Inside ASCII Featured Articles
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What If Your Clients Don’t Want To Invest In A POS System?
11/30/2022
Some restaurant owners don’t want to invest in a POS system because they don’t have the cash to buy it outright. Fortunately, there are other effective options in the marketplace that they can use for obtaining a POS system.
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3 Alternative Payment And Checkout Options For Restaurants
11/30/2022
The benefits of implementing checkout and payment alternatives can go a long way toward keeping customers happy and improving a restaurant’s bottom line as well.
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Never Deal With Loss Of Data, Payment Processing, Or Operations Again: Find The Best POS System
11/30/2022
Finding the POS system that works best for the business of your clients and provides them (and you- no more 2 am wake-up calls) with the most benefits is essential.
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Episode 3: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates
10/12/2022
Welcome to our third episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.
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Episode 2: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates
9/2/2022
Welcome to our second episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.
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Episode 1: Harness The Network Power Of Partner Ecosystems For Faster Sales, Bigger Deals, And Higher Close Rates
7/20/2022
Welcome to our introductory episode of achieving amazing sales results through partner collaboration within an ecosystem. This webinar series will help you to understand why partner to partner (P2P) relationships are important for the success of your business. P2P is becoming more and more important because more companies are adopting the partner ecosystem model.
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RSPA Trusted Advisor Ep. 65: No-Nonsense Customer Service For VARs And ISVs
5/24/2022
In Episode 65 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Randy Gunter, one of the principals at VAR Spark Solutions Group, and Jeff Sanders, the President of VAR Southwest Point of Sale, about customer service best practices for retail technology solution providers. Among the topics discussed are reactive and proactive customer communication strategies, the importance of an annual customer survey, how to win over an upset customer, and the biggest customer service mistake many resellers make.
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RSPA Trusted Advisor Ep. 68: Rebranding Lessons For The Retail IT Channel
5/24/2022
In Episode 68 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Paul Griffiths and Stephen Bergeron of apg (formerly APG Cash Drawer) to discuss rebranding lessons for VARs, ISVs, and vendors in the retail technology channel. They discuss rebranding principles and processes, how to best engage employees and customers during this journey, and why resellers with “cash register” in their company name are likely candidates for a rebrand of their own.
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RSPA Trusted Advisor Ep. 69: The Changing Retail IT Channel
5/24/2022
In Episode 69 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Mike Monocello, the co-founder of DevPro Journal and XaaS Journal, about his perspective on the ever-changing retail technology channel – both the past 15 years and what’s ahead. Monocello and Roddy also break down an RSPA-exclusive chart analyzing current and emerging business models in the retail IT channel including VARs, ISVs, ISOs, PayFacs, and DISDs (Direct Independent Software Developers).
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RSPA Trusted Advisor Ep. 70: How To Leverage The Unconventional To Recruit Talent
5/24/2022
In Episode 70 of “The Trusted Advisor,” the RSPA’s Jim Roddy talks with Tracey Lande, Vice President of Strategy and Growth/Business Development Lead at VAULT, about her unconventional – and highly successful – employee recruiting strategies. Lande shares how her personal journey back to the retail IT channel is influencing her hiring plans at VAULT, the importance of personalizing open positions and creating outcome-based job descriptions, and how to leverage your network and social media to build a strong team fast.