ARTICLES BY MIKE MONOCELLO
Recent Consolidation Illustrates Value Of RMM Solutions
Is there an end in sight to the recent wave of RMM consolidation? First, N-able announced its acquisition by SolarWinds. Then, AVG bought Level Platforms. Most recently, Kaseya was purchased. What does this mean?
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Meet The Retail POS VAR Of The Future
This retail and restaurant VAR returned from the brink to grow and prosper by embracing the sale of recurring revenue services.
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Who Else Wants To Increase Profitability?
Whew! What a month it’s been. Since I last wrote this column, I’ve done a bit of traveling, written a fair amount, had tons of phone calls, and done a lot of reading. Despite the variety of tasks, there was a common theme that presented itself. One that is directly related to you.
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Retail VARs: How Did It Come To This?
Past events, actions, and inactions have led retail VARs to a key turning point. Whether the story ends in ruin or prosperity is for each VAR to decide.
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'As A Service' Notes & Best Practices For Retail VARs
Don’t make the same mistakes others before you have. Leverage every resource possible to shorten your learning cycle and avoid common mistakes.
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Making “Ignorant” IT Integrators “Smart” About IP Video
Don’t know where to get started with IP video -- or if you even should? In the last few weeks, we’ve collected more than a dozen actionable articles free of promotional bologna. The goal is help educate you on IP video surveillance. In speaking with readers, it’s clear that there are a lot of misconceptions out there about video surveillance. Whether we’re talking cost or capabilities, it seems like many solutions...
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Don't Use A PSA? Here's Why You Should
Last week I attended Autotask Community Live! 2013. This event is Autotask’s annual conference where its users come to learn about the vendor’s latest enhancements, get educated, and network with one another.
One of the aspects of this event that was refreshing was how vibrant, engaged, and energized the Autotask community of users is. The room was packed with 600+ IT providers who spent their own time and money to attend this...
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RSPA Takes A Seat On The PCI Council Board: What It Means & Why You Should Care
Last week it was formally announced that the RSPA (Retail Solutions Providers Association) was appointed to the 2013-2015 PCI Security Standards Council Board of Advisors. According to a press release issued by the RSPA.
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Which Tablet POS System Is The Best?
We're planning a late addition to this year's testing -- tablet-based POS systems. The problem I face today is not knowing all the players in the market. As you probably know, there've been a host of new apps flooding the industry and it's difficult to keep up. I need your help in determining which to review and what you'd find valuable in a review.
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A Wake Up Call For POS VARs & Vendors
According to Lynn Skurla of Skurla's POS Solutions, there's an elephant in the room and many POS dealers (and POS vendors) are ignoring it. The elephant is the trend of low-priced tablet-based POS solutions that have flooded the market. "I think the POS dealer, especially the dealer who sells into the tier 3-4 market, is in serious trouble unless we figure something out," she warns. "Many customers don't want...
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