Premium Content From ASCII Members

1. 40 Years Of ASCII – Here’s To 40 More! 11/27/2023

   To help celebrate ASCII as the ‘original’ IT community for North American MSPs, we spoke with 11 members of the organization’s leadership team, asking each one question about ASCII and their time there. Here’s what they had to say.

2. ASCII Insight: MSPs Share Their Thoughts On Client Relationships 10/2/2023

   In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about what an MSP needs to do to ensure strong, fruitful client relationships.

3. ASCII Insight: MSPs Share Their Thoughts On What's In A Name 7/25/2023

   In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, ASCII members answered our questions about how they refer to themselves and why., as well as what that means for their business.

4. The Single Best Security Feature To Offer And Why 6/27/2023

   The truth of the matter is that many good MSPs provide the same network-level and hardware-level security. We’re all reading from the same book. To provide security above and beyond, we need to consider factors that may seem out of our control.

5. What You Need To Know About Service Level Agreements 6/12/2023

   In today's fast-paced business environment, service level agreements (SLAs) have become an essential tool for companies across various industries.

6. ASCII Insight: MSPs Share Their Thoughts On Quiet Quitting 3/23/2023

   In our ongoing quest to provide you with the best business advice possible, we’ve partnered with The ASCII Group and their members who are going to share their thoughts on timely topics or best business practices. In this article, six ASCII members answered our questions about quiet quitting.

7. Why Sell Self-Service Solutions In A Tough Economy 2/28/2023

   You’ve seen the headlines. The economy’s teetering on the edge of what very well could slide into a recession. Inflation’s making everything a little more expensive. Paychecks can’t seem to keep up with what gas stations and grocery stores are charging. But for small business owners, those paychecks pose a new problem with new measures aimed at raising minimum wages from one side of the country to the other.

8. VARs ‘Backup’ Their Business Model By Transitioning To Managed Services 2/21/2023

   The demand for cloud resources continues to grow at a rapid rate. VARs are capitalizing on this by switching to managed services to adopt new business models and capture recurring revenue. Brian Dutton, Director, U.S. Sales and Client Services at Assured Data Protection, explains why many are taking the white label route to becoming MSPs.

9. How SaaS Startups Can Overcome Regulatory Compliance Challenges 2/13/2023

   With the number and severity of cyberattacks growing daily, software-as-a-service (SaaS) organizations are under pressure to ensure their defense protocols can withstand threats. The SaaS marketplace, projected to expand by almost 26% CAGR by 2028, is a focus area for cyber defense concerns. For new SaaS startups entering the market, getting regulatory compliance in the industry they intend to serve is vital to show competence.

10. Strengthening IT Security To Manage Remote Workforce Vulnerabilities 1/30/2023

    Bring your own device (BYOD) for the remote workforce has enabled businesses to pivot to the new work style with speed and effectiveness. While today’s enterprise can embrace the many positives of the move to a remote workforce, security teams must tackle the arduous task of providing robust security to remote endpoints in the face of an escalating threat landscape.