Grocery & Convenience Store Premium Content
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The Impact On VARs From Major Changes To Payment
11/3/2014
Because mobile payment is a highly fragmented industry (a June 2014 Business News Daily article lists 26 different options), it’s best for resellers to actively monitor what’s going on in the market rather than aligning with any one solution at this time. While there is a lot of change in mobile payments, one thing is for sure — a few leaders will emerge. Plus with Apple Pay’s launch last month and MCX CurrentC expected for some time in 2015, it’s too early to predict consumer acceptance and usage.
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Four Keys To Managing Customer Relationships
10/17/2014
By 2020, customer experience will overtake price and product as the key brand differentiator. You could be offering the best product or service on the market, but if you don’t treat your customers properly before, during, and after a sale, you will never be able to build a mutually-beneficial partnership that keeps them coming back. Undoubtedly, loyal customers are your most valuable business asset.
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What Apple Pay Means For The Channel
10/15/2014
Apple Pay has been a long time coming. Now that it’s here (or almost here), you’re probably wondering what it means for you as a reseller. We’ve been studying the technology and the wider payments climate carefully, and have a few tips and insights to help you navigate the ways this will change things for you and your merchant customers.
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POS Security: 5 Ways To Protect Against Data Breaches
10/3/2014
Earlier this year, a string of eateries in the Pacific Northwest experienced security breaches, with 290 restaurants exposing customers’ credit card info. The restaurants included well- known names like Dairy Queen, and small businesses like Flat Tail Brewing Company and Laurelwood Brewing. The common thread between these businesses was the attacks took aim at vulnerabilities within their point of sale (POS) security.
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Top Features Of An All-In-One POS System
10/2/2014
All-in-one point of sale (POS) systems can provide support in all aspects of business, while offering the ability to engage with customers in new ways. Within all-in-ones, there are features including form factor, reliability, serviceability, and software solutions which act as the foundation of a well-rounded system.
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Transformation Of A Traditional POS VAR
9/22/2014
For the first 25 years of my career I sold POS systems for someone else, starting with mechanical cash registers, moving through all the evolutions of systems to the sophisticated PC-based systems we now see in most restaurants.
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The Impact Of Apple Pay On The Retail IT Channel And POS Resellers
9/12/2014
By now, everyone in the reseller community should be aware of Apple Pay, Apple’s new mobile payment system. With Apple Pay, the actual credit and debit card numbers are not stored on the device nor on Apple servers. Instead, device account numbers, a new NFC (near field communication) antenna design, touch ID, a dedicated chip called the Secure Element, and dynamic security codes are utilized to keep transactions secure and protect account information. Apple has also assembled a line-up of the major payment networks, gateway providers, and high profile retailers to support Apple Pay out of the gate. Apple is hoping that its scale and reputation will be the catalyst to reenergize mobile payment adoption, which to date has been quite disappointing.
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Top 15 Free Software And Tools For Retailers
8/28/2014
The role of a retail VAR is changing. Retail VARs can no longer just sell and install POS hardware and sign up retailers for merchant services. Today’s VARs need to position themselves as the trusted IT consultant to their retailer clients.
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3 Security Strategies Worth Considering Along With EMV, BYOD
7/17/2014
A spate of high-profile data breaches and the ongoing threats posed by antiquated magnetic stripe technology has created the need for transformation across the retail and financial sectors — including the upcoming adoption of Europay-MasterCard-Visa (EMV) global standard chip cards throughout the U.S.
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5 Lies You Might Hear About Mobile POS
7/8/2014
Scott Holt, Vice President of ROAM, responds to concerns some merchants — and maybe even some VARs — have about mobile point of sale.