SMB Magazine Articles

  1. Product Review: PSA (Professional Services Automation) 6/19/2013

    Three MSPs discuss the strengths and weaknesses of their Autotask, ConnectWise, and Tigerpaw Software PSA solutions.

  2. Why Selling Hybrid Storage Is The Better Decision 5/20/2013

    By making a few subtle changes to your sales approach, you can start selling hybrid backup solutions that are better for you and your customers.

  3. Don't Settle For Managed Services Mediocrity 4/23/2013

    Not only is this MSP bucking the trend with 70% of its customers on a flat-fee managed services plan, it’s also projecting 29% revenue growth this year.

  4. Small VAR Goes Big-Time With Mobile POS 4/23/2013

    Chris Pace helped a pal who owns a coffee shop set up mobile POS. Next thing he knew, he was a POS VAR. Congruity Solutions is now the go-to provider of mobile POS for more than a dozen shops in Phoenix.

  5. Next Generation Resellers Will Use Partnerships To Broaden Revenue Streams 3/20/2013

    Mercury works with reseller partners to move beyond card swipes to empowering consumer relationships.

  6. The SMB Market's $1 Trillion Secret 3/20/2013

    Some resellers shy away from selling to SMBs, but there’s overwhelming evidence that indicates this could be a costly decision. The SMB market has been a staple for the channel for many years, and cost savings continues to be the primary driver for this market, which is often difficult to define. One buying trend that is changing with SMBs is their openness to managed services.

  7. IMS Research: State Of The Industry 2013 3/19/2013

    The transition from analog to network equipment has been an established trend in the CCTV and video surveillance market for some time now. However, this trend is driving another transition that is gathering pace according to IMS Research (now part of IHS Inc.): the IT land grab of the video surveillance market.

  8. The Top 6 Security Threats To Your SMB Customers 3/18/2013

    Helping your customers understand the security threat landscape is the first step to selling managed network security solutions.

  9. Product Review: Backup And Disaster Recovery (BDR) Solutions 2/21/2013

    There are a lot of services an MSP can sell its customers, but almost every MSP includes BDR services as one of its core offerings. For this month’s product review, Business Solutions once again turned to MSP Remote Technology Management (RTM). CEO Eric Brown and Technical Manager Kevin Danis tested seven BDR solutions in their Massachusetts test lab over a two-week period, investing more than 40 hours.

  10. The Secret To Double-Digit Managed Services Growth 2/13/2013

    This MSP moved its outsourced help desk support in-house, bundled its services offerings, and is now projecting 19% revenue growth this year.