Premium Retail Content
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3 Steps To Armor Your Computer Against Hackers & Ransomware
8/18/2016
Ransomware has become a lucrative business for hackers operating worldwide with the river of money flowing into their coffers fueling a cyber security arms race — good versus criminal — and putting you squarely in the crosshairs.
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Staffing Cybersecurity Means Managing Insanity
8/3/2016
To nurture your cybersecurity talent, prove you are working to nurture a productive workplace. By Barbara Kay, senior director of strategic solutions, Intel Security
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Multichannel, Omnichannel, What's The Difference? Hint: It's About Customer Experience And Retention
7/15/2016
It’s not unusual to hear the terms used interchangeably. But when it comes to guiding and perfecting the online customer journey, multichannel and omni-channel solutions are anything but interchangeable. By Jessica Foreman
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Warning: What You Need To Know About Malware
7/14/2016
Most people think if they have a firewall and some kind of anti-virus program they are good, thumbs up, no need to worry about all that cyber stuff. Unfortunately, it is this kind of thinking that makes cyber criminals so wealthy and the rate of cybercrime go up. By David Nathans, director of security, SOCSoter
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Channel Partners Chasing Profitability Due To Lack Of Product Support
7/14/2016
Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice
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10 Ways To Create And Retain Engagement With Process Improvement
7/13/2016
Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp
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How VARs Can Help Merchants Overcome Tokenization Confusion
7/12/2016
Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4
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5 Habits Of The Most Successful VARs
7/7/2016
Habits — they either make you or break you, especially in the world of Value Added Resellers (VARs). In this article, we’ve outlined five habits of the most successful VARs as they have these down to a science. And to prove it, we’ve asked our top TouchBistro POS reseller, Wendell Au, to weigh in on how living and breathing these habits has helped pave his way to success.
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The Best Management Advice I Ever Received
7/7/2016
When I first started managing, I thought a lot about myself: how I was doing with my team, how I didn’t want to be a terrible manager, things I could do to become a great manager. Yet when I first started out, the advice I got was “it’s not about you anymore.”
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Strategies Bosses Use To Avoid Apologizing
7/6/2016
Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.