Managed Services Magazine

  1. Product Comparison: Backup And Recovery Software 3/1/2017

    We compare the certifications, pricing structures, and support of 10 business continuity solutions.

  2. BDR: An MSP's Greatest CryptoLocker Defense 2/1/2017

    After an MSP’s food distributor client was infected with ransomware, a fast data recovery from an appliance-based BDR (backup and disaster recovery) solution saved the day.

  3. Product Comparison: Endpoint Security 2/1/2017

    We compare five endpoint security solutions to see what steps each is taking to stay ahead of malware.

  4. Grow Your Managed Services Revenue Without Losing Your Personal Touch 2/1/2017

    A security-first focus and the decision to maintain a personal relationship with each customer are leading to revenue growth for this MSP in 2017.

  5. Reader Spotlight: Douglas Gamache, Chief Information Officer / Partner, Impact Networking 1/5/2017

    Our One Source business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of software and equipment with a strategic plan that focuses on a long-term partnership. Our Account Managers offer support to C-Level stakeholders to assess the role of information workflow in the enterprise.

  6. Best Channel Vendors 2017 1/3/2017

    Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.

  7. You're A Recurring Revenue Believer… Now What? 1/1/2017

    Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success.

  8. Create An IT Security Differentiator 1/1/2017

    This network security expert earned a multiyear IT consulting project with a medical company by helping the client self-discover its security vulnerabilities.

  9. Reader Spotlight: Roger Michelson, VP, COO, And Co-owner, BNMC 12/5/2016

    BNMC has provided professional IT Solutions for businesses since 1988. For companies with no IT staff, we offer full managed services and cloud services, complete outsourced IT. For companies with an existing IT department, we offer Enterprise IT Support as well as project and consulting services.

  10. Reader Spotlight: Dave DelVecchio, President, Innovative Business Systems 12/5/2016

    We can be your IT department, or your IT department's best resource. Innovative has earned our excellent reputation of providing consultative IT project and support services to small and mid-size organizations where our value measured by three definable outcomes for our clients: increasing revenue, decreasing costs, or improving efficiencies.