Articles By Cheryl knight

  1. CompTIA Index Reveals Revenues On Target 9/12/2014

    According to the CompTIA IT Industry Business Confidence Index, revenues are reported as being on target or better for 72 percent of IT companies, with 15 percent ahead of their goals. CompTIA surveyed 293 companies for the study.

  2. Spiceworks Presents The “State of IT” Report 9/10/2014

    In its latest State of IT report, Spiceworks gives IT solutions providers data on spend and adoption of the latest tech trends. The company turned to its network of IT pros to compile stats and trends from 1,121 survey respondents the North America (NA) and Europe, Middle East, and Africa (EMEA) regions.

  3. Field Service IT News For VARs — September 9, 2014 9/9/2014

    This week in field service news looks at mergers and acquisitions that took place over the summer, as well as the fuel-saving benefits of idle-reduction technology and a prediction of fleet management system market growth.

  4. Top-Paying Certifications In IT 9/2/2014

    Global Knowledge released a special report, 15 Top-Paying Certifications for 2014. The report reveals the best-paying certifications for the IT field. The report is based on the 2014 IT Skills and Salary Survey conducted by Global Knowledge and Penton.

  5. IT Security Firm Identifies And Removes Malware At UPS Stores 9/2/2014

    Over the past year, many high-profile security breaches that put retail customer information at risk made national news. According to a July 2014 article published by Forbes, the number of distributed denial of service attacks (DDoS) over 20 Gbps in size doubled compared to this time in 2013. One of the latest company to suffer from an attack on its systems, with the subsequent loss of customer data, was the UPS Store, a subsidiary of the United Parcel Service (UPS).

  6. Field Service IT News For VARs — September 2, 2014 9/2/2014

    In this week’s news is the outlook on trucking trends and how security plays an important role in field productivity. Also, an article reports taking photos while in the field can build customer trust and loyalty, and article discusses how enhancements to the Android OS will benefit your field service IT clients. 

  7. Virtual Assistance Technology Trend Emerges 8/29/2014

    First there was Siri, now you have Cortana, both at your beck and call and ready to help you set up appointments and look up information online, all through your smartphones. With retailers racing to provide the best customer experience, the next generation of digital assistants has made its debut. 

  8. CEA Tells How To “Win At Wireless” 8/29/2014

    The Consumer Electronics Association (CEA) released a new wireless business training resource in August. Winning at Wireless Retail Guide includes sound wireless retail strategies, tips from the field, true life examples, and best practices.

  9. Field Service IT News For VARs — August 26, 2014 8/26/2014

    This week’s field service news includes an update on the Monthly Confidence Index for August — released from the Equipment Leasing & Finance Foundation; streaming videos uses for field service; and the influence of the Internet of Things on field work performance.

  10. New Smart Wallet Uses Biometric Voice Security, Encryption 8/26/2014

    Protecting identity in the digital age grows increasingly more difficult as cyber criminals develop new ways to steal personal information. A new device could provide a solution many individuals and organizations are looking for.