Featured CompTIA Articles
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5 Things To Look For When Selecting A Workforce Management Partner
10/22/2020
While there are likely workforce management (WFM) processes in place at your contact center, many contact centers are continuing to rely on spreadsheets to manage staffing requirements. Making changes to any operation takes time, however, implementing a WFM solution has many short-and long-term benefits that can greatly improve the productivity and efficiency of your contact center.
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Effective Cybersecurity Training With The New GoCyber App
5/28/2020
What has become very apparent in the last few years is that all employees, from senior management to part-timers, are the largest cybersecurity vulnerability that any organization faces. With the Covid-19 global pandemic forcing millions of office workers to become remote workers this has created a “perfect tsunami” for cybercriminals seeking to exploit the crisis and penetrate corporate defenses via unsecured home networks.
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Increase Revenue With Office 365 Backup
5/4/2020
Many IT service providers have moved, or are in the process of moving, their customers to Microsoft Office 365. Office 365 offers a variety of user benefits, including improved security, easier collaboration, increased mobility, and simplified pricing, among other things. It also offers benefits for service providers, such as ease of deployment and management, lower operating costs, and a foot in the door to other cloud services.
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POS Software Comparison Tool For Resellers
3/11/2020
Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.
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Empowering Employees Is The Key To The Digital Transformation
1/23/2020
With today’s rate of innovation, enterprises are constantly looking to gain an edge, wherever they can. From integrating cutting-edge solutions that make operations more efficient to transforming legacy processes, the time has come for companies to embrace the digital era. The key is empowering employees through this transformation as change requires the right connection between people and technology. Ross Homans, Vice President Operational Programs at Stratix, shares both insight and strategy on how enterprise leaders can take on this digital transformation with command and confidence.
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Future-Proof Your Fiber Infrastructure
1/15/2020
Increasing traffic within data centers requires fiber optic link bandwidth capacity to keep expanding over time. But how do you avoid repeat rip-and-replace upgrades?
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Exploring “Real Life” Impacts Of Mobile Technologies
1/9/2020
The global workforce is becoming more and more mobile focused. Remote work is on the rise and employees are no longer confined to their desktops. But how can enterprises give their changing workforces the tools and support they need, especially at scale? We spoke with Mike Coleman, VP of Channel Sales at Samsung, to explore this new dynamic and understand how enterprise mobility is sparking the digital transformation.
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Mobile, The Presentation Layer To Digital
1/2/2020
With various tools at the disposal of today’s enterprise, it’s a foregone conclusion that employees are able to work smarter, not harder. However, just because we now have more digital applications for business doesn’t mean employees are prepared to handle this influx of information. We sat down with Sean Ginevan, Head of Global Strategy and Digital Partnerships, Android Enterprise at Google, to discuss the role of mobile in today’s digital transformation, and how enterprises can best leverage emerging technologies to improve the lives of both its employees and customers.
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Mobility Is The Spark To Move From Analog To Digital
12/23/2019
Enterprises are constantly looking for strategies and technologies to kickstart their digital transformation efforts. We spoke with Chip Yager, Vice President of Corporate Strategy at Zebra Technologies, to explore this topic and see how enterprise mobility and other Next Gen technologies are impacting the digital transformation.
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Overcoming The Skill Gap Between IoT Developers And Designers
12/23/2019
Octonion’s founders noticed a “skill gap” in the marketplace between developers and integrators who accommodate IoT connectivity (but can’t design devices) and designers who create IoT devices but can’t facilitate their connectivity in the field. In this Q&A, Octonion COO Ongan Mordeniz discusses that “skill gap” and what Octonion did to overcome it.