White Papers & Case Studies
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Omnipresent Cybersecurity Threat = Opportunity For The Channel
10/19/2017
Here's some new research by VIPRE Security that cuts to the quick of the managed security services opportunity. Serious gaps in the ability of organizations to defend against and respond to cyberattacks is causing most IT managers (66%) to live in fear that a cyberattack would cause their business to shut down temporarily (44%) or even permanently (22%). Read on for insight into how MSSPs can capitalize.
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How To Set Managed Services Pricing
10/11/2017
Whether you’re moving from on-demand support to managed services or starting a new company focused on managed services, one of the most important decisions you need to make is how to set your pricing. If you look at online forums you see people quoting everything from $5 to $250 per desktop, or $10 to $150 per user. Pricing is all over the map and so are the services offered.
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The Importance Of Data In A Managed Service Business
9/29/2017
In the super fast-paced world of technology, it can be hard to be in “the right place at the right time” to catch a trend and capitalize on it. Well, if you’re an IT service provider today, this is the right place and the right time! The hottest trend today is Big Data. And the people best placed to make use of that data are service providers who monitor and manage resources.
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Building Backup As A Service (BAAS): An MSP Guide To Implementation
9/29/2017
Everyone needs backup. But, it is a thankless job, one that adds no real competitive advantage - and when things go wrong there is nothing but blame. And things far too often do go wrong. Tape backup in particular is prone to error.
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Backup Is Broken & Needs A Revolution To Fix It
9/29/2017
There’s a vast need for efficient, affordable data backup that satisfies enterprises and small businesses alike. The current model isn’t cutting it. A catastrophic failure can put them out of business faster than you can imagine.
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5 Steps To Take Backup From Good 2 Great
9/18/2017
You’re good at backup. But what would make you great? Many resellers and MSPs haven’t quite mastered their backup line of business. The key is to determine how you can properly structure your service offerings, improve your efficiency, and provide service that keeps your customers happy—all at the same time.
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Work-Stations: Disaster Recovery's Untouched Opportunity
9/18/2017
Often, the mention of Disaster Recovery produces thoughts of monsoons and hurricanes, complete chaos, no power, etc. In reality, for many businesses a disaster is simply as an event that creates an inability for the business to function. Disasters come in many shapes and sizes – the natural disasters we all think about, but also chemical spills, building fires, broken water pipes, and, on a much smaller scale, a virus-infected server.
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Choosing An Online Backup Tool: Why Speed Should Be A Consideration
9/18/2017
Backup isn’t just about storing copies of your customers’ data; it’s really more about what happens when you need to restore it. You see, the more often you back up, the more up-to-date the data is when the time comes to restore it. Much of this is driven by the backup window, which is the time it takes to perform a backup without impacting system and network performance. Performance degradation is one reason backups are usually done during off- peak hours.
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The Cybersecurity Blueprint: A Four-Part Model For Providing Comprehensive Layered Security
8/31/2017
Cyberattacks have increased in both number and severity over the past few years. The press has focused primarily on ransomware attacks. It makes sense: some research has shown that ransomware will cost roughly $5 billion USD in 2017 alone. Organizations seem to be rising to the occasion, with cybersecurity budgets growing at a rapid clip. In fact, estimates show that cybersecurity budgets will total roughly $1 trillion USD during the period of time between 2017 and 2021. If you’re an IT service provider, this gives you a massive opportunity to generate more revenue. But where do you begin? What tools do you need? And how do you even assess what each client needs to stay protected?
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Becoming A Managed Security Services Provider: Why A Layered Approach To Security Is Essential
7/27/2017
Focusing your managed services business on cybersecurity creates several opportunities to increase margins; most significantly, by implementing layers of security at client sites, you can reduce costly security-related issues. Understanding that effective cyberdefense involves multiple layers of technology is crucial, as is the understanding that customer disruption is a revenue killer in the world of the managed services provider (MSP).