White Papers & Case Studies

1. Why State Of The Art Facilities Require State Of The Art Infrastructure 12/3/2019

   As advancing technology makes doing more faster a reality, all industries face the same problem. Digital transformation, the Internet of Things, AI, and machine learning are no longer experiments or curiosities – they’re a vital part of effective operational scaling. 

2. Securing DECT Devices 12/17/2018

   This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.

3. How Machine Learning And Artificial Intelligence Drive MSP Success 10/3/2018

   Change is the one constant in the IT world, and the way companies purchase and consume technology continues to transform and evolve. As customers continue to disrupt the IT value chain, a successful transition to cloud and hybrid models requires managed service providers (MSPs) to evolve their people, operations, and processes and employ advanced technology to secure their customers’ environments. 

4. Security Awareness Training: The ROI For End User Education 5/14/2018

   While any business that wants to stay afloat must regularly balance monetary costs against benefits, it is especially important for smaller businesses with more limited budgets to thoroughly vet their return on investment (ROI) before purchasing a new product or service. And, depending on budget constraints, many decisions must be made with potential risk in mind. For example, if the likelihood that a business would need a very specific type of costly insurance is extremely low, then there’s no point in wasting time or resources on that insurance, right?

5. DNS Protection: An Overlooked Layer Of Cybersecurity 4/4/2018

   Uncontrolled internet access is a high-risk activity for any business, regardless of size, but it is particularly dangerous for the small to medium- sized businesses (SMB) that make up a managed service providers’ client base. Unfortunately, endpoint security alone is no longer enough to keep clients safe from modern cyberattacks. And, as MSPs well know, remediating threats that have successfully infiltrated the network is challenging and extremely time-consuming. That’s why today’s MSPs are increasingly turning to services that can stop threats before they hit the network.

6. Visibility From Your Network Into The Cloud: Today’s New Essentials 3/6/2018

   The cloud is supposed to make everything simpler and more cost-effective for businesses and their users, but for network managers, it adds complexity. Cloud services are made available to users on demand via the internet. The services depend on extreme network reliability, and that reliability must extend beyond traditional corporate boundaries. 

7. The Shortfalls Of Traceroute In Modern Multi-Path Networks 3/6/2018

   Traceroute is a fantastically popular network troubleshooting tool. It is second in popularity only to ping. The reason is simple. Traceroute quickly shows you what network devices your traffic is going through to reach a destination, and gives an indication of what each of those devices’ performance is. Theoretically, you can quickly tell where your traffic stops, where your traffic is slowed, and what devices are important for this connectivity. Not only is this super helpful, but it’s also intuitive. It aligns with our mental model of how networks work. It just makes sense.

8. A Channel Executive’s Guide To Mobility 10/19/2017

   The market is undeniably moving faster than ever. Driven by customer demand and enabled by innovative technology, the accelerating pace at which businesses are operating is exhilarating. At the heart of this is mobility. Wireless connectivity is delivering cost efficiencies and productivity increases while enabling enhanced customer experiences and insights. With the rapid expansion of the Internet of Things (IoT) and 5G on the horizon, the competitive advantages of mobility will only flourish more.

9. A Channel Executive’s Guide To The Internet Of Things 10/19/2017

   The Internet of Things is dramatically changing the market and opening up vast opportunities for solution providers to grow their businesses and expertise. IoT is no longer a concept of theory and proposition but a revolutionary wave of innovation driving real impact and opportunity.

10. Omnipresent Cybersecurity Threat = Opportunity For The Channel 10/19/2017

    Here's some new research by VIPRE Security that cuts to the quick of the managed security services opportunity. Serious gaps in the ability of organizations to defend against and respond to cyberattacks is causing most IT managers (66%) to live in fear that a cyberattack would cause their business to shut down temporarily (44%) or even permanently (22%). Read on for insight into how MSSPs can capitalize.