White Papers & Case Studies

  1. Three Key Considerations For Colocation Providers 7/29/2021

    The events of 2020 forced organizations to quickly figure out how to close the gaps in their business continuity plans. And now they recognize that maintaining operational resiliency and enabling innovation moving forward requires ongoing transformation.

  2. Enhancing A Data Center Colocation To Improve Reliability, Scalability, And Performance 4/30/2021

    The Panduit IT Infrastructure and Network Data Center Solution enables Orange Jordan to deliver a more efficient and sustainable colocation to its customers.

  3. Smoke And Mirrors: Do AI And Machine Learning Make A Difference In Cybersecurity? 4/27/2020

    Over the last several years, the use of artificial intelligence (AI) and machine learning (ML) has maintained consistent growth among businesses. During our 2017 survey of IT decision makers in the United States and Japan, we discovered that approximately 74% of businesses in both regions were already using some form of AI or ML to protect their organizations from cyber threats. When we checked in with both regions at the end of 2018, 73% of respondents we surveyed reported they planned to use even more AI/ML tools in the following year. For this report, we surveyed 800 IT professionals with cybersecurity decision- making power across the US, UK, Japan, and Australia/New Zealand regions at the end of 2019, and discovered that 96% of respondents now use AI/ML tools in their cybersecurity programs.

  4. Why State Of The Art Facilities Require State Of The Art Infrastructure 12/3/2019

    As advancing technology makes doing more faster a reality, all industries face the same problem. Digital transformation, the Internet of Things, AI, and machine learning are no longer experiments or curiosities – they’re a vital part of effective operational scaling. 

  5. Securing DECT Devices 12/17/2018

    This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprised of “Pairing”, “Per Call Authentication” and “Encryption”, which are all part of the standard DECT protocol.

  6. How Machine Learning And Artificial Intelligence Drive MSP Success 10/3/2018

    Change is the one constant in the IT world, and the way companies purchase and consume technology continues to transform and evolve. As customers continue to disrupt the IT value chain, a successful transition to cloud and hybrid models requires managed service providers (MSPs) to evolve their people, operations, and processes and employ advanced technology to secure their customers’ environments. 

  7. Security Awareness Training: The ROI For End User Education 5/14/2018

    While any business that wants to stay afloat must regularly balance monetary costs against benefits, it is especially important for smaller businesses with more limited budgets to thoroughly vet their return on investment (ROI) before purchasing a new product or service. And, depending on budget constraints, many decisions must be made with potential risk in mind. For example, if the likelihood that a business would need a very specific type of costly insurance is extremely low, then there’s no point in wasting time or resources on that insurance, right?

  8. DNS Protection: An Overlooked Layer Of Cybersecurity 4/4/2018

    Uncontrolled internet access is a high-risk activity for any business, regardless of size, but it is particularly dangerous for the small to medium- sized businesses (SMB) that make up a managed service providers’ client base. Unfortunately, endpoint security alone is no longer enough to keep clients safe from modern cyberattacks. And, as MSPs well know, remediating threats that have successfully infiltrated the network is challenging and extremely time-consuming. That’s why today’s MSPs are increasingly turning to services that can stop threats before they hit the network.

  9. Visibility From Your Network Into The Cloud: Today’s New Essentials 3/6/2018

    The cloud is supposed to make everything simpler and more cost-effective for businesses and their users, but for network managers, it adds complexity. Cloud services are made available to users on demand via the internet. The services depend on extreme network reliability, and that reliability must extend beyond traditional corporate boundaries. 

  10. The Shortfalls Of Traceroute In Modern Multi-Path Networks 3/6/2018

    Traceroute is a fantastically popular network troubleshooting tool. It is second in popularity only to ping. The reason is simple. Traceroute quickly shows you what network devices your traffic is going through to reach a destination, and gives an indication of what each of those devices’ performance is. Theoretically, you can quickly tell where your traffic stops, where your traffic is slowed, and what devices are important for this connectivity. Not only is this super helpful, but it’s also intuitive. It aligns with our mental model of how networks work. It just makes sense.