3 Key Features Of A Best-In-Class Field Service Solution

By Harry Lerner, CEO, Janam Technologies

Whether you need to improve operational efficiency, increase accountability, or cut costs, deploying the right mobile solution is critical to achieving these goals. With so many choices, IT decision makers need to not only identify a solution with exacting standards that is available at an attractive price point, but also select a product with the precise features needed to help field service workers deliver a higher level of efficiency.

1. For maximum utility, a mobile computer needs to be lightweight, flexible, and comfortable to hold in one hand, while being rugged enough to endure the wear and tear of everyday use — even the inevitable drops. Many mobile computers end up light and too fragile, or heavy, bulky, and unwieldy. Winning devices deliver the best tradeoff, finding the “sweet spot” between these attributes. The importance of a best-in-class design can’t be overstated given the frequency of usage as well as the rugged environments in which these devices are used.

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