Premium Government Content

  1. Technological Consideration When Transitioning From VAR To MSP: Business Edition
    3/15/2019

    I previously wrote about the importance of considering the variety of technological shifts that need to occur for a VAR to successfully transition to MSP from a sales perspective. But these considerations don’t end there: You also have to anticipate the need to essentially overhaul your technology infrastructure to accommodate not just these new tools, but also to provide on-going technical support for your customers.

  2. Technological Consideration When Transitioning From VAR To MSP: Sales Edition
    3/1/2019

    When planning your transition from VAR to MSP, one of the main factors to consider is the variety of technological shifts that need to occur for the change to be successful. Your sales team is going to be selling an entirely new suite of solutions with a different value proposition and process. They will need the training and sales tools necessary to make a successful transition.

  3. So, You Want To Start An MSP
    2/12/2019

    Over the last year or so I've noticed a sharp increase in the number of questions being posted to MSP forums that relate to starting an MSP or moving from a break-fix model to an MSP model. This is to be expected as the model becomes more well known and more entrepreneurs start MSPs, but some of the questions that are posted send a chill down my spine.

  4. Backup And Disaster Recovery Bring Big Opportunity To CSPs With Cybersecurity Offerings
    1/24/2019

    Cloud service providers are on tap and ready to help companies stay ahead of cybersecurity threats, which is one of the biggest growth opportunities for 2019. Following are key areas to consider as you launch your growth strategy and prepare for the year ahead.

  5. 5 Tips For Malware Damage Recovery Success
    1/17/2019

    In dealing with recovery from a malware infestation, it is vital the IT Support Technician consider all the various forms of damage that may have occurred.  Only by recognizing and investigating all of these categories can you ensure a successful recovery.

  6. TSP Sales Growth Starts With Ownership
    3/23/2018

    Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

  7. Closing The Door On Cybercriminals Best: Practices For Patch Management
    7/20/2017

    The sheer quantity and frequency of new threats that confront IT professionals is daunting, as cybercriminals relentlessly probe for weaknesses and vulnerabilities. These three patch management best practices will help deny criminals a point of entry to your clients' networks.

  8. Digital Business Transformation: 4 Recommendations For Success
    12/19/2016

    DBT is the overarching strategy that guides the reimagining of the business in a customer-first, networked world. It is the thread that unites the organization’s digital efforts and compels business leaders to radically rethink the ways in which the business will meet customer needs in an always-on world. By Sheldon Monteiro, global Chief Technology Officer, SapientNitro

  9. How To Keep Your Customers Protected From Constantly Changing Ransomware
    11/18/2016

    If you’re old enough to remember 1989, you might recall two key events: the Berlin Wall came down, and the first ransomware attack appeared on the scene. This was the AIDs Trojan horse, which, upon installation, encrypted users’ files and demanded $189 be sent to a post office box in Panama to “renew the license.”

  10. 3 Premium Ways To Prevent IT Project Failure
    11/8/2016

    It is an unfortunate reality most IT projects don’t end well; in fact researchers found 68 percent end up marginal or outright failures. For software-related projects, only 16.2 percent are completed on time and on budget. If you are a large organization, that number drops to 9 percent. Many never realize the promised value or ROI.