Three MSPs discuss the strengths and weaknesses of their Autotask, ConnectWise, and Tigerpaw Software PSA solutions.
By making a few subtle changes to your sales approach, you can start selling hybrid backup solutions that are better for you and your customers.
Not only is this MSP bucking the trend with 70% of its customers on a flat-fee managed services plan, it’s also projecting 29% revenue growth this year.
Chris Pace helped a pal who owns a coffee shop set up mobile POS. Next thing he knew, he was a POS VAR. Congruity Solutions is now the go-to provider of mobile POS for more than a dozen shops in Phoenix.
Mercury works with reseller partners to move beyond card swipes to empowering consumer relationships.
Some resellers shy away from selling to SMBs, but there’s overwhelming evidence that indicates this could be a costly decision. The SMB market has been a staple for the channel for many years, and cost savings continues to be the primary driver for this market, which is often difficult to define. One buying trend that is changing with SMBs is their openness to managed services.
The transition from analog to network equipment has been an established trend in the CCTV and video surveillance market for some time now. However, this trend is driving another transition that is gathering pace according to IMS Research (now part of IHS Inc.): the IT land grab of the video surveillance market.
Helping your customers understand the security threat landscape is the first step to selling managed network security solutions.
There are a lot of services an MSP can sell its customers, but almost every MSP includes BDR services as one of its core offerings. For this month’s product review, Business Solutions once again turned to MSP Remote Technology Management (RTM). CEO Eric Brown and Technical Manager Kevin Danis tested seven BDR solutions in their Massachusetts test lab over a two-week period, investing more than 40 hours.
This MSP moved its outsourced help desk support in-house, bundled its services offerings, and is now projecting 19% revenue growth this year.