Business Advice

31. MSP Pricing Mistakes You Will Make 7/15/2016

    Even seasoned, 10-year veteran MSPs wrestle with how to price their services. Moreover, no matter how you roll your managed services, whether you either are offering only one plan or have broken your offerings into tiers, you will certainly hit some bumps along the way. By Joshua Liberman, President, Net Sciences, Inc., ASCII Group Member Since 2013

32. Channel Partners Chasing Profitability Due To Lack Of Product Support 7/14/2016

    Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice

33. 10 Ways To Create And Retain Engagement With Process Improvement 7/13/2016

    Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp

34. Guiding Principles For Taking Your Organization Into The Digital Age 7/13/2016

    For some businesses, making the transition into a fully digital company is part of their normal business strategy. Tech companies, for instance, have no choice but to keep up with the times, and that requires the digital transformation. Other companies that might not have tech ties, however, may find transitioning into a digital business to be a significant challenge. By Rick Delgado, contributing writer

35. The Best Management Advice I Ever Received 7/7/2016

    When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”

36. Strategies Bosses Use To Avoid Apologizing 7/6/2016

    Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.

37. Considering An Exit Strategy: A Business Legacy Conversation 7/1/2016

    We’ve been reviewing some of the information around business valuation and legacy. Part of that includes evaluating how you begin planning for your exit from the business. It will happen someday.

38. Coach's Corner: Great Expectations 6/29/2016

    Dear Coach: I struggle with some people on my team not living up to expectations. It’s as if they are not even listening. I’m really getting tired of this and ready to clear the decks and start over. Am I being too hasty?

39. Prepare For The 4 D's: A Business Legacy Conversation 6/27/2016

    Part of planning and preparation means being ready for the unexpected. There are four D’s that can drastically reduce the value of a company.  It is true for a sole owner, but obviously the likelihood increases with more people involved.

40. Preparing For The Unexpected 6/24/2016

    Dear? Is that a deer?  Legacy Planning – Preparing for the Unexpected.  What to do now?