White Papers & Case Studies

51. Solution Turns Customer Data Into Insights For Motorola Mobility 11/10/2014

    Motorola Mobility wanted to use insights from customer data to better address smartphone product issues and customer needs. “We wanted to minimize service and repair failures and believed we could become more proactive in addressing our customers’ needs following a smartphone launch,” said Ahmad Shabazz, senior manager of business operations and strategy at Motorola Mobility, according to a Datascope case study.

52. The Essential Guide To Managed Backup 10/27/2014

    The cost for each day of downtime for an SMB is a staggering $12,500 1 . That is a price tag that few small business owners can afford to pay and is the reason that managed service providers need to make sure they have a strong backup offering for their customers. Even a couple of hours downtime could cause your customers to experience lost revenue, lost customers and the permanent loss of data.

53. The Managed Network Services Business Case 10/20/2014

    How MFP companies are building recurring revenue and increasing profits through managed network services

54. Systems Integrator's Choice Of Cloud Backup Solution Leads To Growing Recurring Revenue Stream 9/15/2014

    As a soup-to-nuts provider of IT support and managed services, DataServ Corp. caters to the needs of small to mid-sized companies from two to 100 employees in the Midwest market. DataServ functions as systems integrator, a full-time contract IT department, as well as a provider of managed services, depending on the client.

55. Effective Security In BYOD Environments 8/27/2014

    How IT can enable the flexibility of employee-owned devices without losing control of the enterprise.

56. Thin Clients, Zero Clients, Tablets, Ultra-thin Laptops And Healthcare BYOD 8/27/2014

    Can Consumerization Fit Healthcare IT’s Demanding Requirements?

57. The Top 5 Sources for Lead Acquisition 8/7/2014

    From CEOs who aren’t using marketing to grow their business, we often hear the same reasons why: lack of time, lack of money, not sure where to start, stuck in the technical part of the business, wearing too many other hats, the list goes on and on. Coupled with not knowing where to start, the category of not having a list to actually market to, is a major complaint that we’ve heard from many an IT business owner. It makes a lot of sense really. You can have access to all of the content in the world, but if you don’t have any leads to actually market to, then there’s no point in marketing.

58. Plan Your Next Lunch And Learn 8/7/2014

    Technology companies have something that not everybody has, technology know-how. We’ve got the scoop. We know our stuff. Why not use that knowledge to get people interested in your company. Start a Lunch and Learn! Lunch and Learns are a great opportunity to show the residential and business community that not only are you a technology company, but you can put your money where your mouth is. You can help others find their way through the scary technology forest full of man-eating operating systems, social media sorcery and Office goblins. Oh My!

59. The Marketing Automation Playbook 8/7/2014

    Every business has one thing in common: the desire to achieve more revenue and faster growth. Marketing automation is the technology that allows businesses to streamline, automate, and measure marketing tasks and workflows so that they can increase operational efficiency and grow their revenue faster.

60. SIP Phones Explained 7/28/2014

    What is a SIP Phone? Manufacturers, vendors and service providers describe the Session Initiation Protocol (SIP) as if it were the foremost technical solution for Voice over IP (VoIP). It does have numerous benefits; SIP brings enhanced VoIP and powers other technologies such as SIP phones and SIP trunks. Understanding SIP and the uses for business allows users to make the greatest gains.