Featured Hospitality Articles

61. The Outcry For PINs With EMV Cards Gets Louder 11/2/2015

    U.S. retailers have begun using EMV technology to accept payment via chip cards — but the question of how to authenticate the user persists.

62. More On Building An Exit Strategy 10/30/2015

    Since we published the article “Building An Exit Strategy” in our November issue, I’ve received some great feedback and questions.

63. The Positive Effects Of POS-as-a-Service 10/27/2015

    We all know how volatile the world of POS and payment processing can be. For some, change is overwhelming and it becomes a threat. For others, change is an opportunity. A few years ago, Jared Isaacman and the people at Harbortouch saw an opportunity in change and created an industry-shaking model. Whether you love it or hate it, Harbortouch’s model seems to be working for its partners.

64. Beacons, Geofencing, And Their Impact On Customer Experience 10/27/2015

    Location-based technology and its impact on how your merchant clients can leverage it to enhance customer experience was a topic for a panel at BlueStar’s VARTECH 2015.

65. Customer Engagement Trends VARs Need To Know 10/27/2015

    At BlueStar’s VARTECH 2015, members of the customer experience panel listed tech trends VARs should support to help their merchant IT clients increase customer engagement.

66. The Best First Steps To Providing Solutions That Enhance Customer Experience 10/27/2015

    Your merchant IT clients may want to leverage technology to enhance customer experience, but finding a place to start can be difficult. At BlueStar’s VARTECH 2015, members of the customer experience panel offered advice for beginning a project and keeping it in the proper perspective.

67. Point Of Sale, Payment Processing And Data Collection News From September 2015 10/14/2015

    Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Vantiv launches a new payments security suite, Honeywell unveils a new thermal printer and a new mobile computer, Janam announces a new rugged mobile computer, and Zebra introduces new tablets and software migration services.

68. EMV Report From The Trenches: Misinformation, Confusion, And Risk 10/9/2015

    Last night, I had my first, real-life experience with EMV. If this is representative of what the U.S. transition to EMV will be like, it’s going to be a long, unpleasant process.

69. Who Is (And Who Is Not) Ready For The Transition To EMV 10/8/2015

    October 1 marked the shift in liability for fraudulent credit card transactions from issuing banks to the party with the least compliant EMV technology. As of this date, most card-accepting U.S. merchants face liability for fraudulent transactions if they are not EMV-ready.

70. Don't Lose Your Business Over EMV Apathy 9/30/2015

    Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.