Seven historically valid reasons for VARs and MSPs to ignore Apple, and seven counterpoints on why that might be a mistake today.
We compare the certifications, pricing structures, and support of 10 business continuity solutions.
This integrator developed a simple software app that speeds up data entry, leading to opportunities in law enforcement, healthcare, education, fitness clubs, and more.
Experts explain where the IT opportunities in law enforcement lie and how solutions providers can capitalize.
Businesses today are under greater pressure and scrutiny than ever before. With increased restrictions on storing, accessing and protecting customer data, there are very serious repercussions for those that fail to do it correctly. Of course, IT security isn’t a core competency for many businesses. They need help. And that’s just one place where solutions providers can play an important role.
In order to thrive, data protection experts Silverstring recognized it needed to switch from a product-led to a service-led business model. Looking back at the early days of the company’s transformation, Silverstring’s Chairman Alistair Mackenzie highlights the ups and downs as well as key learnings.
I previously wrote about the importance of considering the variety of technological shifts that need to occur for a VAR to successfully transition to MSP from a sales perspective. But these considerations don’t end there: You also have to anticipate the need to essentially overhaul your technology infrastructure to accommodate not just these new tools, but also to provide on-going technical support for your customers.
When planning your transition from VAR to MSP, one of the main factors to consider is the variety of technological shifts that need to occur for the change to be successful. Your sales team is going to be selling an entirely new suite of solutions with a different value proposition and process. They will need the training and sales tools necessary to make a successful transition.
Over the last year or so I've noticed a sharp increase in the number of questions being posted to MSP forums that relate to starting an MSP or moving from a break-fix model to an MSP model. This is to be expected as the model becomes more well known and more entrepreneurs start MSPs, but some of the questions that are posted send a chill down my spine.
Arteco, a global provider of video event management solutions, recently announced it has been awarded a gold-level Government Security award for Convergence and Integrated Software and Solutions for its Open Connector platform.