Managed Services Magazine

  1. RMM Trends And Tips For Your 2017 As-A-Service Transition

    Remote monitoring and management (RMM) plays a key role in an IT solutions provider’s evolution to managed services and must be considered strategically.

  2. Reader Spotlight: Douglas Gamache, Chief Information Officer / Partner, Impact Networking

    Our One Source business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of software and equipment with a strategic plan that focuses on a long-term partnership. Our Account Managers offer support to C-Level stakeholders to assess the role of information workflow in the enterprise.

  3. Best Channel Vendors 2017

    Our Best Channel Vendors survey, conducted with statisticians from Penn State, takes a look at the best vendors in Business Continuity/BDR, Data Collection/Mobility, Labeling, ECM Hardware & Software, General Computing, Networking & Security, POS Hardware & Software, Payment Processing, Managed Services, Video Surveillance/Access Control, and VoIP as voted by your peers.

  4. Create An IT Security Differentiator

    This network security expert earned a multiyear IT consulting project with a medical company by helping the client self-discover its security vulnerabilities.

  5. You’re A Recurring Revenue Believer… Now What?

    Four MSPs (managed services providers) share marketing and customer retention tips that have made the biggest impacts on their companies’ success.

  6. A Warning To MSPs: On-Premises Computing Is Going Away

    This top-10 IT consulting and services provider believes MSPs can’t afford to put off selling cloud services any longer.

  7. Reader Spotlight: Roger Michelson, VP, COO, And Co-owner, BNMC

    BNMC has provided professional IT Solutions for businesses since 1988. For companies with no IT staff, we offer full managed services and cloud services, complete outsourced IT. For companies with an existing IT department, we offer Enterprise IT Support as well as project and consulting services.

  8. Reader Spotlight: Dave DelVecchio, President, Innovative Business Systems

    We can be your IT department, or your IT department's best resource. Innovative has earned our excellent reputation of providing consultative IT project and support services to small and mid-size organizations where our value measured by three definable outcomes for our clients: increasing revenue, decreasing costs, or improving efficiencies.

  9. Predictions: The Biggest Security Threats Of 2017

    Four experts weigh in on the most significant security trends anticipated for next year and share advice on how IT solutions providers can best protect their customers.

  10. Troubleshoot Ailing Networks Faster

    An MSP’s ability to quickly and accurately diagnose and resolve a medical device manufacturer’s network problems led to a managed services contract win and a 20 TB backup and disaster recovery (BDR) upsell.