White Papers & Case Studies

  1. Unified Commerce: A New Opportunity For Payments 8/31/2016

    The once sluggish area of payments has quickly become anything but in the past few years. In fact, payments have become one of the most dynamic aspects of retailing. Retailers have often incorporated payment changes only as necessary. However, with continuous changes in industry requirements, consumer expectations and consumer access to new payment methods, retailers have had to adjust to become more nimble and flexible.

  2. Selling Payment Processing: Making Smart Choices For Your VAR/ISV Business 8/12/2016

    One of the most profitable service opportunities channel companies can offer their retail/hospitality customers is payment processing. Not only are these services the perfect complement to point of sale (POS) hardware and software implementations, they allow VARs and ISVs to build closer relationships with their customers, and they open doors for a host of add-on sales and services. In this whitepaper, two Moneris subject matter experts offer guidance on the big decisions VARs and ISVs must consider before selling payment processing services.

  3. Avoiding And Overcoming EMV Pitfalls 6/6/2016

    As merchants are deploying EMV technology, consumers are receiving and beginning to use their EMV cards, and as with any new technology, there is a learning curve. This e-book presents some common hurdles you may encounter and offers tips for how you can help your staff and your customers overcome them.

  4. Why EMV Payment Integrations Aren’t Easy 5/23/2016

    Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

  5. Fully Stocked Show Displays Let Lord & Taylor Capture More Sales 5/3/2016

    Lord & Taylor faced an all-too-common retail problem: you can’t sell what you don’t show. In the fast-changing, high-turnover arena of fashion, hot items fly off the shelves – and unless the display floor is quickly and properly stocked, the next potential sales opportunity can fly away, too.

  6. Four Trends Shaping The Future Of Retail 5/3/2016

    Wireless networks are enhancing the shopper experience.

  7. POS Solutions Provider Reduces Costs And Improves Efficiency For Restaurant Clients 4/28/2016

    Casey Lozano spent years honing his POS expertise as a senior installer of Micros systems in Arizona working for a regional dealer. In 2014, Lozano embarked on his own, and was intent on starting a business focused on what he had been doing — installing POS systems. It was during a conversation with a Harbortouch representative that Lozano was presented with a more attractive, life-changing offer.

  8. EMV Solution Helps Win Market Share For VAR 3/31/2016

    Adoption of EMV within the United States has met many challenges. One of which is in the restaurant industry, where the pre-authorization and tip process conflicts with the way EMV chip cards are processed. However, OSS Data, a VAR servicing the Miami region has been moving its restaurant customers over to EMV with little problem.

  9. A Successful Fusion Of Flavor And POS Technology 2/18/2016

    In 2015, to assist in driving culinary excellence and 9021PHO’s multi- location growth, CEO, Co-Owner and serial entrepreneur, Alfred De Carolis, surrounded himself with a newly hired, but proven team in the kitchen with Asian Fusion Master Chef Kimmy Tang and Chef Kevin Hee as Executive Chef - formerly Executive Chef at Gordon Ramsay’s Steakhouse and a food judge for “Masterchef” on Fox.

  10. Embracing New POS technology Expands ISVs' Marketing Opportunities 2/17/2016

    As a new, lighter POS approach emerges, Point of Sale (POS) solutions no longer have to depend on PCs to operate. Depending on a system’s configuration, the new POS model can leverage thin clients such as tablets and handhelds, giving the cashier the freedom to transact business at the point of decision.