White Papers & Case Studies

  1. Choose How You Want To Pay: Flexibility In The Payment Process 1/9/2023

    As the payment method landscape continues to evolve, retailers should have a strategy that takes into account current preferences and – to the extent possible – anticipates future changes.

  2. Prioritizing Total Cost Of Ownership In Retail Technology Purchases 7/16/2021

    Even before the COVID-19 pandemic, the retail industry was transforming itself to adopt new technologies and accommodate evolving consumer preferences. Now, as retailers look beyond the pandemic, they need to invest in new technologies and services to stay competitive in the digital future. For point of sale (POS) solution providers, this opens profit-generating opportunities to sell technology solutions and deliver long-term services.

  3. Automated Cash Management Technology Becomes A Time Saver For Pennsylvania Hardware Store 12/4/2020

    Sometimes seeing is believing. Just ask the owners of Quincy Hardware in Waynesboro, PA, who were so impressed with a demonstration of APG Cash Drawer’s SMARTtill ® Intelligent Cash Drawer Solution that they simply had to have it. Never mind that the store had just deployed two brand-new cash drawers a year earlier.

  4. Choosing Between EMV And Cloud-Based Software? 11/23/2016

    Navotar, a car rental POS software provider, is cloud-based to promote convenience and flexibility for an industry always on the move. Navotar had pursued several different payment options and chose Cardknox as a gateway to support and integrate EMV payments with their software.

  5. University Of British Columbia: Using Cashless Vending To Enhance Service Across The Campus 10/22/2013

    For students, faculty, alumni, supporters, and administrators, there’s no doubt that higher education has evolved into an uber-competitive industry. Students must compete with other highly qualified individuals to secure coveted acceptances. And institutions, for their part, must vie with other schools around the world to attract world-class talent.

  6. 14 Tips For Speeding Up Your POS System 2/15/2013

    In the Feb. 2013 issue of Business Solutions magazine, we worked with Greg Nelson, VP and CTO of GENESIS POS to test all-in-one POS terminals. During his speed tests, Nelson found that some units had performance issues not based on the hardware, but the settings in the operating system and drivers. After spending some time making tweaks to the systems, Nelson found the units performed on par with the speediest in the roundup.

    Manufacturers involved in the testing and readers have contacted us to learn exactly what changes Nelson made to improve the performance of the systems. Following are his notes.

    Warning
    If you are an end-user (store or restaurant owner, employee, manager, etc.) or someone not technologically adept, you should consult with your technology provider before making any of these changes. Additionally, you should speak with your software provider to ensure you’re not changing things that will adversely affect their software.

  7. Using Mobile Point Of Sale Solutions To Enhance The Customer Experience 1/22/2013

    The process of checking out in a store hasn’t changed much since the 1950s: Shoppers choose the merchandise they want to purchase and then approach fixed counters and store associates to pay for the items.

  8. The State Of PCI And The VAR, ISV & Retailer Ecosystem 12/10/2012

    Point of sale technology has been evolving at a very rapid pace. At the same time, the payments space has seen an equal amount of change. In both cases, mobility is often at the center of the change and, in both cases, the changes mean that value added resellers (VARs) and independent software vendors (ISVs), who are installing and/or creating solutions for merchants, are forced to keep up.

  9. Put PCI Behind You, Continued 11/8/2011
    In the March 2011 issue of Business Solutions magazine, I had the chance to talk with Steve Van Zoeren, co-owner of Anthology Development, LLC, an independent software vendor (ISV) specializing in retail bookselling software. By Mike Monocello
  10. GoldTech/PayLINK Case Study 8/11/2011
    Based in Greenville, SC, GoldTech is a national software developer for quality retail point-of-sale (POS) and store management solutions. With more than 27 years of working with general retail and grocery clients, the company helps merchants streamline operations and grow their business through a mix of POS technology and consulting services.