Bernadette Wilson
ARTICLES BY BERNADETTE WILSON
MSP Moves Medical Billing Company From 26 Servers To Cloud, Virtualization
A managed services provider (MSP) works with a medical billing company to upgrade from servers to a private cloud and virtualization.
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Euclid Analytics: Black Friday May Never Be The Same
The Black Friday Retail Benchmarks report from Euclid Analytics asserts Black Friday 2015 was a turning point in the struggle between online and brick-and-mortar stores: they’re starting to “co-exist nicely.”
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Walmart Announces Its Mobile Payment Solution
Walmart Pay works with almost any smartphone and payment type including major credit cards, debit cards, prepaid cards, and gift cards. Walmart is the first retailer to offer its own mobile payment capability that works with any iOS or Android device and any payment type.
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Visa: VARs, Integrators Must Be QIR Certified
Understand recent changes to PCI QIR requirements, what to expect from the course and exam, and how the Retail Solutions Providers Association can help.
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Features And Options Can Help You Sell Mobile Printers
Merchants’ awareness of how mobile printing can contribute to an enhanced customer experience is increasing. Barbara Bruning, senior major account manager with Brother Mobile Solutions, says it’s time for retail IT VARs to look ahead to 2016 and 2017 when more merchants will follow early adopters of true mobile receipt and label printing, and to offer solutions with features they need now and options to add capabilities as their...
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Per Device, Per User, User-Centric: How Successful MSPs Price Their Offerings
Is it best to price your managed services offerings per device, per user — or using a different model? At Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, members of the managed services provider (MSP) panel Greg Zolkos, CEO of Atlas Professional Services, Jason Etheridge, president and CEO of Logic Speak, and Tom Clancy, co-founder of Valiant Technology, told which pricing models their companies use and why.
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Arrayworks Launches Low-Code Business Management Platform
Business management solutions company Arrayworks held its public unveiling today. Combining customer relationship management (CRM), business process management (BPM) and project management features, the platform provides solutions tailored to each organization’s brand and culture — without requiring a custom application. It can be deployed on premises or in the cloud with no limits on bandwidth and accessed from any device.
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Channel Transitions: The Makings Of A Great MSP Product
To successfully design managed services offerings, your products should reflect what makes you unique as a managed services provider (MSP) — your technical expertise, the capabilities you have that your competitors don’t, and vertical specializations. David Wilkeson, CEO of MSP Advisor, stressed the importance of differentiating your MSP during his keynote “Successful MSP Product Design” at Channel Transitions VAR/MSP...
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Podcast: Insights On The Managed Services Business Model
To open the Channel Transitions VAR/MSP Executive Conference, powered by Business Solutions, on November 5 at the DoubleTree Orlando Airport, Jim Roddy, president of Business Solutions, asked editor in chief Mike Monocello to share his insights on the managed services business model. Monocello, who has more than 12 years of channel experience, discussed trends, common mistakes he sees managed services providers (MSPs) make, and benefits of the...
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Why Football Can Remind Solutions Providers There Are IoT Opportunities Out There
The Internet of Things (IoT) is offering opportunities for managed services providers (MSPs), VARs, and integrators to provide solutions and services. If you need to be convinced, see the real-time player stats that appear at the bottom of your screen during an NFL game.
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