White Papers & Case Studies

1. Surgical Services Firm Speeds Search And Retrieval Of Vital Documents With KnowledgeLake 1/12/2017

   AMSURG has a large presence nationwide. It has more than 250 ASCs in 34 states and provides physician services in 24 states, employing more than 2,800 physicians and other healthcare professionals. This vast network of healthcare facilities and practitioners generates an immense amount of financial documentation, particularly at the end of each month. The methods that the company used in the past for backing up its accounting documents were outdated and inefficient.

2. 5 Aspects Of File Sync Solutions That Make Them Business-Grade 11/16/2015

   eFolder has found that, despite the clear demarcation between the needs of “casual” users and working professionals, especially in security and collaboration, many businesspeople still select consumer-grade file sync services because they don’t understand the key differences between consumer-grade and business-grade file sync solutions.

3. Diversify Or Die: A Copier Dealer Moves Into Managed Services 2/17/2015

   To remain in business as long as East Texas Copy Systems (ETCS), which was established in 1945, you have to be vigilant of industry trends and embrace change. During the 2008 recession, ETCS unquestionably demonstrated these abilities, first by recognizing that copier, printer and paper usage were on the decline. And, secondly, noting that if it wanted to remain relevant, it needed to become an expert in selling the systems and solutions that were replacing its former office staples.

4. Knight Office Solutions Successfully Shifts To Managed Services With RMM Solution 2/17/2015

   Knight Office Solutions (KOS) got its start more than 25 years ago supplying and servicing HP ® printers for its customers in the San Antonio, Texas region. Established in 1989, the company saw early success as an HP reseller and service partner, later adding other copier manufacturers into the mix, and opening a second location in Austin.

5. Electronic Signatures, Essential For Paperless Processes 10/27/2014

   Picture this: you have got enterprise content management (ECM) figured out. Your documents are stored electronically, you route them electronically and you have abandoned the world of paper. You have arrived! That is, until, BOOM, one of your electronically stored documents needs a signature.

6. 5 Secrets To Successfully Deploying Shared Document Scanning Services 8/20/2014

   The recession has forced organizations to look for new ways to reduce expenses and drive efficiency. And, the fact is, most organizations could be making better use of their operations infrastructure.

7. The Four T’s Of Marketing 5/7/2014

   There are so many elements to modern day marketing. From direct mailers and blogs to newsletters and emails, the modern day marketeer has a lot of things to consider when developing a marketing strategy. While there’s no magic 8 ball with all of the answers to your marketing questions, there are ways to make the whole process easier.

8. The Top 10 Myths About Sales 5/7/2014

   No matter what point that you look back to in history, you can always find a notable deal, trade, or sale that shaped our world to what it is today. Even with its notoriety, sales is an industry that mystifies most of the general public. Is it about relationship building? Closing no matter what? Tricking someone into doing what you want?

9. Uncrowding The Crowd: A New Model Designed To Create Better Working Relationships 4/22/2014

   When organizations first began crowdsourcing to identify talent for specific projects, the concept seemed to offer limitless potential.

10. Omaha Bank Reduces Costs And Generates New Revenue Streams With OPEX 12/5/2012

    This OPEX case study takes a look at First National Bank of Omaha (FNBO), an organization that processes a high volume of transactions for its customers and made the decision to invest in technology that could help automate its operations and reduce manual labor costs.