FIELD SERVICE MAGAZINE ARTICLES

• Win Big In Field Service

  An integrator moves a pest control company away from pen and paper with an 800-unit mobile computer and printer install.

• Stand Apart With Custom Software

  This integrator developed a simple software app that speeds up data entry, leading to opportunities in law enforcement, healthcare, education, fitness clubs, and more.

• Don’t Miss Out On Law Enforcement Sales

  Experts explain where the IT opportunities in law enforcement lie and how solutions providers can capitalize.

• You Probably Aren’t As Unique As You Think
• Jump-Start Your As-a-Service Transition
• Life-Changing Content, Just For You

PREMIUM FIELD SERVICE CONTENT

• TSP Sales Growth Starts With Ownership

  Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.

• Enhancing The Customer Experience: Connected Devices For Field Service Workflows

  WE LIVE AND DO BUSINESS in a highly connected world. That brings clear benefits, such as being able to use real-time data capture and mobile access to applications to create efficiencies, but it also brings potential challenges. The connected customer demands more from retailers, logistics providers and services companies. One bad experience and the customer may leave forever.

• Human SCADA: The Future Of Enterprise Mobility

  New data capture capabilities can create a complete view of the health and activity status of a field worker and, when coupled with a dispatch function, a chance to improve that field worker’s condition or a situation as a whole and to provide the foundation of a supervisory control and data acquisition (SCADA) system.

• Utilities: Winning With Mobile And Cloud Strategies

  One of the ways utilities are increasing their own competitiveness is by enhancing their service offerings (such as recommending smart meters), provide better customer service, become more responsive and, of course, optimize their operations to become more productive. Helping some of these business objectives become a reality are mobile and cloud strategies.

• How You Can Help Your Field Services Clients Add A Preventive Maintenance Program

  Thanks to advancing technology, machines are increasingly complex, which emphasizes even greater need for a mobile management system and strong customer service.