Editor's Notebook

  1. Webinar: Do Your Customers Have Mobile Workers? Why You Need The Cloud 5/10/2011
    Join editor Gennifer Biggs and her guest, MSP Skip Carruth, president of McLane Intel, as they discuss how the cloud has enabled MSPs to better serve customers' with highly mobile workforces.
    Do Your Customers Have Mobile Workers
  2. PacketTrap MSP V.6 Reflects Growing Role of Security, VoIP 5/6/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Quest Software has unveiled its newest version (v. 6) of its remote monitoring, management, and service delivery platform — PacketTrap MSP — which now comes with embedded security features that allow MSPs to layer more value around their services offering.
  3. Converging Technology Means Evolution for Nimsoft 5/5/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Nimsoft, a IT management solution vendor, has taken to heart the struggle of MSPs juggling a variety of solutions in multiple sites and unveiled Nimsoft Unified Manager, a multitenant IT management-as-a-Service solution that combines infrastructure monitoring and ITIL-based service management capabilities in a single solution.
  4. Helping Hands: HTG Peer Groups Highlight Commitment To Each Other 5/4/2011
    By Gennifer Biggs, security, storage, and managed services editor
    I always enjoy talking with Arlin Sorensen, founder of HTG Peer Groups, and today was no exception. He shared with me the big news out of the organization’s third annual HTG Summit, which runs May 2 to 5 at the Omni Mandalay Hotel in Dallas and drew more than 500 attendees and 60 vendor partners.
  5. ASCII Success Summits, D.C.: Ready For Your Close Up? 5/4/2011
    By Gennifer Biggs, security, storage, and managed services editor
    If the idea of doing a video to share your business message with the public makes your knees quake, don’t despair. A company gaining prominence in the managed services and IT channel community is here to help.
  6. ASCII Success Summits, D.C.: ASCII Members Choose Vendor Favorites 4/29/2011
    By Gennifer Biggs, security, storage, and managed services editor
    At the close of every ASCII Success Summit, which are held in six sites around the country over the course of a year, members vote on the vendor partners with which they find the most satisfaction. At the Success Summit in D.C. on April 28, a busy day closed with the announcement of the eight vendor favorites.
  7. ASCII Success Summits, D.C.: Do You Really Know ASCII? 4/29/2011
    By Gennifer Biggs, security, storage, and managed services editor
    Nearly 150 ASCII members and guest visitors learned more about what the ASCII Group’s offering entail when executive director Jerry Koutavas kicked off the D.C. Success Summit on Thursday, April 28.
  8. Ingram Micro VTN: Healthcare Is More Than Just A Fad 4/26/2011
    By Gennifer Biggs, security, storage, and managed services editor
    While attending the Ingram Micro VTN Invitational in Chicago earlier this month, I had a great conversation about the future of healthcare IT (HIT) with Mike Humke, senior director of business development in the healthcare and vertical markets for Ingram Micro.
  9. A Map Into The Private Cloud 4/18/2011
    By Gennifer Biggs, security, storage, and managed services editor
    So with all the talk about cloud, two tactical truths seem to have floated to the top. One, companies of all sizes will find great value in the cloud, but they will start in far different places on their path. For SMBs and smaller midmarket organizations, both hybrid and public cloud endeavors will be popular. For large enterprise businesses, it is quite likely that private cloud is the better option.
  10. Kicking Yourself For Bad Hires? Check Out This Advice 4/18/2011
    By Gennifer Biggs, security, storage, and managed services editor
    If you’ve ever had the experience of meeting and talking to Alex Rogers, the founder of ARRC Technology and CharTec, you know he has strong opinions (and a great sense of humor). So when I heard he had penned a white paper on hiring sales team members, I knew I had to read it.