White Papers & Case Studies

11. Pharmaceuticals Realize Reduced Costs With Comprehensive Document Management Solution 6/8/2011
    Schering-Plough is an international pharmaceutical company with 51,000 employees and annual sales revenue of $12.7B. The company processes its US accounts payable shared service functions through its Memphis, Tennessee office.
12. Save Your Legal Customers Money, Time With Document Management Best Practices 6/8/2011
    Motley Rice LLC is one of the nation’s largest plaintiffs’ litigation firms. The firm gained recognition for its work on behalf of asbestos victims, against Big Tobacco, and for the 9/11 families in their groundbreaking lawsuit against terrorist financiers.
13. The Trick To Satisfying Financial Services Customers 6/3/2011
    The saying is probably as old as the marketing business — it costs more to acquire a new customer than to keep an existing one. Using marketing dollars effectively to maintain customer loyalty is essential to revenue stability and, ultimately, growth. Not only this, customer experience will be a key competitive battleground for financial institutions going forward. Customers will join for a superior experience, and customers will leave over a poor one. Xerox offers eight quick tips to financial services institutions to make the most of customer communications, and leverage content in the process.
14. Digitizing Invoice Process And Affidavits Saves Ad Agency Millions 5/20/2011
    In a major ad agency and media-buying firm, the process of accounts payable is very different from companies in other industries. Though many businesses are inundated with paper, fax, and email invoices—all of which need to be entered, validated, and reviewed before processing—advertising and media companies have an added layer of client accountability with which to contend. By IPS
15. White Paper: Top 5 Compliance Tips: Practical Steps To Reduce Information Management Risk And Improve Compliance 5/3/2011
    To help your company lower its risk profile and boost audit and litigation readiness, we’ve developed a list of the top five things you can do today to make your information management practices a key contributor to ongoing compliance. By Iron Mountain
16. White Paper: Going Paperless In A Document Heavy World 4/13/2011
    In today’s hustle and bustle of the workplace there isn’t much time to consider how our daily habits can affect our production levels and the overall ambience and functionality of our environment. By Office Gemini
17. White Paper: Top 5 Efficiency Tips: Practical Steps To Drive Productive Information Management Practices 3/22/2011
    The usefulness of information is directly tied to how easily it flows throughout your company. By Iron Mountain
18. Fourth Annual ESI Trends Report 11/3/2010
    A survey of IT and in-house counsel and how they are managing ESI preparedness and response to litigation, regulatory matters and internal investigations. By Kroll Ontrack
19. White Paper: Fourth Annual ESI Trends Report 11/3/2010
    A survey of IT and in-house counsel and how they are managing ESI preparedness and response to litigation, regulatory matters and internal investigations. By Kroll Ontrack
20. Case Study: Retooling Classrooms With Panaboards Shatters Charter School System Timeline 9/28/2010
    Something went drastically wrong with the timeline. The conversion from passive 19th Century chalkboard to interactive 21st Century Panaboard wasn't expected to be functionally implemented until the beginning of the 2011 school year, eight months down the road. By Panasonic Corporation of North America