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FIELD SERVICE MAGAZINE ARTICLES

  • Win Big In Field Service
    Win Big In Field Service

    An integrator moves a pest control company away from pen and paper with an 800-unit mobile computer and printer install.

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PREMIUM FIELD SERVICE CONTENT

  • TSP Sales Growth Starts With Ownership
    TSP Sales Growth Starts With Ownership

    Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

  • Enhancing The Customer Experience: Connected Devices For Field Service Workflows
    Enhancing The Customer Experience: Connected Devices For Field Service Workflows

    WE LIVE AND DO BUSINESS in a highly connected world. That brings clear benefits, such as being able to use real-time data capture and mobile access to applications to create efficiencies, but it also brings potential challenges. The connected customer demands more from retailers, logistics providers and services companies. One bad experience and the customer may leave forever.

  • Human SCADA: The Future Of Enterprise Mobility
    Human SCADA: The Future Of Enterprise Mobility

    New data capture capabilities can create a complete view of the health and activity status of a field worker and, when coupled with a dispatch function, a chance to improve that field worker’s condition or a situation as a whole and to provide the foundation of a supervisory control and data acquisition (SCADA) system.

  • Utilities: Winning With Mobile And Cloud Strategies
    Utilities: Winning With Mobile And Cloud Strategies

    One of the ways utilities are increasing their own competitiveness is by enhancing their service offerings (such as recommending smart meters), provide better customer service, become more responsive and, of course, optimize their operations to become more productive. Helping some of these business objectives become a reality are mobile and cloud strategies.

  • How You Can Help Your Field Services Clients Add A Preventive Maintenance Program
    How You Can Help Your Field Services Clients Add A Preventive Maintenance Program

    Thanks to advancing technology, machines are increasingly complex, which emphasizes even greater need for a mobile management system and strong customer service.

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FEATURED FIELD SERVICE PRODUCTS

  • MX9 Ultra-Rugged Handheld Computer
    MX9 Ultra-Rugged Handheld Computer

    To earn the right be called “ultra-rugged,: a device must test to an IP rating of 67, a 6-foot drop to concrete, and a 2,000 cycle 1-meter tumble test.

  • CP40 Series Industrial Mobile Computers
    CP40 Series Industrial Mobile Computers

    Built to support your mobile workforce at the warehouse or in the field, the CP40 series mobile computers deliver an optimal combination of anywhere mobility and real-time data communication into a rugged PDA form factor. Handy yet feature-packed, the CP40 series accelerates productivity and boosts efficiency wherever you need it.

  • MX8 Handheld Wireless Computer
    MX8 Handheld Wireless Computer Ideal for a vast array of data collection tasks - take the MX8 wherever you need it. Whether used for voice and/or scanning in challenging warehouse environments or in the storefront for retail inventory, the lightweight MX8 computer is right at home. It’s engineered for all-day comfort yet tough enough to endure day-to-day operations.
  • Dolphin 7800 Mobile Computer
    Dolphin 7800 Mobile Computer

    For demanding mobile workforce applications that require multiple tasks be completed in a limited amount of time, Honeywell’s Dolphin® 7800 rugged enterprise digital assistant (EDA) delivers multi-purpose computing, communication, and data collection at desktop-like speed, empowering workers to get the job done, regardless of location.

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FIELD SERVICE MULTIMEDIA

  • The Advantages Of Mobility Podcast

    In this Podcast segment of In The News from Global Talk Radio, James Foxall, President of Tigerpaw Software discusses the advantages of mobility and mobile applications in business today. James provides insight into the value of mobility and mobile software, particularly in the field service industry.

  • CipherLab 9600 Asset Management Video

    Empower service technicians and support staff by giving them instant access to the information they need. With the help of CipherLab 9600 mobile computers, field workers can get directions to the location of an asset.

  • Glacier Showcases Rugged Handhelds At NA 2010
    Glacier Showcases Rugged Handhelds At NA 2010 In this video (shot at the NA 2010 trade show in Cleveland, Ohio), Glacier Computer CEO Ron D'Ambrosio demonstrates the features and benefits of the company's M350 rugged handheld computer designed specifically for the healthcare industry.
  • Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape
    Honeywell’s Mobile Computing Portfolio: Addressing The Changing Industry Landscape This video, shot by editor in chief Sarah Howland at Honeywell’s Fort Mill, SC, facility, provides an overview of two very different Honeywell mobile computing devices that address the needs of different types of mobile workers. Mika Majapuro, senior product manager for Honeywell, gives a demo of the rugged Dolphin 99EX mobile computer and the Dolphin 6000 scanphone.
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