Articles By Cheryl knight

  1. Dennis Snow To Give Keynote at 2014 RSPA RetailNOW 7/31/2014

    At this year’s Retail Solutions Providers Association (RSPA) RetailNOW , August 3-6 in Orlando, FL, Dennis Snow will be the keynote speaker during the first day of events. Snow, president of Snow and Associates, consults with organizations around the world about their specific customer service goals. His speech will detail creating a world-class service organization, something he mastered during his 20 years working with the Walt Disney World Company.

  2. Pew Online Canvassing Reveals Potential Impacts To Internet Use 7/30/2014

    According to the 2014 Future of the Internet canvassing, Internet analysts and other respondents answered questions in a manner that suggests concerns that in the next decade, there could be changes that alter the way the Internet works.

  3. Gartner Says PC Sales Rally, Yet Still On The Decline 7/29/2014

    A study by Gartner details recovering sales of desktops and laptop PCs, even though PC sales are still down overall, as the sale of mobile device, such as tablets and smartphones, continues to rise.

  4. Data Security Viewed With New Perspective Due To The “Snowden Effect” 7/28/2014

    Based on disclosures made by former Central Intelligence Agency (CIA) systems administrator Edward Snowden, individuals and companies around the world now look at data encryption and protection in a new light, according to the 2014: The Year of Encryption study by Egress.

  5. Study Shows Difficulty Filling STEM Jobs 7/24/2014

    A new job study was released from Brookings that analyzed data supplied by Burning Glass. The report details a shortage of science, technology, engineering, and math (STEM) professional jobs and reveals that these STEM positions take longer to fill than openings in other fields.

  6. SMBs Spend $20K — Or More — Per Hour On Downtime 7/24/2014

    A new International Data Corporation (IDC) survey, sponsored by Acronis, has shed light on SMBs’ needs in the areas of protecting and restoring data, as well as reducing the cost of downtime in the workplace. Based on a worldwide survey of more than 400 SMBs, the study reveals a glaring need in several key business areas.

  7. The Demand For IT In Education Moves Beyond Hardware 7/18/2014

    Education technology hardware spending around the world is expected to reach $19 billion by 2018. News is even better for the “smart education and learning” market, with this area forecast to grow from $121.53 billion in 2014 to $344.94 billion in 2019.

  8. How M2M Applies To The Everyday Workforce 7/17/2014

    Machine-to-Machine (M2M) technology is enhancing field service — and the customer experience they want to create for their clients.  

  9. How You Can Help Protect Your SMB Retail Customers From Cyberattack 7/16/2014

    With the increasing amount of credit card breaches and the hacking of user information at businesses around the world, cybercriminals are becoming more sophisticated in their attacks. High-profile attached on large corporations seem to happen regularly. But attacks on SMBs happen just as often.

  10. Security Concerns Grow Over Ransomware 7/16/2014

    A survey by IT security company KnowBe4 shows concern over ransomware is growing. The study reveals 73 percent of IT professionals surveyed are “very or extremely concerned about it,” an increase from 48 percent responding in the same way in a study by IT security company Webroot in January of this year.