for both guests and performers. The French company PayinTech offered the organizers of Hellfest its payment systems software solution for convenient payment service. However, PayinTech found that most consumer-grade tablets either had insufficient capabilities to run their software or an inconveniently located NFC reader. The company needed more advanced equipment suited for high-volume commercial environments in order to facilitate cashless payments at the festival.
Selling business technology for many years allows you to develop deep expertise of your products. But, breaking into your customer’s world requires deep expertise of their operations and their needs. Discover how to change your approach with customers to uncover the needs that your products can solve.
Discover how to maximize your sales in the evolving business technology industry. If you are a reseller of payments and POS systems, cloud technology and business solutions, learn which selling strategy you must stop using today, and the strategy to focus on instead to continue to grow your sales as the industry changes.
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Point of sale (POS) is the place where retail transactions are completed; where payment is exchanged for goods or services. POS is used in many retail industries and many require unique customizations to the hardware and software in order to accommodate their transactions. POS features include scanners, manual and electronic cash drawers, scales, EFTPOS terminals, handheld scanners, touch screens, and many other options. Modern POS systems often act as more than just a system to process transactions by providing inventory management, warehousing, CRM, financials, and more.
In addition to standard on-premise POS systems, modern POS software can be delivered from the cloud in the software as a service (SaaS) model. Cloud-based POS systems can be compatible with traditional POS hardware in addition to mobile devices such as iPads, iPhones, Android devices, and more. Cloud-based POS offers the ability to access data from anywhere there is an internet connection and normally offers faster setup due to it being run remotely.
Payment processing is done by payment processors which are often third party companies hired by a merchant to handle credit card transactions. Payment processors are broken down into two types: front-end and back-end. The front-end processors perform card associations, authorizations, and settlement services while back-end processors accept settlements from front-end processes and move money from issuing banks to merchant banks.
Modern payment processing is usually provided in the software as a service (SaaS) model, giving merchants a single simple electronic portal that allows them to process payments in various forms including recurring payments, web payments, checks, and more all in the same place.