Editor's Notebook

31. Is Your Lack Of Business Process Costing You Money? 10/14/2010
    By Gennifer Biggs, security, storage, and managed services editor
    I often hear questions from the channel about how to hire the right team and then inspire performance with customer service and the company’s success as the ultimate goals. That left me even more intrigued by a conversation I had with an MSP I met during the summer. Jason Caras, coCEO of IT Authorities, and I talked about several topics at the event where we met — but what really captivated me was Caras’ unbridled enthusiasm for the personnel side of his company.
    
32. Did You Miss Our Security Webinar? 10/7/2010
    If you missed Editor Gennifer Biggs talking with SonicWALL's Dmitriy Ayrapetov about how the complex threats from Web-based apps provide a significant value-add opportunity for VARs in terms of consultative sales, you can still take advantage of this educational opportunity.
33. Webinar: Managed Services Education 9/29/2010
    If you are just starting out in managed services, this opportunity is great for learning proven approaches used by established MSPs to build their recurring revenue stream business.
    
34. Webinar: Leadership For A Competitive Advantage 9/23/2010

    In our next Business Solutions Lunch & Learn Webinar, scheduled for 12:30 p.m. ET on Oct. 14, Business Solutions Editor Gennifer Biggs welcomes Jason Caras, co-CEO of IT Authorities, a Florida MSP.

    
    
35. Webinar: Max The Value Of Web Apps While Minimizing Your Customers' Risk 9/21/2010
    Join Editor Gennifer Biggs and SonicWALL’s Dmitriy Ayrapetov to learn how complex threats from Web-based apps provide a significant value-add opportunity for VARs.
    
36. Turn Up The Heat On Your Team 9/10/2010
    By Gennifer Biggs, security, storage, and managed services editor
    I often hear questions from the channel about how to hire the right team and then inspire performance with customer service and the company’s success as the ultimate goals. That left me even more intrigued by a conversation I had with an MSP I met during the summer. Jason Caras, coCEO of IT Authorities, and I talked about several topics at the event where we met — but what really captivated me was Caras’ unbridled enthusiasm for the personnel side of his company.
37. Lunch & Learn Webinar: Marketing Your IT Business 8/26/2010
    By Gennifer Biggs, security, storage, and managed services editor
    On Thursday, Sept. 16, at 12:30 p.m. ET, Business Solutions Editor Gennifer Biggs will be joined by MSP Thomas Fox, CEO of Tech Experts. Tom shared his successful approach to marketing in a 2009 cover story, and we will talk at length about how he has automated much of his marketing process, plus the ways he measures a successful marketing campaign during this webinar.
38. Are You Missing The Healthcare IT Opportunity? 8/19/2010
    By Gennifer Biggs, security, storage, and managed services editor
    When the American Recovery and Reinvestment Act (ARRA) was passed in February 2009, it meant nearly $17 billion was earmarked for incentive payments geared at fueling adoption of technology by medical providers and hospitals — namely, EHR (electronic health records) or EMR (electronic medical records).
39. Converging Technology Drives SaaS Solutions Into New Territory 8/13/2010
    By Gennifer Biggs, security, storage, and managed services editor
    During CompTIA Breakaway, I had the opportunity to talk with David Hughes, CEO of Reflexion, a hosted email security vendor that has expanded to offer several other hosted security options, including encryption, in the last few months. By Gennifer Biggs, security, storage, and managed services editor
40. Vote For Your Channel Favorites! 7/23/2010
    By Gennifer Biggs, security, storage, and managed services editor
    If you haven't had a chance to check out the submissions in the CompTIA Breakaway PitchIT video contest, you are missing out.