ARTICLES BY MIKE MONOCELLO

What You Missed At Ingram Micro ONE Fall 2015
Last week I was one of 2,000 people who attended the Ingram Micro ONE fall conference in Nashville. I have 10 full pages of notes from the event. Following are some highlights I thought you’d find valuable, along with my commentary.
Continue Reading..

IT Nation 2015 Recap: By The Numbers
Last week was the 7th straight week of travel for me as I returned to Orlando for IT Nation. If you aren’t familiar with this event, it’s brought to the IT community by ConnectWise. Without a doubt, it’s the best channel event of the year if you’re interested in amazing education. I attend a lot of shows each year so I feel confident when I make this statement.
Continue Reading..
No Crystal Ball Needed For Success In 2016
2016 is just a few holiday parties away and will be here before we know it. This month prior is a good opportunity to take a step back and reflect on the past year. What has your company done well? Are there wins you should be celebrating? What will your company look like in the years to come? What have you struggled with? Are you taking steps to ensure that those same struggles don’t occur in 2016?
Continue Reading..
Special Report: Customer Experience
Whether retailers succeed or fail in the future will depend on their ability to engage customers and provide a cohesive shopping experience.
Continue Reading..

Managed Services, Backup And Recovery, And Networking News From October 2015
Each month, Business Solutions reports news on business in the channel. This month in managed services, backup and recovery, and networking news, Barracuda has entered in an agreement to acquire Intronis, Solarwinds N-able introduces a new remote control access platform, Carbonite announced its portfolio of disaster recovery solutions, SYNNEX boosts its K-12 solution set, Continuum upgrades its backup and disaster recovery (BDR) platform, and...
Continue Reading..

Access Control And Video Surveillance News From October 2015
Each month, Business Solutions reports news on business in the channel. This month in access control and video surveillance news, Genetec launches a parking enforcement solution and Milestone releases a device pack for its monitoring solutions.
Continue Reading..

Point Of Sale, Payment Processing And Data Collection News From October 2015
Each month, Business Solutions reports news on business in the channel. This month in point of sale, payment processing and data collection news, Merchant Link announced it has acquired Precidia Technologies, Sterling announces a protection plan for those working toward EMV acceptance, and Datalogic unveils two new imagers. In other news, Creditcall gains EMV certification from Chase Paymentech and First Data, Advantech introduces two new touch...
Continue Reading..
The Power Of Software Development
Did you know that more than a quarter of Business Solutions’ subscribers have indicated via their subscription forms that they do some level of software development?
Continue Reading..

More On Building An Exit Strategy
Since we published the article “Building An Exit Strategy” in our November issue, I’ve received some great feedback and questions.
Continue Reading..

The Positive Effects Of POS-as-a-Service
We all know how volatile the world of POS and payment processing can be. For some, change is overwhelming and it becomes a threat. For others, change is an opportunity. A few years ago, Jared Isaacman and the people at Harbortouch saw an opportunity in change and created an industry-shaking model. Whether you love it or hate it, Harbortouch’s model seems to be working for its partners.
Continue Reading..