ISV/Software Developer Guest Commentary
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EMV And Fraud: Where We Are Now And Where We May Be Going
11/3/2015
What has changed since the October 1 EMV liability shift? For most consumers and merchants, the short answer is, not much. With the exception of some merchants now having liability for fraud involving certain card-present, chip card transactions, the changes promised with regard to EMV will take some time to be fully realized.
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VARs: Are You Ready To Take Up The Mobile POS Security Challenge?
11/2/2015
Cyber Awareness month just came to a close and it raised awareness about the need to secure one of the most challenging environments — mobile point of-sale (mPOS) systems.
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EMV October 1 Is Past: Now What?
10/28/2015
We are now a couple of weeks past the October 1 EMV liability shift, and VARs and ISVs are starting to realize that there is action they have to take. The community is continuing to hear about EMV from the media, and increasingly from payment providers. EMV technology is here to stay, and delays in adopting compatible solutions could result in liability to businesses long term. With EMV in effect, the time is now to implement the necessary solutions and technology to protect your business.
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3 Trends For 2016: How To Equip Your Field Service IT Clients For The Future
10/27/2015
For businesses deploying workers in the field — regardless of their size — operational process disruptions and disconnects that negatively impact revenue, costs, and customer satisfaction remain key targets for increasing efficiency and productivity through new technologies.
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4 Things That Have Changed Since The Oct. 1 EMV Liability Shift
10/26/2015
EMV (Europay, Mastercard and Visa), a global standard for chip card technology, has been at the heart of payments news over the past few months. The October 1 liability shift date signified that merchants nationwide will assume liability for fraud if they lack point-of-sale tools that can accept the new chip cards. While there is still a long way to go before EMV becomes America’s new normal, the process of merchant conversion is well under way. Consumers and merchants alike are adapting to the EMV learning curve as the rollout continues.
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8 Field Service Trends To Look Out For In 2016
10/26/2015
In 2015, field service saw the expansion of the Internet of Things (IoT) and the boom of Big Data. The growth of new companies and technologies have made it easier for service businesses to offer customers strong service programs and deliver more uptime for equipment end users.
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Application Development: Creating Trust From The Ground Up
10/23/2015
Businesses are enjoying significant new levels of efficiency with the adoption of cloud-based services and mobile computing. These trends have grown at astonishing rates, lowering costs, and creating growth in almost every industry.
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Backup, Continuity, And Archiving Technologies — What’s The Difference?
10/20/2015
The short answer to the question posed in the title above is: “Quite a bit actually.”
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How Resellers Can Win At Omni-Channel
10/20/2015
There was a time when the only thing a retailer needed — beyond customers — was available inventory and a traditional fixed point-of-sale (POS) system. Well, those days are long gone.
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Process-Driven CRM: Increasing Revenue With Smarter Workflows
10/20/2015
The CRM market has come alive of late with innovation and new feature sets that make it an exciting opportunity for channel partners in search of additional revenue streams. Gartner and Bessemer Venture Partner’s spring 2015 data shows double the growth for cloud based CRM. With a 27 percent growth rate in online CRM solutions for SMBs, according to Odin’s data, the channel is rapidly signing up alternatives that as Forrester says are often better suited to mid-tier entities than the big names. In addition, both Forrester Research and Nucleus Research have noted the fragmentation of the CRM market and the innovation emerging from players beyond the few big names.