ARTICLES BY MIKE MONOCELLO
How Good Is The Managed Services Business? Damn Good.
The results of Business Solutions’ latest survey of its managed services readers are in — and the data is compelling.
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Turn BYOD Into A Profit Center
A few months ago, we featured a case study on Tech Guides, a managed services provider (MSP) who uses RapidFire Tools Network Detective. Network assessments tools like Network Detective provide a great way to get your foot in the door with prospective customers by showcasing your know-how and helping you identify potential problems their current provider is overlooking.
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Managed Services: Ignore The Little Voice Telling You "You Can't"
If you’re still on the fence about diving head first into services or making it a bigger part of your business, you’ve probably got a handful of concerns that are causing you to hesitate. In a recent survey of some of our readers, we asked them to share what challenges they had to overcome in the first six months of offering managed services. I want to share these with you so you realize that you aren’t unique. If you read our...
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Best Channel Vendors 2015 Places Spotlight On Where Vendors Should Focus
The January 2015 issue of Business Solutions contains the results of our most recent Best Channel Vendors survey. For the seventh year, we had a great response from our VAR, ISV, and MSP readers. Nearly 3,000 people participated by casting votes on the favorite vendors. Aside from deciding the winners of the survey, the data also tells some other stories.
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Retail IT Forecast 2015: What Retailers Need & How You Can Help
Those solutions providers whose line cards align with the changing needs of retailers will win retailers’ 2015 IT budgets.
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Capitalize On This Golden Age Of Technology Innovation
Managed IT services are expected to grow at a CAGR (compound annual growth rate) well into the double digits.
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Why You Should Be Obsessed With Innovation
Success is temporary. There are a whole lot of companies that were once dominant and are now faded memories. That was the gist of Josh Linkner’s opening message of at IT Nation 2014, held last week in Orlando. Linkner is a former VAR, venture capitalist, entrepreneur, and author who emphasizes reinvention. While on stage during his keynote, he urged the audience to take on the role of disruptor by innovating...
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Why Quote/Proposal Automation Tools Are Worth Their Cost
If you follow my writing, you know that I’m a big fan of the recurring revenue model. You’ll also know that to be successful in that model, you have to be running efficiently. Automation tools are a great way to help in that regard. While at IT Nation 2014, I had an opportunity to meet with Kent McNall, CEO of Quosal, a quotation and proposal automation tool. If you care about being more efficient, while appearing more...
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IT Nation 2014: Bellini & Team Outline New & Upcoming ConnectWise Features
IT Nation attendees last week were treated to a sneak peek of new and upcoming features and enhancements to the ConnectWise platform. The company’s CEO, Arnie Bellini, and his team spent time walking the 2,400 attendees through the most significant enhancements of version 2015.1. Here’s my quick overview of the highlights...
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Invest In Your Company By Planning For 2015
December has always been one of my favorite times of the year. I’ve found it to be a very hectic month in some ways and a quiet one in others.
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