BDR Articles

51. Big Changes to BSM 6/1/2017

    This is the last issue of Business Solutions magazine you’ll receive.

52. Special Report: Retail Data Security 6/1/2017

    Survey results indicate that IT solutions providers could be missing opportunities when it comes to payment security-related services.

53. Is It Time To Fire A Few Clients? 5/1/2017

    Why Anchor Network Solutions’ CEO Vince Tinnirello is cutting customers from his roster, and how he's going about the task.

54. Ransomware Infection Reveals Bigger Problems For Financial Firm 4/24/2017

    In addition to paying ransom fees to retrieve locked files, inadequate security protection puts a financial service firm out of compliance with industry regulations.

55. The Smart Way To Sell Cloud-Based Services 4/1/2017

    An MSP replaces a biomedical device company’s on-premises legacy server with Microsoft Office 365 and finds multiple upsell opportunities along the way.

56. Don't Let Ransomware Hold You Hostage 3/1/2017

    The combination of processes, endpoint security, and backup and recovery solutions secures this MSP’s customers from ransomware.

57. Product Comparison: Backup And Recovery Software 3/1/2017

    We compare the certifications, pricing structures, and support of 10 business continuity solutions.

58. From MFD To MSP: Finding The Right Staff For Your Managed Services Business 2/8/2017

    As competition increases and margins decline, many multi-function device (MFD) dealers want to diversify their offerings by transitioning to managed network services. But becoming a successful managed services provider (MSP) requires the right kind of in-house expertise — and if you’re just starting your journey as an MSP, there are two key positions that need to be put in place before all others.

59. Five Pricing Mistakes MSPs Make And How To Avoid Them 2/8/2017

    For many MSPs, deciding what technology to deliver as part of a managed services offering is the easy part of their business. After all, if you have a good handle on your customers’ IT service needs, it doesn’t take a leap of faith to plan your product mix accordingly. What’s difficult – especially for those MSPs just transitioning from a break-fix model – are the decisions surrounding pricing. How you price your services can have a huge impact on the success of your business.

60. How To Sell Disaster Recovery 2/8/2017

    Think of selling disaster recovery like selling insurance. You are trying to get a customer to give you money just in case something goes wrong. It’s just like car insurance, no one says to themselves, “I sure am glad I give hundreds of dollars a month to my insurance company!” That is until they get into an accident. Likewise your customers know it’s possible that data, applications, and systems can corrupt or fail, leaving their business partially or completely inoperative. They realize the need for disaster recovery.