Managed Services

FEATURED ARTICLES

  • The Increase In Cloud Platform Cyberattacks Could Be Good News For VARs
    The Increase In Cloud Platform Cyberattacks Could Be Good News For VARs

    As more companies shift their IT infrastructure, data, and applications to the cloud, the need for reliable cloud security has become more acute. Fact is, the cloud has increasingly become a target for cyberattacks, as criminals follow the data from on-premises servers to cloud platforms.

More Articles

MSP WHITE PAPERS & CASE STUDIES

  • Securing Users And Devices Across All Stages Of A Malware Attack
    Securing Users And Devices Across All Stages Of A Malware Attack

    Educating users is an undeniably effective way to protect them from phishing and other malware, but it takes much more than that to stop attacks. There are many risks to networks that user education can’t reduce—from malicious sites mistakenly categorized as benign to watering-hole attacks that infect trusted sites. To combat these challenges, businesses need well-designed antimalware that protects across a variety of attack vectors and infection stages. That’s where multi-vector protection comes in.

  • Diversify Your Business With Managed Cloud Backup
    Diversify Your Business With Managed Cloud Backup

    As cloud storage becomes more affordable, organizations of all sizes are exploring new ways to meet their increased storage demands and streamline operations. This steady decline in cost and improvements in security have made cloud storage a viable alternative to traditional on-premises storage options.

  • The MSP’s Technical Guide To Providing Backup-as-a-Service
    The MSP’s Technical Guide To Providing Backup-as-a-Service

    Every MSP should be looking for additional services that are easy to setup, simple to manage, achieve predictable results, and generate consistent revenue. Backup-as-a-Service is one of the logical “next steps” for every MSP that is already responsible for the care of their customer’s most critical systems. Some simply haven’t made the jump yet (e.g. the customer is still managing their own backups), while others just haven’t moved their management of backups to a recurring service model.

  • A Complete Guide For Backup And Disaster Recovery On Amazon Web Services
    A Complete Guide For Backup And Disaster Recovery On Amazon Web Services

    Amazon Web Services (AWS) cloud computing resources, networking facilities, and multi-user applications reduce the amount of financial and business resources spent maintaining your business IT infrastructure. Off-site cloud storage further protects your data against disaster. This whitepaper reviews best practices for backup and disaster recovery on the AWS Cloud.

  • Grayson Data Chooses Cloud BDR Solutions For Control And Price
    Grayson Data Chooses Cloud BDR Solutions For Control And Price

    Founded in 2016, Grayson Data Services is a Louisiana-based MSP that delivers a range of managed IT solutions, from application development and security analysis to cloud backup and disaster recovery. The company serves about 25 customers in a diverse set of industries and utilizes over 5 terabytes for backup storage.

  • MSP Chooses Cloud BDR For Data Backup Security And Management
    MSP Chooses Cloud BDR For Data Backup Security And Management

    Los Angeles-based Ariento provides fully managed IT services and cybersecurity solutions to more than a thousand small businesses spread across the United States. The company allows small business owners to focus on running their businesses, while Ariento handles all of their IT needs

More White Papers & Case Studies

MSP PRODUCTS

  • Patch Manager - Built With Technicians In Mind
    Patch Manager - Built With Technicians In Mind

    One of the essential services you deliver to your customers is patch management. From fixing security vulnerabilities to improving performance – keeping your customer’s systems current and secure can be time-consuming and costly.

  • Kaseya Comprehensive Reports
    Kaseya Comprehensive Reports IT Professionals need quick and easy access to the details of their networks. The ability to accumulate, track and analyze data over time is invaluable for tactical and strategic planning.
  • StorageCraft ShadowProtect Small Business Server
    StorageCraft ShadowProtect Small Business Server Fast and Reliable Disaster Recovery, Data Protection and System Migration for Windows Servers. Maximize Business Continuity and Minimize Your Recovery Time Objective with ShadowProtect® Server™ and ShadowProtect® Small Business Server™.
  • Kaseya Professional Edition Solution
    Kaseya Professional Edition Solution The Kaseya Professional Edition is the ultimate application for managing the entire computing infrastructure. With maximum scalability and flexibility, IT Professionals have the power to automate key tasks to increase the productivity of their staff and the organization as a whole. From Software Inventory to Remote Desktop Management, Kaseya has the features and functions to automate day to day IT tasks.
More Products

ABOUT MANAGED SERVICES

Managed services are outsourced services for which the management and responsibilities are handled by a service provider. Some common managed services include professional services automation (PSA), remote monitoring and management, mobile device management, business applications, postage, transportation, database management, information services, communication services, and many more. Nearly any piece of software or business application available today can be offered as software as a service (SaaS).

A managed service provider (MSP) is an individual or organization that handles the management and upkeep of a provided service and is responsible for delivering and maintaining the service. Managed services often operate on a near-fixed or flat monthly payment model, sometimes with an initial up-front cost for setup which creates a consistent revenue stream for managed service providers. MSPs may often use a Vendor Management System (VMS) to provide both parties with detailed analytics and data about the services being provided. In addition to the VMS, the deployment and control of customers' managed services is often done with specialized software known as Remote Monitoring and Management (RMM) software. The MSP business model has become more common due its success and the consistent revenue stream that it provides. Some value-added resellers (VAR) also offer products and services with a similar recurring-payment model.

Many government agencies use managed services and many fortune 500 companies take advantage of them as well. Managed services can replace the traditional off-the-shelf resale method, but switching poses many challenges including a more complex billing process and a new sales process which is more service based.