Managed Services

FEATURED ARTICLES

  • 9 Proactive Security Best Practices For MSPs
    9 Proactive Security Best Practices For MSPs

    For MSPs, the traditional approach to cybersecurity focuses on defense and prevention, but as cybercriminals get bolder and more sophisticated, that’s no longer enough. What’s needed is a proactive security posture that MSPs can enforce with their clients using these nine best practices.

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MSP WHITE PAPERS & CASE STUDIES

  • The MSP’s Technical Guide To Providing Backup-as-a-Service
    The MSP’s Technical Guide To Providing Backup-as-a-Service

    Every MSP should be looking for additional services that are easy to setup, simple to manage, achieve predictable results, and generate consistent revenue. Backup-as-a-Service is one of the logical “next steps” for every MSP that is already responsible for the care of their customer’s most critical systems. Some simply haven’t made the jump yet (e.g. the customer is still managing their own backups), while others just haven’t moved their management of backups to a recurring service model.

  • A Complete Guide For Backup And Disaster Recovery On Amazon Web Services
    A Complete Guide For Backup And Disaster Recovery On Amazon Web Services

    Amazon Web Services (AWS) cloud computing resources, networking facilities, and multi-user applications reduce the amount of financial and business resources spent maintaining your business IT infrastructure. Off-site cloud storage further protects your data against disaster. This whitepaper reviews best practices for backup and disaster recovery on the AWS Cloud.

  • Grayson Data Chooses Cloud BDR Solutions For Control And Price
    Grayson Data Chooses Cloud BDR Solutions For Control And Price

    Founded in 2016, Grayson Data Services is a Louisiana-based MSP that delivers a range of managed IT solutions, from application development and security analysis to cloud backup and disaster recovery. The company serves about 25 customers in a diverse set of industries and utilizes over 5 terabytes for backup storage.

  • MSP Chooses Cloud BDR For Data Backup Security And Management
    MSP Chooses Cloud BDR For Data Backup Security And Management

    Los Angeles-based Ariento provides fully managed IT services and cybersecurity solutions to more than a thousand small businesses spread across the United States. The company allows small business owners to focus on running their businesses, while Ariento handles all of their IT needs

  • Archiving To The Cloud: Cold Storage
    Archiving To The Cloud: Cold Storage

    Through the digital transformation of businesses – moving from bricks and mortal, 9-to-5 businesses to ones that are available anytime, anywhere – has required a shift in the way organizations protect their data. Traditional backup storage models of on-premises tape and disk have given way to both cloud and hybrid-cloud backup storage, providing greater availability and accessibility of secure, protected data.

  • 7 Ways To Make The Best Sales Pitch For Microsoft Azure
    7 Ways To Make The Best Sales Pitch For Microsoft Azure

    Many resellers have a tough time deciding which provider has the best cloud platform to meet their client’s needs. We have looked at AWS, Google and Azure and we think Azure comes out the winner. Find out why you should recommend Microsoft Azure to your clients and how you can initiate the conversation.

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MSP PRODUCTS

  • N-central® All-In-One Managed Services Platform
    N-central® All-In-One Managed Services Platform

    We’ve provided all of the tools and support that MSPs need to efficiently manage customers’ environments and provide fast support without interrupting end users.

  • Kaseya Endpoint Security Module
    Kaseya Endpoint Security Module Kaseya Endpoint Security (KES), a powerful and proven add-on to the Kaseya IT Framework, provides an essential security protection component. By incorporating reactive antivirus and spyware detection with the latest proactive technologies, IT Professionals are able to include effective protection against malicious programs ensuring not only anti-virus protection but protection from unknown threats.
  • Webroot SecureAnywhere™ Business Endpoint Protection
    Webroot SecureAnywhere™ Business Endpoint Protection

    Smarter malware prevention that solves the performance, dwell time visibility and management issues of your endpoint security.

  • VIPRE® Endpoint Security – Cloud Edition
    VIPRE® Endpoint Security – Cloud Edition

    Highest rated protection and value – Simple and Efficient.

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ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.