The Business Solutions Network

ARTICLES BY MIKE MONOCELLO

Customer Experience Management
VARs: Enable Small Retailers To Act Big
In many cases, it’s large retailers who drive the adoption of the latest technology innovations. After all, they’ve got deeper pockets and the capability (i.e. personnel and expertise) to tinker with things. That said, smaller retailers have some things going for them as well. While many are short on IT budget, free time, and in-house expertise, there’s a willingness to gamble on something without fear of how shareholders will...  Continue Reading..
Managed Services, Backup And Recovery, And Networking News
Managed Services, Backup And Recovery, And Networking News From March 2015
Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, CompTIA launches Cloud Trustmark+, Quosal adds video feature, ZyXEL releases a new 802.11ac access points series, Ingram Micro makes cloud-related announcements, Intronis adds new features to ECHOplatform, Brother introduces desktop scanning solutions for SMBs, Vorex announces a partner referral...  Continue Reading..
Access Control And Video Surveillance
Access Control And Video Surveillance News From March 2015
Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Digital Watchdog updates software, 3xLOGIC acquires infinias access control lines, and Honeywell expands its NVR line.  Continue Reading..
POS, Payments, and Data Collection News
Point Of Sale, Payment Processing And Data Collection News From March 2015
Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Ingenico Mobile Solutions launches a new near-field communication (NFC) mobile payments device, BlueStar enhances logistics to serve North American resellers, NCR Connected Payments achieves PCI DSS 3.0, ScanSource announces a POS-as-a-Service bundle and a cloud services program, and NMI launches a...  Continue Reading..
MSPs Building A Profitable Services Business
Be Picky About Your Customers
As break-fix solutions providers transition to managed services, something they need to come to grips with is the concept that not every customers is worth having as a customer. Business Solutions’ March issue included a feature story on Acumen IT titled “The 4 "Nos" That Lead To More Profitable Managed Services ‘Yeses’.” David Helm, Acumen’s CEO, said his #1 piece of advice was “Say No to...  Continue Reading..
Product Comparison: Endpoint Security Solutions
Five business-class endpoint security solutions are compared. Which is right for you and your customers?  Continue Reading..
What's Your Plan For Sustained Growth?
Well, it’s May (or soon to be depending on when you’re reading this), and the year is nearly half over. Late last year, I challenged readers to get out of their comfort zones by making some changes in 2015. How’s that going?  Continue Reading..
Retail IT VAR Of The Future
The Unknown Future Of The Retail Reseller Channel
Yesterday I participated in a couple hours of planning for our upcoming (May 12-13) Retail IT VAR of the Future event in Las Vegas. Even though the event is just two days away from the office in an easy-to-reach city and economically priced, we recognized early on that we’d have to offer something special to get people to take time away from their businesses and attend. Therefore, when we set out to create this event, we weren’t...  Continue Reading..
Restaurant And Hospitality IT News for VARs
Target Breach Leads To Lawsuit, Compelling Pitch For VARs
On Thursday, Target announced that it has agreed to pay $10 million dollars in settlement of a class-action lawsuit that came about after its 2013 breach. Individual victims could get up to $10,000 each. I’m not sure what this will do to Target’s bottom line, but I do know that most small retailers couldn't afford such a blow.  Continue Reading..
Hot Verticals: Enter New Ones, Go Deeper, Make It Recurring Revenue
Welcome to the 2015 edition of the Business Solutions’ Partner Program Insider! What you’re holding is a treasure trove of insightful and business-altering information.  Continue Reading..

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