POS Executive Commentary

  1. How Well Do You Understand Payments Processing? 10/14/2016

    I recently had the opportunity to attend a Business Solutions Magazine-sponsored conference for ISVs, VARs, and MSPs. By Adam Hark, Co-Founder, Preston Todd Advisors

  2. How To Keep The Best Staffers 9/19/2016

    How to keep great teammates. We’ve all had it happen, great people that we love to work with come in to your office with a nervous look on their face: “can I uh….can I talk to you for a second?”.

  3. ISV Valuations: Exposing The Silent Power Play Between Integrated Software Vendors And Payments Processors For Ownership Of The End-User Relationship 8/18/2016

    Valuations for ISV platforms with payments integration, and payments processing companies which have vertically integrated high margin, high growth software platforms with measurable EBITDA contribution, are on the rise. The level of M&A activity for both is striking.

  4. Top 5 Issues To Consider Before Customizing Technology 7/15/2016

    Customization used to be a bad word to many business owners. It was viewed as encumbering higher costs and depending on complex IT infrastructure. However, with the availability of more outsourced technology resources and the increased drive for innovation and marketplace gains, customization is becoming a more common business practice. By Kristen McAlister, President, Cerius Executives

  5. Multichannel, Omnichannel, What's The Difference? Hint: It's About Customer Experience And Retention 7/15/2016

    It’s not unusual to hear the terms used interchangeably. But when it comes to guiding and perfecting the online customer journey, multichannel and omni-channel solutions are anything but interchangeable. By Jessica Foreman

  6. Channel Partners Chasing Profitability Due To Lack Of Product Support 7/14/2016

    Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice

  7. How VARs Can Help Merchants Overcome Tokenization Confusion 7/12/2016

    Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4

  8. ISV And VAR Valuations Are Rising With Payments Integration 7/8/2016

    Payments processors and service providers aren’t the only ones benefiting from rising valuations in today’s massive convergence of technology, banking, and payments. Though the payments industry has successfully leveraged synergistic value from the acquisitions of, and/or strategic partnerships with ISVs and VARs, there has been a similar effect evidenced on the other side of the equation as well.

  9. 5 Habits Of The Most Successful VARs 7/7/2016

    Habits — they either make you or break you, especially in the world of Value Added Resellers (VARs). In this article, we’ve outlined five habits of the most successful VARs as they have these down to a science. And to prove it, we’ve asked our top TouchBistro POS reseller, Wendell Au, to weigh in on how living and breathing these habits has helped pave his way to success.

  10. Production Schedule Disruptions: Coping With Customer Changes 5/23/2016

    Modern manufacturing is a sophisticated interplay of processes requiring a complex blend of machines, materials, and other resources. It’s easy for manufacturing operations to get disrupted by a variety of unforeseen influences such as equipment breakdowns, human resource issues, raw material shortages, unplanned demand changes, and a host of other challenges.