The Business Solutions Network

I have to admit that after attending Epson’s inaugural ISV conference in San Diego last year, I was skeptical the company was going to be able to meet its projected deadlines — especially launching an ISV partner portal by the end of 2015 with 10 hand-selected ISVs. Sure enough, however, their OmniLink Merchant Services (OMS) announcement at the National Retail Federation (NRF) convention in mid-January removed much of that skepticism. OMS is a suite of cloud-based software solutions for the retail and hospitality markets. Powered by hand-selected Epson ISV partners, OMS provides hospitality and retail VARs with a global network of cloud and mobile based tools, best practices, business data, and expertise.

Four MSP (managed services provider) experts offer insights on some of the best ways to overcome managed services objections, establish competitive pricing, and more.

This MSP’s persistence helped it beat out an incumbent IT company and win a cloud services deal and several upsell opportunities with a 60-user, multisite medical specialty office.

A CSP (cloud service provider) replaces a nonprofit customer’s legacy BDR (backup and disaster recovery) solution with a cloud-based solution, reducing management costs and creating upsell opportunities.

This IT solutions provider experienced its biggest revenue growth ever after finding a way to solve its customers’ workflow and BYOD (bring your own device)-related challenges.

After joining a peer group and ramping up its marketing, this MSP gained clarity into the best new growth opportunities.

If you still think of receipt printers as an afterthought to a POS (point of sale) project, there is a good chance you are missing out on a myriad of untapped services.

This cloud services integrator landed an $80,000 cloud-based VoIP deal with monthly recurring revenue by presenting a viable alternative to premises-based VoIP.