White Papers & Case Studies

  1. Sunshine Daydream Offers Groovy Digital Receipt Solution To Customers 1/24/2017

    Sunshine Daydream Hippie Shop is a psychedelic shopping boutique, located in St. Louis, Missouri. Sunshine Daydream offers an array of merchandise from clothes, to home décor, to smoking accessories, and more. Already a user of Star Micronics TSP100 LAN printers, Sunshine Daydream has decided to implement Star’s AllReceipts™ digital receipt app in all four locations, allowing customers to store and manage their receipts digitally on their smart phones.

  2. Star-Salesforce Solution Helps Capture Data And Respond At Each Touchpoint On The Customer’s Journey 1/24/2017

    Operating under the brand names Blackbird Vineyards, Recuerdo Wines, Resolute Wines, and ÆRENA Galleries & Gardens, Bespoke Collection offers a curated selection of boutique wines, one-of-a-kind objet d’art, and unique lifestyle experiences.

  3. Gorge Greenery Grows Their Business With Star Micronics And Green Bits 1/24/2017

    Gorge Greenery, the only Clean Green Certified recreational marijuana dispensary in the Columbia Gorge, prides itself on providing the highest quality cannabis products from the best producers and growers in Oregon. Gorge Greenery was able to find a simple, yet reliable point of sale solution for their upcoming dispensary through Green Bits and Star Micronics.

  4. Choosing Between EMV And Cloud-Based Software? 11/23/2016

    Navotar, a car rental POS software provider, is cloud-based to promote convenience and flexibility for an industry always on the move. Navotar had pursued several different payment options and chose Cardknox as a gateway to support and integrate EMV payments with their software.

  5. TableSafe Supports EMV, NFC, iBeacon, And More With Next-Generation Payment Solution 10/31/2016

    As we know, in most restaurants today, once finished dining, customers receive the check and then the process begins of the wait staff going back and forth between the POS system, and table to handle the credit card transaction. Meanwhile, that same waiter or waitress is tasked with taking orders and refilling drinks from other patrons. Ultimately, the payment process can disrupt the dining experience of everyone involved.

  6. How Kitchen Display Systems Help Restaurants Serve Up Great Customer Experiences 10/17/2016

    Providing exceptional dining experiences is key to operating a competitive, profitable restaurant. A kitchen display system (KDS) can help enhance customer service by minimizing wait times, freeing staff members to spend more time with guests, and ensuring the order is right, every time.

  7. Payter Launches New Series Of Unattended Payment Solutions With Help From Creditcall 10/11/2016

    Payment innovator Payter has been in the mobile payments game before the majority of the industry. Indeed, the company was piloting NFC payment solutions back in 2006. Due to the majority of the banking and credit card industry lagging behind, Payter’s initial solutions were closed loop. Once the banks caught up and showed interest in mobile payments around 2011, Payter was eager and ready to leverage its capabilities and industry relationships to launch a new series of unattended payment solutions.

  8. Next Gen Pharmaceutical POS Systems Focus On The Customer 9/26/2016
    Now more than ever, businesses are discovering the importance of customer service as a revenue driver. Consumers have numerous options locally and at the touch of their fingers online. Especially in the pharmaceutical industry, it is essential to have a system in place that ensures customer retention and satisfaction. In today’s busy society, the key to customer satisfaction according to research is an effortless customer experience.
  9. Charity Aid Foundation Streamlines Donation Process With Payment Solution 9/20/2016

    As the world moves from cash to “cashless” digital transactions, every industry is affected, even those that wouldn’t immediately come to mind. Take for instance, charity organizations that rely on volunteers to raise money on the streets. With fewer people carrying cash, many charities that employee the use of donation buckets have found their contribution numbers dropping. It’s not that citizens care less about the charities involved, it’s that many people simply aren’t carrying cash these days.

  10. APG Partner Toast Cures Popular Food Truck’s POS Woes 9/12/2016

    Erik Metzdorf knows what it’s like to be a victim of your own success. When his food truck, Metzy’s Taqueria, rolled onto the streets of Newburyport, MA, in spring 2014, a line of customers wanting to buy tacos and burritos wrapped around the block. While it shouldn’t take more than a few minutes to fulfill an order, customers were forced to wait much longer.