POS Executive Commentary

61. 5 Reasons Why Rebranding Is Necessary 3/9/2015

    In every company there comes the day when the shiny luster has worn off its branding and a company starts to wonder if the brand is doing more harm than good. Even industry giants rethink their brand: Pepsi has rebranded 11 times, Apple has done it three, and Starbucks, four.

62. Ask Coach: Making Your Team Part of Strategic Planning, Part 3 2/26/2015

    This is the third part of a three-part series. This installment deals with documenting your plan and driving communication through your team.

63. Ask Coach: Making Your Team Part of Strategic Planning, Part 2 2/24/2015

    Q: How do you invite your team to be part of strategic planning? Coach: Instead of “invite,” “engage.”

64. Strategic IT Sales: Creating A Vision And Getting Buy-In 2/24/2015

    Strategic sales is the process of taking your top few accounts and looking at them differently than you do your other clients. With these accounts, you want to jointly create a vision and a roadmap for the next three to five years. This includes not only what you can provide for them but also some of their other partners including their telecom and physical plant providers. Broaden your vision.

65. It's Time To Rebrand Your Sales Team 2/19/2015

    Recently a co-worker of mine forwarded a WSJ article addressing why it’s so hard to fill high paying tech sales positions. The article came as no surprise to me, as the sales positions I have been trying to fill the last couple of years have presented challenges. It’s hard to fathom why, in this economy, folks aren’t jumping at the chance to earn $75K+, right? 

66. The Year Of The Services Provider: 5 Ways To Avoid Security Breaches 2/19/2015

    A new security breach seems to hit the news every week, and services providers must take proactive steps to make certain that they — or a partner provider — don’t unknowingly add an organization to the growing list of victims.

67. Ask Coach: Making Your Team Part of Strategic Planning, Part 1 2/19/2015

    How do you invite your team to be part of strategic planning? Coach: Instead of “invite,” “engage.”

68. How To Apply The Principles Of Effective Metrics 2/6/2015

    A few weeks ago, I wrote about the “Quest for the Holy Grail of Metrics”. In that post, I talked about some principles that I recommend using to build a set of metrics to help in three critical areas. Those areas are customer satisfaction, profitability, and employee engagement.

69. Your Top 5 New HR Habits For 2015 1/14/2015

    Happy 2015!  The start of a new year brings so much hope, promise and excitement for us all, both personally and professionally. And while many business owners and managers have spent the last few weeks focused on strategically planning execution of their 2015 business plans, I would suggest few have given much thought to their HR strategic plans. So here’s my shortlist of HR “habits” every leader and company, big to small, needs to incorporate into their 2015 plan (and every year thereafter).

70. Ask Coach: What's The Process Behind Developing A Leadership Team? 12/23/2014

    How do I develop a true leadership team? Well, that’s a topic that could consume an entire library of books! That said, let’s see if we can’t whittle the topic down to a manageable scope. Beginning with the end in mind … effective development always starts with defining success. Said differently, ask yourself if you have a clear sense for what a real leadership team looks like?