POS Executive Commentary
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The Lifecycle Of Fraud — A Dynamic Solution
5/19/2016
It is scary to think some fraud prevention methods still rely on personally identifiable information (PII) as the sole means of combating e-commerce fraud. In a world riddled with data breaches, this form of static identity assessment and authentication is not only antiquated, but will soon be extinct.
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Understanding How Technology Deployment Impacts The POS System
5/13/2016
Despite the Cloud’s obvious advantages, retailers should remember how much technology still needs thoughtful deployment and ongoing support in the store.
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Mistakes VARS Make
5/5/2016
In the early part of the 21st century, during a decade I like to refer to as the Uh-Oh’s, my life looked very different than it does now. For starters, I worked for two different VARs over an eight-year period which may sound like a shocking revelation — but it is. The idea of me putting on a light blue dress shirt with a pair of khakis to discuss the value proposition of bleeding edge technologies is a pretty hilarious one, if you know me.
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Can EMV Chip Cards Protect Shoppers' Loyalty And Security?
4/20/2016
In response to continued retail hacks, several technologies are being introduced that promise to help keep consumers' financial information more secure. The most notable include EMV chip cards.
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5 Predictions For APIs: A Consumption Perspective
3/1/2016
This year, the relationship between application program interface (API) publisher and consumer is going to shift, and central to this is the Citizen Integrator. Traditionally, API integration has been the domain of software developers and IT organizations — until now. Citizen Integrators will be the primary consumers of APIs, but they are not yet directly marketed to by publishers.
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Sales Courtesy
2/22/2016
Here is a scenario that I experience all the time in my sales efforts and I want to see how many of you have the same experience. I call a prospect and one of three things happen.
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EMV October 1 Is Past: Now What?
10/28/2015
We are now a couple of weeks past the October 1 EMV liability shift, and VARs and ISVs are starting to realize that there is action they have to take. The community is continuing to hear about EMV from the media, and increasingly from payment providers. EMV technology is here to stay, and delays in adopting compatible solutions could result in liability to businesses long term. With EMV in effect, the time is now to implement the necessary solutions and technology to protect your business.
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Why Full-Service Restaurants Will Be The Last To Bite On Mobile Payments And EMV
10/13/2015
What do the preparation of fabulous cuisine and secure, push-button payments have in common? The answer is nothing — which is the primary reason why most full-service restaurants are taking a wait-and-see approach to upgrading their point of sale (POS) systems.
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3 Ways To Help Your Merchant IT Clients Win Over Customers Without Competing On Price
9/17/2015
As a trusted advisor to your merchant clients, you may be asked how the solutions you sell can help them be more competitive. Between the numerous price check apps in the market and the fact that there are plenty of retailers selling the same products, it’s easy to see why many merchants get into price wars, flash sales, and outrageous discounts to entice shoppers. A webinar, How to Win More Customers without Competing on Price or Products, featuring Erin Harris, editor in chief of Innovative Retail Technologies, will provide insights on implementing technology to enhance the retail experience rather than resorting to price wars.
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2015: The Year of Mobile
8/28/2015
As you have probably heard, mid April of this year, Google made big changes to their search engine algorithm, giving priority to websites that are optimized for mobile devices. Over the past few months, many companies (our clients included) have started taking a closer look at their site traffic and refreshing their websites to make them mobile friendly.