Featured Hospitality Articles
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Don't Go Into Services Half-Hearted
9/28/2015
When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.
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Why POS Resellers Need To Provide Business Continuity For Their Clients
9/23/2015
After a disaster, it’s important to help your merchant clients stay connected to the outside world. Business continuity is crucial in the wake of disasters, when communication is essential.
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Attention VARs: EMV Transition Deadline Looms And Retailers Aren't Prepared
9/21/2015
Nearly 8 in 10 (78 percent) of SMB retailers have not yet adopted EMV-ready systems according to a study that surveyed small businesses and their customers on EMV readiness.
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Are You Making These Common Marketing Mistakes?
9/18/2015
When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.
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New EMV Resources Are Available To RSPA Members
9/18/2015
The Retail Solutions Providers Association (RSPA) announced new resources for VARs providing EMV solutions to their clients: an EMV solutions grid and the Merchant FAQ tool.
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Michael Gerber's 'The Dreaming Room' Course Offered To RSPA Members
9/16/2015
Author and entrepreneur Michael Gerber will present a course for Retail Solutions Providers Association (RSPA) members this fall: The Dreaming Room.
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RSPA Host Sales Training Course By KLA's Kendra Lee
9/16/2015
RSPA is hosting a sales training course for its members with Kendra Lee of the KLA Group. The course was created in response to the huge demand following Lee’s two sales training breakout sessions at RetailNOW 2015 last month.
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Point Of Sale, Payment Processing And Data Collection News From August 2015
9/15/2015
Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Ingram Micro adds key injection services and creates a payments playbook, ZyXEL unveils a router-access point-printer combination, MMF POS introduces an illuminated cash drawer, Mercury launches its Security Pays education initiative, Moneris introduces mPOS payment devices, Honeywell unveils an iPhone sled, Sterling launches a lead generation website, and ScanSource adds its “As-A-Service Suite.”
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Honeywell Connects The Dots: Scanners And Mobile Printers To Addressing Retail IT Pain Points
9/11/2015
The retail IT channel is evolving quickly — marketing is migrating to digital, workflows are leveraging mobile computing, and “green” initiatives, inspired by millennial consumers concerned with the environment, are becoming more common. The changing world of retail challenges VARs to deliver the right solutions to meet these new demands.
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5 Things Solutions Should Do For Your Omni-Channel IT Clients
9/4/2015
With your merchant IT clients competing to provide the best customer experience, you want to support their goals with the best solutions.