Premium Hospitality Content

  1. Selling Payment Processing: Making Smart Choices For Your VAR/ISV Business 8/12/2016

    One of the most profitable service opportunities channel companies can offer their retail/hospitality customers is payment processing. Not only are these services the perfect complement to point of sale (POS) hardware and software implementations, they allow VARs and ISVs to build closer relationships with their customers, and they open doors for a host of add-on sales and services. In this whitepaper, two Moneris subject matter experts offer guidance on the big decisions VARs and ISVs must consider before selling payment processing services.

  2. Selling SMBs On IP Video 7/20/2016

    If you thought IP video was too costly and too complex for SMBs, it’s time to take another look. With every new generation, IP video has become more powerful, more affordable and easier to use — making network video solutions a perfect fit even for SMBs with minimal technical know-how and limited budgets.

  3. Channel Partners Chasing Profitability Due To Lack Of Product Support 7/14/2016

    Cloud sales have skyrocketed in recent years, but if the Software-as-a-Service (SaaS) industry expects to hit Forbes’ projected $67 billion by 2018, someone needs to address a very significant user abandonment problem. By Dave Hauser, General Manager, Cloud and Managed Services, PlumChoice

  4. 10 Ways To Create And Retain Engagement With Process Improvement 7/13/2016

    Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp

  5. How VARs Can Help Merchants Overcome Tokenization Confusion 7/12/2016

    Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4

  6. Strategies Bosses Use To Avoid Apologizing 7/6/2016

    Where in the world is the school where managers study apology avoidance. It always surprises me when perpetrator-like managers have already built an impressive array of personal apology avoidance habits and language. They don’t get this from their mothers, I know that. I also know those who ignore their mom’s advice deserve what they get.

  7. Why EMV Payment Integrations Aren't Easy 5/23/2016

    Software developers face many challenges. Staying relevant to customers, finding new ways to deliver value, and remaining competitive takes time and energy. It is no surprise that issues outside of the core features and functions of the software -- such as payment security and EMV — are regarded with such an aversion. Most developers are in business to solve unique needs of a market or business segment; they're not experts in payments. Unfortunately, today the ability to process cards comes at a significant cost and effort.

  8. Understanding How Technology Deployment Impacts The POS System 5/13/2016

    Despite the Cloud’s obvious advantages, retailers should remember how much technology still needs thoughtful deployment and ongoing support in the store.

  9. Breaking Into New Space, Out Of The Old 4/19/2016

    Dear IT’ers, Everything I’ve done over the past 40 years with folks like you – business guys – had to do with the huge discomfort that comes from being asked to think differently than my audience is used to think.

  10. 4 Reasons Your IT Sales Team Is Losing Customers 4/11/2016

    In B2B markets, personal relationships are critical. Companies invest significant time and resources into their sales teams which should use that effort to turn daily users into loyal advocates. After all, sales teams are a driving force when it comes to company growth, retention, and most importantly, keeping clients happy. Yet even the most powerful IT sales functions are often blindsided when a client decides to move on.