Bernadette Wilson

Shane Swanson, ARRC Technology COO and CharTec operations trainer, answered Business Solutions’ questions about what steps are necessary for MSPs (managed services providers) to expand their businesses by maximizing solutions, automation, and processes.  Continue Reading..

Gift cards are an important sales and relationship-building tool, especially for small retailers. In this exclusive interview with John Nail, senior product manager for stored value solutions at Mercury Payment Systems, discusses some of the benefits of a gift card program and its potential ROI.  Continue Reading..

In this exclusive interview, Tamara Worden, senior director of card brand compliance for Sterling Payment Technologies discusses Payment Card Industry (PCI) Security Standards compliance, why it is an essential component in safely installing and maintaining the security of a merchant’s card data environment, and how working to ensure your clients’ compliance can differentiate you among your competitors.  Continue Reading..

Looking back at 2015, there were a lot of changes — and challenges — in the IT channel. Consider the advice from these leaders at IT channel companies who offer advice on how to approach 2016, keeping in mind lessons learned last year in areas including channel consolidation, cybersecurity, and storage and data.  Continue Reading..

VISA updated its policy issued in October requiring Payment Card Industry (PCI) Qualified Integrators and Reseller (QIR) certification to give acquirers, merchants, and VARs more time to comply. Level 4 merchants still need to use PCI QIRs, but resellers now have until January 31, 2017, to become certified.  Continue Reading..

In this interview, Bill Lodes, First American Payment System’s senior vice president of business development and strategy, provides ISVs with information to help them focus on important payment trends and to meet challenges that continue with EMV adoption and PCI compliance. He also shares top opportunities for ISVs to grow their businesses.   Continue Reading..

Your merchant clients that rely on you as a trusted advisor are turning to you for advice as they upgrade their payment terminals to accept EMV chip cards. One question is which additional features and functionalities could help future-proof their new solutions and protect their investments — and one of the options bound to be a part of that conversation is whether it’s necessary to include near field communication (NFC) technology....  Continue Reading..

Regardless of technology or vertical, there was a common theme in predictions for 2016: data.  Your clients are faced with collecting, managing, analyzing, interpreting, protecting — and even figuring out ownership — of vast amounts of data, and they are going to turn to you for help.  Continue Reading..