This IT solutions provider experienced its biggest revenue growth ever after finding a way to solve its customers’ workflow and BYOD (bring your own device)-related challenges.
The fact that employees across nearly every major vertical market and business sector are bringing their devices to work (i.e., BYOD) is now old news. What’s interesting about this trend, though, is that not only have many employers stopped fighting the trend, they are now embracing it. Some are even requiring their employees to provide their own mobile devices. In fact, Gartner predicts that by next year half of employers will require employees to supply their own device for work purposes. Most IT solutions providers that sell rugged mobile computers and other purpose-built devices already know where this trend is leading to — chaos! While many business owners are only seeing the initial cost savings of buying fewer mobile devices, this decision can come back to bite them in a number of ways, including device breakage, security and privacy issues, business application compatibility challenges, and support concerns, just to name a few. Rather than rolling its eyes at this trend and telling prospects, “See, I told you so,” mobile solutions provider Heartland Computers is taking a smarter approach.