SMB MAGAZINE ARTICLES

• The Smart Way To Sell Cloud-Based Services

  An MSP replaces a biomedical device company’s on-premises legacy server with Microsoft Office 365 and finds multiple upsell opportunities along the way.

• The Ideal Solutions Provider Exemplified

  This MSP’s commitment to following smart business practices sets it apart from competitors and has led to nearly 10 years of year-over-year double-digit growth.

• Don’t Let Ransomware Hold You Hostage

  The combination of processes, endpoint security, and backup and recovery solutions secures this MSP’s customers from ransomware.

• Product Comparison: Backup And Recovery Software
• Create An IT Security Differentiator
• Provide A Secure Cloud Service For Healthcare Customers

PREMIUM SMB CONTENT

• TSP Sales Growth Starts With Ownership

  Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

• Looking To Sell Your MSP Practice - Better Consider These Issues Now

  The managed services market got its start as early as the 1990s as the recurring revenue business model sparked a new era of change in the technology industry. As managed service providers (MSPs) emerged, the market for their offerings grew, and it is expected to reach $193 billion by 2019, at a Compound Annual Growth Rate (CAGR) of 12.5%, according to Markets and Markets.

• Read This Before Declaring War On Your Service Provider

  Have you ever been frustrated with your service provider or wondered why they aren't making your life any easier? As a service provider, there are things I would like every IT team to know so we can work better together.

• What IT Departments Should Know For 2017

  Advances in technology have armed companies with more resources and power than ever before. Technology offers companies the ability to connect with customers and prospects whenever and wherever they want.

• 3 Ways Data Improves Customer Satisfaction

  As most MSPs can attest to, building and maintaining a successful business means establishing your expertise and authority as a business partner. Doing that involves constantly showing the customer the value of the services you provide, communicating with them on a regular basis about the health of their IT assets, and not being afraid to have difficult conversations when they are warranted.