Featured SMB Articles

  1. Inadequate UC Monitoring Impacts End-User Adoption, Training, And Problem-Resolution
    11/23/2016

    Study finds end-user satisfaction remains strong, despite unreliable training and support from IT. By Christine Kern, contributing writer

  2. 95% Of Ransomware Attacks Bypass Firewalls; 77% Permeate Email Filtering
    11/22/2016

    One-third of attacks were successful even when victims had undergone security awareness training. By Christine Kern, contributing writer

  3. 85% Of IT Pros Say Self-Service Analytics Enhance IT Service Delivery
    11/1/2016

    Analytics can also improve service desk efficiency and can identify gaps in the ITSM process. By Christine Kern, contributing writer

  4. Warning: Headache-Inducing Hiring Advice Ahead
    10/31/2016

    When an article is headlined 5 Interview Questions Every Recruiter Should Ask, it’s pretty much a guarantee I’m setting aside the next several minutes to read it. But before you click on this link to read the article I’m referencing, I implore you to not ask these five questions. Do not accept this article as a best practice — unless you want candidates to recreate the scene in the photo that accompanied the article. The candidate looks like she’s thinking, “Are you people kidding me?”

  5. Managed Services News
    10/31/2016

    StorageCraft Technology Corp. has released VirtualBoot for vSphere, a new technology that gives StorageCraft ShadowProtect SPX users the ability to virtualize backup images as guest virtual machines (VMs) directly on VMware ESXi hosts without the use of an intermediary appliance or secondary conversion process.

  6. Organizations Need To Future-Proof Their PKI Driven By Cloud Adoption And IoT
    10/17/2016

    The biggest PKI challenge is the inability of existing infrastructure to support new applications. By Christine Kern, contributing writer

  7. Feinberg Closes ASCII Success Summit With Thought-Provoking Talk
    10/14/2016

    Alan Weinberger, the founder, chairman, and CEO of The ASCII Group called on his friend Ken Feinberg to close The ASCII Success Summit – Rhode Island held October 13 — 14 at the Hyatt Regency Newport, and Feinberg didn’t disappoint.

  8. ASCII Success Summit — Rhode Island Day Two: Providing Data Protection For SMBs
    10/14/2016

    Even in today’s competitive market, cloud-based disaster recovery and backup — as well as recovery providers — have not been able to provide a complete, end-to-end solution for partners who service the SMB. How to do just that was the topic of Data Deposit Box President, COO & Director Troy Cheeseman’s talk, Simple, Smart Data Protection Built For SMBs given during the second day of The ASCII Success Summit – Rhode Island held October 13 — 14 at the Hyatt Regency Newport.

  9. Datto At The ASCII Success Summit: No More Back Up
    10/14/2016

    Datto’s VP of Business Development Rob Rae presented The Most Important Lessons We've Learned From Our Only Customer, The Channel during the second day of the ASCII Success Summit — Rhode Island held October 13-14 at the Hyatt Regency Newport.

  10. ASCII Success Summit — The Growth Potential Of MSP Security
    10/14/2016

    Jay Ferron, CIO of Interactive Security Training, LLC, started off the second day of the ASCII Success Summit — Rhode Island being held October 13 to 14 at the Hyatt Regency Newport. Ferron’s presentation, MSP Security Growth, From Start To Smart, focused on the security space — particularly delivering best practices and building constant service revenue.