Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients and sales to existing clients was uneven. In two-three years, he has doubled the size of his MSP; attracting one net new MRR client a month and growing his sales to existing clients by 3-4X. What changed? Douglass did.
Hellfest is a metal festival held annually in Clisson, France, and one of the biggest of its kind. This year (2017), with the number of attendees reaching more than 180,000, innovative logistical solutions were essential for ensuring that the festivities ran smoothly for both guests and performers. The French company PayinTech offered the organizers of Hellfest its payment systems software solution for convenient payment service. However, PayinTech found that most consumer-grade tablets either had insufficient capabilities to run their software or an inconveniently located NFC reader. The company needed more advanced equipment suited for high-volume commercial environments in order to facilitate cashless payments at the festival.
The adoption of EMV technology (Europay, MasterCard and Visa) at the POS in the U.S. has been slow and, at times, confusing. When the deadline for merchants to start accepting EMV chip-enabled cards passed in October 2015, more than two-thirds of merchants weren’t ready for the switch.
I recently had the opportunity to attend a Business Solutions Magazine-sponsored conference for ISVs, VARs, and MSPs. By Adam Hark, Co-Founder, Preston Todd Advisors
Is your business struggling to get staff involved in process improvement initiatives? If so, you can take solace in knowing you’re not alone. By Ivan Seselj, CEO, Promapp
Even though tokenization was introduced to the payments industry more than a decade ago and has since become an industry mainstay, there is no agreed-upon protocol about how tokenization should be deployed or even what defines a token. By J.D. Oder II, CTO and SVP R&D, Shift4
While IP video solutions have been on the market for close to a decade, there are still a large number of end users that utilize analog systems. The number of these users that choose to migrate to an IP-based system is on the rise, and manufacturers, integrators, and A&Es continue to educate these organizations about the benefits of switching from their legacy analog systems to state-of-the-art, IP-based solutions.
Retailers are focused on many things that reach far beyond loss prevention and security, including long-term growth, return on investment for technology, streamlining services and support to customers, and gathering business intelligence to help translate data to sales. The trend toward retail analytics isn’t new, but advancing technologies and techniques, coupled with the many new opportunities they offer to retail customers continues to drive opportunity for increased intelligence and data capture.
When companies move to the cloud, do they still need a managed service provider? The short answer is yes. The longer answer explains why MSPs will play a slightly different role in complementing a company's cloud strategy. In fact, 80 percent of businesses incorporating cloud deployment plans state they will still depend on MSPs for a variety of reasons, none of which can be fulfilled solely by transitioning to the cloud.
Will 2016 be the year consumers ditch their card-carrying wallets for the digital variety? Will it usher in a trend of merchants adopting NFC (near field communication) technology to process mobile wallet payment transactions? It’s a payment solution several years in the making, but many indicators point to 2016 as the year mobile wallets finally turn that corner in the payments integration landscape.
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