Retail has long faced the challenge of keeping pace with technology solutions that have become mainstream for consumers and other industries. Some may point toward the complexity of store-wide systems, while others identify organization and budget constraints. However, now more than ever, advanced technology has become business critical for retailers as they aim to deliver great customer experiences, optimize workforces and coordinate supply chains.
Wellesley’s London Harness has been a town institution since 1951. The company specializes in leather goods, particularly luxury bags and luggage, and they also offer a wide array of other gifts and services including engraving and monogramming for customers and corporations.
Today, selling merchant services without any sort of value-add is a recipe for disaster. Those in this business suffer from shrinking margins and high attrition rates when competing on price alone. Some ISOs and agents, however, have adjusted their business model to address these trends.
Brick-and-mortar retailers face unprecedented rivalry from online counterparts. Will channel collaboration come to the rescue? Are you ready to join forces for the greater good? By Jeff Burroughs, VP, Sales & Marketing, AURES Technologies, Inc.
There’s certain obviousness to the relationship between business analytics and operational efficiency in retail and hospitality. It goes without saying, for instance, that the more data buyers have about the sell-through rate of a certain SKU, the more efficient their POs will be. Or that the more finite the finance department’s view into labor spend, the more accurate its labor forecasts and budgets will be.
Sunshine Daydream Hippie Shop is a psychedelic shopping boutique, located in St. Louis, Missouri. Sunshine Daydream offers an array of merchandise from clothes, to home décor, to smoking accessories, and more. Already a user of Star Micronics TSP100 LAN printers, Sunshine Daydream has decided to implement Star’s AllReceipts™ digital receipt app in all four locations, allowing customers to store and manage their receipts digitally on their smart phones.
Operating under the brand names Blackbird Vineyards, Recuerdo Wines, Resolute Wines, and ÆRENA Galleries & Gardens, Bespoke Collection offers a curated selection of boutique wines, one-of-a-kind objet d’art, and unique lifestyle experiences.
The EMV liability shift happened October 2015, yet 63 percent of merchants are still not EMV ready. The cause for much of this may be the perception of added expense or misconceptions about the ramifications. However, card present merchants that are not utilizing chip readers are losing out in a significant way.
When I became an ISV a little over 19 years ago, it was an exciting time to be in point of sale. DOS was starting to give way to Windows, creating many opportunities for clever guys like myself. I had realized several years earlier this shift would occur and used it to my advantage, creating a fully Windows-based POS before most companies had embraced the fact Windows wasn’t going away. Because the traditional competitors who had comprehensive DOS products had to essentially start from scratch, a level playing field was created in which a one-man operation had a fighting chance against established players.
At the NRF BIG Show this January, we guarantee you won’t be able to swing your show bag in a circle without hitting a vendor touting its IoT (Internet of Things)-enabled widget. The IoT has quickly moved from a futuristic concept to a worn-out buzzword in the retail industry — so quickly, in fact, many merchants haven’t had the time to fully grasp what the IoT is, much less why its important to the future of retail.