Case Study: Poway Unified School District Selects A Customer-Focused Managed Print Services Provider

CUSTOMER BACKGROUND
Poway Unified School District is recognized as one of the leading technology school districts in the nation, and the third largest school district in San Diego County. Poway USD operates 34 schools, employing more than 1,600 teachers and serving approximately 33,000 students, from the elementary level to a continuation high school. The teachers in the District are extremely creative in how they utilize technology to enhance the teaching and learning experiences, and improve students' overall motivation in the classroom. Poway USD utilizes more than 7,500 computers throughout its schools.

THE CHALLENGE
Poway USD required color and monochrome printing for both high-quality-output in the classroom and back-office use. As one of the nation's most technologically-advanced school districts, they continually strive to enhance school communications and enrich the educational processes. Poway USD was interested in ensuring budget equity across all schools for maximum efficiency, and sought a vendor partner that was equally committed to technology and education-specific solutions; one that could fulfill all of the School District's unique needs. In addition to the solutions, Poway USD was searching for a vendor that would act as a true partner, from engagement to day-to-day account management, and the highest level of after-sale service and support.